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Customer reviews: BSS: Product Labels & Badges

Reviews (1,306)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Jelly Bunny MY

Jul 10, 2024  on Shopify

This app. is easy to understand and viable for the badge and label requirement! the setup can be completed and customized with just few clicks. . Though there is some issues happening about display on frontend but support team assist and troubleshoot the problem right away. . Their support team is amazing!

The JellyHearts

Jul 10, 2024  on Shopify

Just installed and tried it—it's so easy to use! Faced a little issue, but it was resolved immediately through chat!

Bioflow AU

Jul 10, 2024  on Shopify

Good support - have fixed within 24 hours of being contacted abut a problem. Great app, very pleased.

THE LOST NINE

Jul 09, 2024  on Shopify

This app has a clear setup and flexible design options. It also has quick support that resolved me issue immediately.

SKINDIVIDUAL

Jul 08, 2024  on Shopify

Seriously good app and even better support team. We had an issue that lead to another issue but it was no problem for development team to correct it within few exchanged messages with customer service. Overall great experiance. Thank you.

Art With Lauren

Jul 08, 2024  on Shopify

Fantastic app! Customer support is quick. Badges look great. Would have taken me multiple pots of coffee to custom code just 1/3 of what we're doing now with BSS.

Nina's Boutique

Jul 08, 2024  on Shopify

Great customer service, an initial tech issue on begining to use the app was resolved within a matter of hours. Thank you, Jena, so helpful & efficient.

Astroya

Jul 08, 2024  on Shopify

Assistance très réactive et efficace, nous sommes ravis d'avoir choisi BBS products Labels & Badges pour nous accompagner dans la croissance de notre boutique Astroya.

Lake Wind Studio

Jul 07, 2024  on Shopify

App is easy to use, very flexible... and the support... is fantastic. Quick response to my question. Fixed a little issue I was having very quickly.

One Block Down

Jul 07, 2024  on Shopify

Really good app and amazing customer service to solve all the problems! i really suggest you this app

Online-Mode

Jul 04, 2024  on Shopify

App works perfectly for our use. We had some problems with the visual, but the support quickly fixed the issue and now everything is just great

MEXAS

Jul 04, 2024  on Shopify

La he instalado para poner etiquetas de COMING SOON y tienen muchas opciones de customización. No se veían en mi web y lo resolvieron muy rápido. La recomiendo.

Supernerds

Jun 27, 2024  on Shopify

Needed help to get a custom solution for a label, and Jocelyn from BSS fixed it within 1 day - Great service!

Sympl

Jun 26, 2024  on Shopify

Great Shopify App for badges and labels. I used it for notifying customers that certain products are for "pre-order" and I couldn't get the badge to show correctly. I contacted support and they trouble-shooted the problem right away and got it working. Their support team is amazing!

ascopharm

Jun 26, 2024  on Shopify

Very intuitive and easy to use app. Does exactly what it should. Fair price. Labels and Bagdes can easly be placed where you want them, on desktop and mobile. Customer support ist very quick to respond als always helpful and efficient.

Emporio Sirenuse

Jun 18, 2024  on Shopify

The free plan has all the basic features needed. Originally our theme did not work with the app, but Jennie from support helped solve everything fast.

MI PLACARD

Jun 16, 2024  on Shopify

The app offers a lot of options for setting up labels and badges and has excellent customer support.

Flora & Co.

Jun 15, 2024  on Shopify

I installed the Reviews app on my refurbished website and the team was very helpful in making it all work smoothly. They were responsive, polite and helpful and I am happy with the outcome. Thank you.

ipacorporate

Jun 13, 2024  on Shopify

This app is fantastic and integrates seamlessly with our website. It offers numerous pre-existing designs and the option to upload custom artwork. The support team is top-notch, providing quick responses through the app's live chat feature. I would rate their support 10/10.

Hand on Heart Jewellery

Jun 13, 2024  on Shopify

An excellent App with even better support. We had a minor problem on the product page so had to reach out to the team - they were straight on it and we were up and running in no time. Would highly recommend.

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