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Customer reviews: TA Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,161)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

CONCRETE TOOLS DIRECT

Dec 05, 2024  on Shopify

At first I was a little skeptical as I had already tried out at least 5 other companies and wasn't impressed with the product or the service... however, I initially had some configuration issues when I first installed the app but the BSS team was super responsive and went above and beyond to get the badges and labels looking great and even did some special customizations for me that were excellent. I would highly recommend BSS for badges and labels!!!

House of Habanero

Dec 04, 2024  on Shopify

I have installed a couple of these label & badge apps on trial to test out and haven't found one as well integrated as BSS. Their admin panel works fantastically well and gives you a slew of options for adjustment/conditions etc. They do dangle the carrot a bit by only offering the fully customizable options that you really really want within their top plan, but thats just good business in my books! Their support service is also great. They were able to fix some small issues with how the labels fit on my themes product pages quickly. Thanks to Sean for his support!

THREETREASURES

Dec 01, 2024  on Shopify

If you need to add labels and badges to your Shopify products, look no further—this app is exactly what you need. It offers plenty of customization options and works seamlessly with Shopify. I ran into an compatibility issue with another app and reached out to their support team. They resolved it within a few hours. Excellent customer service! What more could you ask for?

Bellasoft™ CBD

Nov 30, 2024  on Shopify

They helped bring extra visibility to my products on my site and also provided assistance when it came to linking the app when I had issues. 10/10 recommend

Spoon Moment

Nov 28, 2024  on Shopify

Sean really helped us to set up everything very fast before our black friday and christmas sales, great app and functionality! :)

Gălbenuș

Nov 28, 2024  on Shopify

Easy to use app for labels on your store. We had a small issue and the support team was really helpful and responded really quick.

MUKI

Nov 27, 2024  on Shopify

Great plugin with plenty of customization options! Sean and Dung provided excellent support to ensure the plugin worked seamlessly with our theme. Highly recommend!

Wohnmomentum

Nov 25, 2024  on Shopify

Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.

Ofner Americas

Nov 25, 2024  on Shopify

The app is excellent, works well and the support is excellent and fast. User-friendly dashboard and lots of customizations available. I highly recommend it!

Giovanna Iris

Nov 24, 2024  on Shopify

Excelente Aplicativo! Instalei e precisei de um suporte e fui muito bem atendido por Sean. Recomendo muito!

SANDS

Nov 24, 2024  on Shopify

I had a problem about apps appearing but Sean get helped to me and fixed my problem. He is so kindful, helpful and fast. Thank you so much! Excellent support and app also is Free!!

Hakuna Pets

Nov 23, 2024  on Shopify

Apps is very fast & easy to use / set up. One of the best customer support I have encountered. Would recommend ⭐

GreedyCluster

Nov 20, 2024  on Shopify

This is my first time trying BSS plugins. Easy to use, mainly Sean quick support was great and very professional. You can customize the labels you want, including badges, or find pre-designed styles through the image library. If you have any questions, I recommend contacting the BSS team directly, and they can solve any problems.

Juliet & Martin's toy store

Nov 20, 2024  on Shopify

This is my first time trying BSS plugins. Easy to use, mainly Sean quick support was great and very professional.

Choosh

Nov 20, 2024  on Shopify

This app is very user-friendly. Customer support is great! They respond in a timely manner and they always go out of their way to help, especially Sean!

Marrin Costello

Nov 19, 2024  on Shopify

I had an extremely productive chat with Sean from the customer support team! Sean helped me style my label correctly on desktop and mobile. He listened to my issue and moved quickly to resolve it.

Compostable.ca

Nov 17, 2024  on Shopify

The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!

Stomp Trading Cards

Nov 13, 2024  on Shopify

Great app, not only does it do everything as advertised but after reaching out to the team, they actually implemented a feature on my behalf. The communication provided by Mabel was amazing and the support from the team was unbelievable. Can't rate them highly enough.

Vashome.sk

Nov 11, 2024  on Shopify

The app is great! And the customer service is also fantastic! they react very fast to help us to solve the issue! 5 stars!

Iscooter-France

Nov 10, 2024  on Shopify

The app working well. We needed customized badges, some details with the code but the BSS team, after communication the chat, worked hard to find a solution. And they did it. Good app, accept SVG images, can customize many badges for each product, support very proactive. recommended. Thanks

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