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Customer reviews: BSS: Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,324)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

BIRTHSTONES JEWELRY INC

Nov 04, 2024  on Shopify

Super helpful team, Thanks to Sean. We had an error with our theme on our listing. Support help us solve it. And the respond is Timely and fast. Great product with great functionality and quick response times if you reach out to customer support.

Quality Tapestries Inc.

Nov 03, 2024  on Shopify

Seems to be working well so far! Customer service was quick to help with an issue and fixed it asap!

【オレフィーチェ】Orefice オンラインショップ

Oct 30, 2024  on Shopify

When introducing this app, We consulted with them about any questions or concerns We had, and they responded very quickly and kindly. This app is easy to use, will help you further promote your e-commerce site, and the cost is reasonable. Recommended.

YounGish.Store

Oct 29, 2024  on Shopify

this app can easily manage the label & badge Feature and display can be customized to suit for your business. And the support team is very responsive and helpful! If you have any issues, do not hesitate to contact them. They will assist to solve anything and provide suggestion for you.

Banana is white

Oct 28, 2024  on Shopify

App is great! We had bit of trouble using it and optimizing for our website, yet we had help from Sean and he was wonderful! Its working great :)

Pumpify©

Oct 27, 2024  on Shopify

I am absolutely thrilled with the outstanding support I received! Mabel was not only professional and friendly, but she even went out of her way to help me over the weekend to resolve my issue. Her quick response time and patience made everything so much easier. A huge thank you for such exceptional customer service!

Nimara.dk

Oct 27, 2024  on Shopify

It's easy to use, making the setup process very smooth. The support team is very kind, responsive, and extremely helpful. They even went the extra mile by sending follow-up emails to ensure the app was functioning well on our website.

BabyRest

Oct 26, 2024  on Shopify

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

Século 21 Japan

Oct 24, 2024  on Shopify

The app is really great! I had an issue with its functionality and reached out to support, where Mabel promptly assisted me. She was very helpful and precise with my request. The team resolved my issue, and everything is now working perfectly. I highly recommend it.

Beds on Legs

Oct 24, 2024  on Shopify

We would recommend this app for anyone wanting to put labels on their products and collection pages. It is easy to use and if you have any issues their support team are very responsive and helpful.

Blooms of Hawaii

Oct 23, 2024  on Shopify

great customer service, they reply super fast, even sent a video so i could understand better. Sean was very friendly and super easy to work with. Highly recommend!

Camilla Dietz Bergeron, Ltd

Oct 23, 2024  on Shopify

We recently started using this app to add labels to our Shopify store, and we couldn’t be more impressed! The app is incredibly easy to use, with an intuitive interface that lets us easily create custom labels and integrates seamlessly with our store. What truly stands out is the amazing customer support. Anytime we had a question or needed assistance, their team was super responsive and helpful, going above and beyond to ensure everything was working perfectly.

PSYLOS 1

Oct 23, 2024  on Shopify

This app is very useful. The staff who helped me solve the problem-Sean is really professional and handles the problem very quickly. He quickly helped me solve the problem of adapting to the website. It is a very useful y application and helped me a lot. Thank you very much

Edorement

Oct 22, 2024  on Shopify

Can someone help me? The badge is not showing on 2 best seller items. Everything else is working but this is not working

Logo Brands

Oct 21, 2024  on Shopify

App works as intended for labels and badging and has plenty of options to allow variability. I recently needed support with some issues regarding the storefront and label interactions and their support team was very responsive and helpful in getting the issue fixed!

Quinn TH

Oct 20, 2024  on Shopify

I would suggest anyone who going to have the label or badge on store. The app. can be easily set up and configured to suit your business requirements. The support team is very responsive and will assist on any of your concerns.

GLOWPERK

Oct 16, 2024  on Shopify

The app offers very few background shape options for text-based labels and badges, with extremely limited selection. Uploaded images also don’t integrate well with the app. With only one support agent available, assistance is limited. The app needs significant improvement to enhance its functionality. The development team is also refusing to assist the customer with some simple matters until they address the shortcomings of the app.

Big Toys Direct

Oct 15, 2024  on Shopify

Sean with BSS was quick in replying with support. Happy with this app - it appears to do what it's advertised for!

Mix Foundation

Oct 14, 2024  on Shopify

The app is working well for our store, the interface is fairly easy to use to set up customs labels, and the support staff we're able to promptly resolve an issue we had when updating our theme.

NOIS Danmark

Oct 13, 2024  on Shopify

Super nice and easy to create customized labels on your images (which was the case for us). Also Sean from their support fixed the z-index quite fast for nice feel and look.

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