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Customer reviews: BSS: Product Labels & Badges

Reviews (1,243)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Nimara.dk

Oct 27, 2024  on Shopify

It's easy to use, making the setup process very smooth. The support team is very kind, responsive, and extremely helpful. They even went the extra mile by sending follow-up emails to ensure the app was functioning well on our website.

BabyRest

Oct 26, 2024  on Shopify

Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.

Século 21 Japan

Oct 24, 2024  on Shopify

The app is really great! I had an issue with its functionality and reached out to support, where Mabel promptly assisted me. She was very helpful and precise with my request. The team resolved my issue, and everything is now working perfectly. I highly recommend it.

Beds on Legs

Oct 24, 2024  on Shopify

We would recommend this app for anyone wanting to put labels on their products and collection pages. It is easy to use and if you have any issues their support team are very responsive and helpful.

Blooms of Hawaii

Oct 23, 2024  on Shopify

great customer service, they reply super fast, even sent a video so i could understand better. Sean was very friendly and super easy to work with. Highly recommend!

Camilla Dietz Bergeron, Ltd

Oct 23, 2024  on Shopify

We recently started using this app to add labels to our Shopify store, and we couldn’t be more impressed! The app is incredibly easy to use, with an intuitive interface that lets us easily create custom labels and integrates seamlessly with our store. What truly stands out is the amazing customer support. Anytime we had a question or needed assistance, their team was super responsive and helpful, going above and beyond to ensure everything was working perfectly.

PSYLOS 1

Oct 23, 2024  on Shopify

This app is very useful. The staff who helped me solve the problem-Sean is really professional and handles the problem very quickly. He quickly helped me solve the problem of adapting to the website. It is a very useful y application and helped me a lot. Thank you very much

Edorement

Oct 22, 2024  on Shopify

Can someone help me? The badge is not showing on 2 best seller items. Everything else is working but this is not working

Logo Brands

Oct 21, 2024  on Shopify

App works as intended for labels and badging and has plenty of options to allow variability. I recently needed support with some issues regarding the storefront and label interactions and their support team was very responsive and helpful in getting the issue fixed!

Quinn TH

Oct 20, 2024  on Shopify

I would suggest anyone who going to have the label or badge on store. The app. can be easily set up and configured to suit your business requirements. The support team is very responsive and will assist on any of your concerns.

GLOWPERK

Oct 16, 2024  on Shopify

The app offers very few background shape options for text-based labels and badges, with extremely limited selection. Uploaded images also don’t integrate well with the app. With only one support agent available, assistance is limited. The app needs significant improvement to enhance its functionality. The development team is also refusing to assist the customer with some simple matters until they address the shortcomings of the app.

Big Toys Direct

Oct 15, 2024  on Shopify

Sean with BSS was quick in replying with support. Happy with this app - it appears to do what it's advertised for!

Mix Foundation

Oct 14, 2024  on Shopify

The app is working well for our store, the interface is fairly easy to use to set up customs labels, and the support staff we're able to promptly resolve an issue we had when updating our theme.

NOIS Danmark

Oct 13, 2024  on Shopify

Super nice and easy to create customized labels on your images (which was the case for us). Also Sean from their support fixed the z-index quite fast for nice feel and look.

Erkado Doors

Oct 13, 2024  on Shopify

I had an awesome experience with the BSS Labels & Badges app! A big shoutout to Mabel for the incredible support and customization—they really nailed it. Everything works perfectly, and the whole process was super smooth. The team is quick to respond and really cares about helping out. I highly recommend it if you're looking for a reliable solution!

KiNG KONG PRODUCTS

Oct 10, 2024  on Shopify

Customer Service is very responsive. They will help you with even major issues that causes their app to not work. App is very simple and easy to use. They are just fast.

Baseballism Online

Oct 07, 2024  on Shopify

Absolutely a must have app. 5x cheaper than what we were using before and 5x better as well. Great customer support!

Unconditional

Oct 06, 2024  on Shopify

App does exactly what I needed it to. Had one or two teething issues, but fast, friendly service from Mabel and Jena have helped clear those up quick-smart!

ボクモワイン

Oct 06, 2024  on Shopify

Thanks to this app, I can easily add labels and badges. And the support is great. I would recommend it.

FEMIVA

Oct 06, 2024  on Shopify

It didn't work at first, but Sean from support fixed it quickly within 10 minutes. Helpful and fast support – highly recommend!

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