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Customer reviews: ReConvert Upsell & Cross Sell!

Develop by ReConvert 💵

Reviews (5,395)

Overall rating
4.9

What Merchants Think

Merchants generally appreciate "ReConvert Upsell & Cross Sell" for its functionality in enhancing sales through upsell and cross-sell features. Many users highlight the app's user-friendliness and efficiency in boosting Average Order Value (AOV). The customer support team frequently receives commendations for its prompt and helpful assistance, making the overall experience positive for most users.

Key Strengths

  • Outstanding customer support, particularly from team members Riya, Alex, and Shafta.
  • User-friendly interface and ease of setup for post-purchase processes.
  • Customizable features that allow for effectively tailored upsell opportunities.
  • Significant impact on increasing Average Order Value (AOV) for merchants.
  • Quick responsiveness and availability of knowledgeable support staff.

Common Concerns

  • Confusion and dissatisfaction with the app's pricing model and unexpected charges.
  • Technical difficulties with app setup and functionality for some users.
  • Lack of transparency and clarity in billing and usage fees.
  • Reports of the app not functioning or delivering promised outputs for some merchants.

Final Thoughts

Overall, "ReConvert Upsell & Cross Sell" is well-received by merchants who value enhancement in post-purchase sales and exceptional customer support. However, potential users should be cautious about the pricing structure and ensure they fully understand the billing details. The app provides a robust platform for boosting sales, with strong support to address issues, although some users encounter significant challenges.

Goosachi

Jul 05, 2024  on Shopify

I would like to say Thank you very much to ASH from Reconvers he was very helpful thank you so much

Goosachi

Jul 04, 2024  on Shopify

I would like to say Thank you very much to one of the most beautiful and helpfull lady of the reconvers Anastasia you are the best thank you so much for all your help

Spirit Magicka

Jul 03, 2024  on Shopify

I'm downvoting this app because of it's pricing greed. On-top of an expensive monthly subscription that also want 0.75% of your upsell profits. There are many cheaper apps that do just what reconvert does and don't get greedy with pricing. I signed up legacy before the pricing greed. I had been a reconvert user for many years. The new version is harder to use and greedier and missing the most important "double your order" feature which was the best feature of original reconvert. This is a thumbs down from me now.

Shakefav.com

Jun 29, 2024  on Shopify

Shopping at sacodise.shop has been fantastic! The selection is amazing, the ordering process was seamless, and my items arrived promptly. Highly recommend Tom W. Miami

Basilwood Farm

Jun 28, 2024  on Shopify

Appreciating the help with set-up at this point and based on reviews from others, looking forward to seeing an increase in sales and cart value! Thanks to Ash for helping me.

Per'La Specialty Roasters

Jun 27, 2024  on Shopify

ReConvert is an outstanding upsell app! It’s incredibly easy to use and offers a wide range of options to boost sales. The customer support is fabulous – they respond quickly and are always ready to help with the setup. Highly recommend it!

TrendKart

Jun 25, 2024  on Shopify

the query was resolved very smoothly, that too at this hour , amazed by this, thank you , Saumya was very quick with the response and resolved this in no time

CROSSxNAILS WearGood

Jun 24, 2024  on Shopify

still have not seen the result of this app reason is just installed it today but One thing I can say and I can guarantee the team was very helpful and available every time you needed help and the patience Alex showed me was so amazing

Healthy Natural Supps

Jun 23, 2024  on Shopify

Exceptional customer service by Ash, I had a few issues getting setup and they made my life 10x easier by clarifying everything and supporting me through the entire journey. thanks guys

COSMİC ALIŞVERİŞ

Jun 23, 2024  on Shopify

Öncelikle türkçe yorum yapan nadide insanlara selamlar. Uygulamayı kullanırken türkçe konuşup karşı tarafında yardımcı olması çok hoş böyle bir destek gösteren Alex e teşekkürler. Sorulara anında dönüş yapıyor ve benim için tüm çözümleri bulmak için emek veriyor. Umarım güzel satışlar ile bu uygulamada karlılığım daha fazla artacaktır.

SJ Steppas

Jun 23, 2024  on Shopify

My help came from a guy named Alex. When I say all I had to do was push a button and he took care of the rest! I love this app and the team they have working behind the scenes. Thank you ReConvert! Always 5 Stars from Me

Nakeo

Jun 21, 2024  on Shopify

Ich würde diese App aufgrund des tollen Service weiterempfehlen. Bei Fragen ist sofort jemand erreichbar und hilft einem weiter.

awoca

Jun 20, 2024  on Shopify

Sehr gute und hilfreiche App. Der Support ist erstklassig. Bei jedem Problem hat mir Alex von ReConvert immer schnell helfen können. Ich bin sehr zufrieden mit dem Service.

Bébé Nido

Jun 20, 2024  on Shopify

Service client rapide et efficace. J'avais un petit bug d'affichage de prix barré en doublon sur mes pages d'upsell. Le problème à été résolu en 3 minutes. Pour le reste c'est trop tôt pour me prononcer. Néanmoins je recommande.

LOUNA BAZAR

Jun 20, 2024  on Shopify

Je suis très satisfaite de la réactivité et du professionnalisme d'Alex. Merci pour votre aide précieuse !

Lucoya

Jun 19, 2024  on Shopify

Tolle App, mit einem noch besseren Kundenservice! Alex hat mir innerhalb weniger Minuten geholfen, vielen Dank!!

jamiebyben

Jun 17, 2024  on Shopify

Alex really showed the best customer service. Very thorough and even sent screen shots of the steps I had to do.

GaBBY Bows - Confidence

Jun 17, 2024  on Shopify

Support has always been so SUPER! Alex is phenomenal, he is very knowledgeable, kind, and ALWAYS super helpful in solving all issues whenever I reach out! Thank you so much, Alex!

Epic Loot Shop

Jun 16, 2024  on Shopify

The app has been a game-changer for my business, significantly boosting my conversion rates. The support team is exceptional, especially Alex, who went above and beyond to help me configure the features for optimal performance. Their dedication and expertise are truly impressive. I highly recommend this app to anyone looking to enhance their conversions.

LUCIMORA

Jun 15, 2024  on Shopify

I haven't had the time to test the effectiveness of the app but they do have amazing customer support! Many thanks to Alex, he has been really helpful

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