5 Stars – Excellent App and Even Better Support! ReConvert is super intuitive, packed with powerful features, and has helped increase my average order value right from the start. What really stands out, though, is the customer support — fast, friendly, and genuinely helpful. The team went above and beyond to make sure I was satisfied. Highly recommended to any store looking to boost post-purchase performance!

Tried the app during the trial period. Uninstalled it the same day because it didn't work for my needs. This was on May 8th 2025. Today I received a bill for $29.99 for the app that I never used. Not cool!

⭐ 1/5 — Misleading "Free Trial" I installed ReConvert because it offered a 14-day free trial — sounds fair, right? Well, I was billed on day 3 of the trial without any warning. So much for “free.” If you're going to promote a free trial, be transparent. Charging customers before the trial ends is deceptive and damages trust. I expected better from an app in this category. Thanks for the “free trial.” Never again.

This app is incredibly powerful, but in order to harness all of its power, you need to put in some time to customize it according to the needs of your store. It can be very intimidating. Fortunately for me, I was able to chat with Saumya from their tech support. She was one of the friendliest people I've ever talked to in a tech support role. Like, EVER. I can be a fairly eccentric person and somewhat difficult to manage in a conversation, but she handled it like a true professional, patiently guiding me with directions and steering me to the places I needed to go to in order to customize the app well. I'm not finished with all I need to do, but I have a great sense of excitement, and I can already tell that this humble addition to my store is going to be a great one.

before my upsells didn't sell and I was always looking for a good app, until I found reconvert, since then it's improved a lot

ReConvert is by far one of the best apps we've added to our store. The setup was incredibly smooth, and the drag-and-drop editor makes customizing the thank-you page a breeze. We've seen a clear increase in AOV from post-purchase upsells and cross-sells. Support is top-notch — fast, helpful, and knowledgeable. If you're looking to turn your order confirmation page into a powerful revenue tool, this is the app for you.

Saumya explained everything clearly and helped me understand exactly how ReConvert works. Her guidance made it easy to decide to use it as a powerful tool to increase revenue through smart resale offers. Super helpful and professional!

5-Star Review for Shafta! I just want to give a huge shoutout to Shafta from the support team—she was absolutely amazing! From start to finish, she was incredibly polite, patient, and kind. I was having a tough time setting up my app, and Shafta guided me through every step with such calm and clarity. She even helped me with setting up the slots, which was something I was completely stuck on. It’s rare to find someone so professional yet genuinely caring in customer support these days. Thank you so much, Shafta—you truly went above and beyond!

Die neue Version von ReConvert ist nicht ganz intuitiv zu bedienen, aber der Support von ReConvert ist mega. Alex, Ashley und Saumya haben mir extrem geholfen. Über den Chat erhält man innerhalb von Minuten Hilfe. Einfach top!

Just recently installed this app. The customer service rep was attentive and patient. She immediately offered her assistance as soon as I installed the app. She was happy to help me get all set up and ready for use! My app is installed and ready to go. Honestly, probably wouldn't have been able to get everything installed properly without her help!

Support works to help resolve issues and improve the service experience and great app for thank you page!

Ainda só comecei mas já amei o suporte que tive na instalação, parece ser muito bom, volto depois para reavaliar a aplicação em si.

I had the pleasure of working with Ashley, and she was incredibly helpful in guiding me through the Reconvert App. Her explanation was clear, and she took the time to ensure I understood all the features, from the basic setup to more advanced options. What impressed me the most was her patience and willingness to answer all my questions, no matter how small. Thanks to Ashley, I pray I will be confident in using the app moving forward. She made what could have been a complicated process feel easy and manageable. Highly recommend her if you need assistance with Reconvert!

I found the app a bit buggy at first, but Alex was quick to try to help find and fix the problem. I appreciated the quick response!

support under the name shafta, helped me as much as possible with my problems, I am very grateful to him for his help

Very helpful - screenshots, quick response times, they even sent a collaborator request and fixed my problem for me. not too shabby :D

Alex and Reconvert were very helpful! I had no idea what I was doing and Alex was able to jump in and sort out the app to apply the upsell features in minutes (would have taken me hours). Great support!

Estoy aprendiendo, si la necesitas en español, debes traducir texto por texto, sin embargo me han apoyado en el chat con todo. Quiero es probarla.

I’m incredibly impressed with Shafta’s prompt and efficient service! She fixed the Reconvert app issue in just a few minutes, making the whole experience seamless. Her quick response and expertise truly exceeded my expectations. Highly recommend her support!

The app works great and allows us to give our customers awesome deals in an easy to use pop up. Customer service is top notch! Chick-Fil-A attitude and insane response time! Alex & Shafta have been Epic and very helpful! 10/10