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Customer reviews: BSS: Product Labels & Badges

Reviews (1,243)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Sympl

Jun 26, 2024  on Shopify

Great Shopify App for badges and labels. I used it for notifying customers that certain products are for "pre-order" and I couldn't get the badge to show correctly. I contacted support and they trouble-shooted the problem right away and got it working. Their support team is amazing!

ascopharm

Jun 26, 2024  on Shopify

Very intuitive and easy to use app. Does exactly what it should. Fair price. Labels and Bagdes can easly be placed where you want them, on desktop and mobile. Customer support ist very quick to respond als always helpful and efficient.

Emporio Sirenuse

Jun 18, 2024  on Shopify

The free plan has all the basic features needed. Originally our theme did not work with the app, but Jennie from support helped solve everything fast.

MI PLACARD

Jun 16, 2024  on Shopify

The app offers a lot of options for setting up labels and badges and has excellent customer support.

Flora & Co.

Jun 15, 2024  on Shopify

I installed the Reviews app on my refurbished website and the team was very helpful in making it all work smoothly. They were responsive, polite and helpful and I am happy with the outcome. Thank you.

ipacorporate

Jun 13, 2024  on Shopify

This app is fantastic and integrates seamlessly with our website. It offers numerous pre-existing designs and the option to upload custom artwork. The support team is top-notch, providing quick responses through the app's live chat feature. I would rate their support 10/10.

Hand on Heart Jewellery

Jun 13, 2024  on Shopify

An excellent App with even better support. We had a minor problem on the product page so had to reach out to the team - they were straight on it and we were up and running in no time. Would highly recommend.

SureDentalBoutique

Jun 12, 2024  on Shopify

Really helped improve the look of our site. Labels were easy to use and navigate. Would highly recommend.

Shop Burning Love

Jun 11, 2024  on Shopify

This app has worked great on both my websites even when I change themes or settings. I love how its customizable!

ZERØ LONDON

Jun 05, 2024  on Shopify

Great product with versatile features. Support has been excellent and responsive. Would recommend, Thanks!

Lejer Boutique by Luciana Stoica

Jun 02, 2024  on Shopify

I love this app, easy to use and so useful for our store! Also, the support team is very fast and friendly, a pleasure to collaborate with them.

DeathCloud

May 29, 2024  on Shopify

This app is helpful and the devs are willing to make changes as we need. Jennie is great at communicating and is always able to resolve our questions/needs. Would recommend!

Innocent Clothing - Alternative Clothing Wholesale

Apr 26, 2024  on Shopify

This is an excellent app that works very well on our website. As well as many existing designs it allows for upload of custom artwork too. Support for this app is 10/10 with quick responses via their live chat feature within the app.

orioudh.ro

Apr 25, 2024  on Shopify

Still testing the app, it seems clean and does its job fully. Jolie's support is to be appreciated. Thanks

Byvilain.com

Apr 25, 2024  on Shopify

Love the app and I got quick support! I have tried the free part only, but it works very well and intuitive. I feel the Badge loads a bit slower than the labels. They just updated the app with new features making it even easier to adapt the placement which before was a bit annoying and took a lot of trial and error to fix.

Arbory Store

Apr 12, 2024  on Shopify

I've only just started using the app so not a lot to report but so far so good. Tech support have been quick in their assistance.

event2print

Apr 07, 2024  on Shopify

Thank you so much, finally I found an App that Labels my products the way I want. And if you need any help the support is there all the way to get it right. Highly recommended.

Dárková krabička

Apr 05, 2024  on Shopify

I recommend the app. Great help from the team - especially Jolie and Jena, who helped me get everything set up right away.

ZiaCris

Apr 03, 2024  on Shopify

App molto funzionale. La utilizzo molto bene per il mio e-commerce. Il servizio di assistenza è sempre molto disponibile ed efficiente. La consiglio.

Piffa

Apr 02, 2024  on Shopify

Good plugin with a free version that is enough for us at the time. We had some trouble with the label not showing everywhere but I got really good help immediately from the team.

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