Gratuit??? AH la bonne blague. Il n'y a aucun plan gratuit. Juste de la publicité mensongère. Lorsque vous téléchargez l'application, vous n'avez accès à rien. vous devez obligatoirement passer sur un essai de 14 jours et ensuite vous payez. Scandaleux que Shopify ne contrôle pas les apllis proposées et ne filtrent pas les escrocs qui vous promettent du gratuit pour en fait vous faire payer lourdement. En plus pour utiliser cette appli vous devez accepter qu'ils vous prélèvent jusqu'à 2000$/ mois Une belle grosse escroquerie cette application. vraiment une honte de laisser de tels escrocs pululer sur Shopify!!!

Saumya assisted me. She was very friendly, good customer service and tried to resolve my issue in a timely manner.

At first, I was very frustrated with ReConvert’s pricing model because I was charged based on order value, which was not clear to me in the beginning. However, their customer success director personally reached out to me and handled my case with great efficiency and sincerity. They quickly offered me a fair solution and even provided a refund, which showed me they truly care about their users. I really appreciate the support and the effort they put into resolving my issue. Now I feel confident to continue using this app, and I’m impressed by their customer service. For anyone looking for a good post-purchase upsell tool, I recommend giving ReConvert a try.

Hi, The support team is super responsive and always ready to go out of their way to set the conditions and make loom videos for you! I am just waiting for this app to show some revenue now. Shafta was of great help in guiding and setting up this app!

I want to complain about the ReConvert plugin! The product page only states that pricing is based on order quantity, but doesn't mention that it's also based on the product value. My store is just starting out, and I happened to receive a $500 order, but ReConvert charged me a monthly fee of $79! This is directly causing me to lose money! Honestly, I don't recommend this plugin for startup sellers with high average order values. Although customer service gave me a $40 discount, a $40 monthly fee is still very high! This plugin isn't for me.

Que des éloges pour cette application. Application bien bâtie et efficace et TOP pour le service client, réponse rapide et efficace, les corrections apportées à des problématiques de traduction, leur appui m'a été d'une grande aide pour régler ma configuration des flux, je remercie beaucoup Ashley.

The advisors are very helpful. They extended my trial due to issues which have now been sorted out.

Samuya was very helpful in assisting me with onboarding. I was deciding between ReConvert and another upsell app and I see I made a great choice already :) Looking forward to seeing how this works!

UPDATE: No refund has been given. No credit has been given. The “reaching out of goodwill” was them finding my business socials and leaving a message on Instagram saying “Hi, is someone there?” The instagram page @reconvert.io has since been blocked. Communication via email is preferred. Great professional response down below to save face, however it is not true. The circumstances are 100% the same. I have asked via email to just be left alone at this point. However, there’s been back and forth and now visits to my socials from this company. I have been overcharged for this app even after uninstalling and canceling services. I reached out to Shopify for assistance and was told to contact the app directly to have charges removed. I have paid for the app once and was refilled again because now I had canceled the app 2 days after the charge was applied. Speaking to Ashley, I received no help other than to reinstall the app to receive a credit for the charge. However, I do not need the app so why would i reinstall just to be overcharged more for a service I clearly no longer needed. They will give you the run around if there is ever an issue with billing so be weary… Horrible experience when they could have just offered the credit for a customer who has not used their services after being charged but again was forced to reinstall app o receive credit. Where is the customer service of morality? Other apps sent credit immediately we need more app developers like that, that help small businesses vs taking from them with no accommodations and real support. My advice… Find a better app to use for this. One with integrity.

Alex is really helpful, quick response and resolves issues instantly! Cannot fault his service and definitely recommend!

There were some minor issues with the plugin at first, but I contacted the administrator Alex and he solved it, which was great.

Great experience onboarding, Jordan was really helpful and answered all my questions, looking forward to getting started with the app!

Very helpful and clear information to help me in the initial stages of setting up the app. Thank You

horrible app, extremely confusion and bad customer service. there are way better app available out there

am very impressed with Alex. He is very fast and resolved all my issues in no time. Thanks a lot again.

My Cart stopped showing the added produts, it only displayed the app´s suggested product with discounts, I had to uninstall it!

Alex was super helpful & patient answering my questions. He provided screenshots and made sure I understood everything. This app is going to be a game changer for my website. Knowing the support behind the app is even better is icing on the cake!

I was not happy with the payment model so I uninstalled the app. After that I keep getting constant spam from the app support, several e-mails a day.

We’ve been using ReConvert to manage our post-purchase flows, and Alex from their support team was fantastic. He took the time to understand our setup, walked me through the options, and helped troubleshoot some recent changes with Shopify’s thank-you page system. The product itself is powerful and flexible — once set up, it makes it easy to add post-purchase buttons, messages, and flows that improve the customer experience. We especially appreciate the ability to customise messaging so customers know exactly what to do next. Big thanks to Alex for his clear explanations and patience — it made the process much smoother. Highly recommend the app and the support team behind it.

very helping and cooperative Must recommend Stuff is truly helping I will start using this again soon. :)