I can't speak on the app yet as we haven't had a chance to use it fully, but we did receive prompt and helpful customer service from Alex. I couldn't be happier with the quick response, and solution. Thank you.

Fantastic app to increase revenue and very easy to chat to their customer support, who are very helpful and efficient. Highly recommended

I just want to say a massive thank you to Ashley for her incredible support. I was completely overwhelmed trying to set up my post-purchase funnels, and she didn’t just answer my questions, she helped me build out the entire journey with care and clarity. She truly listened to what I was trying to achieve with my brand and guided me through smart, strategic setups that felt aligned with my goals. Exceptional service, real people behind the tech, and honestly one of the best support experiences I’ve had on Shopify. Highly recommend, especially if you care about customer experience and want your brand to stand out. —

I had some issues setting up the app but the customer service helped me right away and made sure everything was working perfectly.

Alex has been very helpful in setting up the offers, explaining our options and building them. Highly recommend

I had an amazing experience working with Riya! Despite some delays on my end in getting her the Loom recording, she remained incredibly patient and understanding throughout the process. Her professionalism stood out—she went the extra mile to ensure everything was smooth and seamless. On top of that, she was considerate, helpful, and truly committed to delivering quality service. I’m extremely happy with both the service and the product itself.

FIRST I WAS FURIOS THAN I GAVE ASHLEY PERMISSION FOR ACCES SHE FIXED ALL THOSE PROBLEMS. COMPANY THAT REALLY THINK DEEP HOW TO FIX USSUES

We stopped using this app after learning that (despite being told the contrary when we signed up) they charge for both online and POS orders. They then rely on the merchant to communicate which orders are POS orders and request a refund to correct the billing charge. We feel that it is unethical to knowingly overcharge a customer and then require that they take action each and every month to have their bill corrected. This information should be transparent to customers before they decide to work with this app. Update: We uninstalled the app, as the billing situation and requirements of us would not be sustainable for our business. We were refunded the charge made to our account for the days we used the app, which we appreciate. The above lack of transparency issues surrounding pricing still exist, however.

I've recently installed ReConvert and needed some help, with updating the discount. Riya was amazing, super quick to respond and provided me with a detailed video on how to resolve the problem. Highly Recommended. The app works like a dream, can't wait to start putting it in to practice.

ReConvert makes boosting average order value effortless with smart upsell and cross-sell options right on the Thank You page . the drag builder lets you create personalized product recommendations, bundles, and special offers that catch customers at the perfect moment -increasing sales without being pushy . it's a simple but powerful tool that helped me maximize every order improve overall revenue.

Service has been good so far. Riya has been super helpful. Assistance and customer support like what we received from her was exceptional. Her support makes us want to continue to use this app. Thanks again Riya!

they are only good at taking your money without making you any and then they tell you, you should increase the discount. BS APP I could just increase the discount from the first place without using ur app and still get more buyers. It doesn't always work

Thanks for support. Had first given 1 star, because of slower support. Ticket "in process" always. Dev. team working on it. I guess it was a heavier task for the team (Shopify Plus checkout). Response rate was always fast and in the end they fixed it and it works really well. thanks again!

Just got started with this App and so far it has been a good journey, Earlier Shafta briefed me really well about setting up this app and she personally studied my website to help me better understand the potential from Reconvert, moreover their customer support is excellent, Saumya is always there to help me understand this app better.

Very helpful Alex in setting up reconvert app. He was very business like and professional. I am trying this app for conversions. Just went live but I have a feeling it is going to help with conversions Todd Craft business owner.

I have to say I was really impressed with Ashley, as she took her time in helping me navigate and correcting the problem I was having. Thanks to ReConvert and their team for the prompt response.

Riya , Ashley and Shafta helped me with the set up and understanding Reconvert better , i asked many questions honestly and answered every single one happily extremely great support and very responsive customer care Recommended

Unfortunately for now need to leave 1 star. Waiting 3 weeks to fix checkout error on the support. So far min 10x. contacted them. Ticket "in process" always. Dev. team working on it....

No es Apta para Colombia , ya que no admite pagos externos , me gaste un día completo programándola para ver que después no funciona , con apps externas de pago solo funciona con algunas consulte la lista antes de invertirle tiempo.

Just got started with this App and so far it has been a good journey, their customer support is excellent, Alex is always there to help me understand this app better