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Customer reviews: TA Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,170)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

GLOWPERK

Oct 16, 2024  on Shopify

The app offers very few background shape options for text-based labels and badges, with extremely limited selection. Uploaded images also don’t integrate well with the app. With only one support agent available, assistance is limited. The app needs significant improvement to enhance its functionality. The development team is also refusing to assist the customer with some simple matters until they address the shortcomings of the app.

Big Toys Direct

Oct 15, 2024  on Shopify

Sean with BSS was quick in replying with support. Happy with this app - it appears to do what it's advertised for!

Mix Foundation

Oct 14, 2024  on Shopify

The app is working well for our store, the interface is fairly easy to use to set up customs labels, and the support staff we're able to promptly resolve an issue we had when updating our theme.

NOIS Danmark

Oct 13, 2024  on Shopify

Super nice and easy to create customized labels on your images (which was the case for us). Also Sean from their support fixed the z-index quite fast for nice feel and look.

Erkado Doors

Oct 13, 2024  on Shopify

I had an awesome experience with the BSS Labels & Badges app! A big shoutout to Mabel for the incredible support and customization—they really nailed it. Everything works perfectly, and the whole process was super smooth. The team is quick to respond and really cares about helping out. I highly recommend it if you're looking for a reliable solution!

KiNG KONG PRODUCTS

Oct 10, 2024  on Shopify

Customer Service is very responsive. They will help you with even major issues that causes their app to not work. App is very simple and easy to use. They are just fast.

Baseballism Online

Oct 07, 2024  on Shopify

Absolutely a must have app. 5x cheaper than what we were using before and 5x better as well. Great customer support!

Unconditional

Oct 06, 2024  on Shopify

App does exactly what I needed it to. Had one or two teething issues, but fast, friendly service from Mabel and Jena have helped clear those up quick-smart!

ボクモワイン

Oct 06, 2024  on Shopify

Thanks to this app, I can easily add labels and badges. And the support is great. I would recommend it.

FEMIVA

Oct 06, 2024  on Shopify

It didn't work at first, but Sean from support fixed it quickly within 10 minutes. Helpful and fast support – highly recommend!

Daily Dose Supplements

Oct 06, 2024  on Shopify

Super fast reply and so helpful!! Spoke with Mabel, gave me so many options and helped me step by step, great work thank you so much!

MyTools

Oct 05, 2024  on Shopify

We had to rollback our theme to an older version, which caused issues with our banners and labels. The BSS: Product Labels and Badges app team resolved the problem quickly, ensuring everything displayed properly on our site. Their support was efficient and effective. Highly recommend this app!

Loopi

Oct 04, 2024  on Shopify

A very disappointing application I have worked with for a year and every time is full of bugs including that one morning the site just crashed when our programmers checked and found it was from this application. Many upgrades that come out without testing and with lots of bugs that make the site work very slowly and even take the site down. It is difficult to contact the support team

MyComfort24

Oct 03, 2024  on Shopify

Thanks to Sean's good support, all our labels look good on desktop and mobile. We had problems with ratios because our theme is a custom theme, but that has now all been resolved. Definitely recommended.

afzuigkapSpecialist.nl

Sep 30, 2024  on Shopify

I think Sean doesn't sleep :). Smart fast reactions and of course solutions. Perfect App for presenting labels on products.

wineplease.be

Sep 30, 2024  on Shopify

Super fast respons and a quick fix. We had a small design issue but it was fixed in an instance. Thanks for the great support

Jelly Bunny TH

Sep 29, 2024  on Shopify

You can easily manage the label & badge by using this app! Feature and display can be customized to suit for your business. And the support team is very responsive and helpful! If you have any issues, do not hesitate to contact them. They will assist to solve anything and provide suggestion for you.

Dolce Vita Halı

Sep 24, 2024  on Shopify

Mr. Sean solved the problems we had with the label in a very fast and solution-oriented application. Thank you very much for your support.

Stamps and More

Sep 23, 2024  on Shopify

Recently subscribed to this app for my website. My theme was putting things in a wonky place but Sean was super helpful in getting it all working correctly for me. After I subscribed I realised I should have actually gone with a higher plan, and although they couldn't explain the billing initially, I got the information I needed to upgrade. FYI if you upgrade you only pay the pro-rated amount and your initial billing date remains the same - not pushed out a year from the date you upgrade (like google does!) Enjoying the look of the badges and labels on my site, they add an extra touch of professionalism to my website.

RC Geeks

Sep 23, 2024  on Shopify

A well-customizable app. Excellent support, helped solve the issue of displaying labels on a non-standard theme. Special thanks to Sean. As for future improvements, I recommend to add the ability for removing the display of Low Stock labels from out-of-stock products in the settings.

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