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Customer reviews: BSS: Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,324)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Sub40

Dec 19, 2024  on Shopify

Im shocked at how quickly my issues got solved. Mabel came to my aid after I reached out for some help not once but twice and fixed the issue almost instantly. So grateful!

The Refined Spirit

Dec 19, 2024  on Shopify

Easy-to-use app and excellent customer service. Special thanks to Mabel for helping us troubleshoot the minor issues we had!

WildTop Truck Caps

Dec 18, 2024  on Shopify

Great app, very intuitive to use. Works exactly as expected, with lots of customisation when required. Customer Serivce team is great also, had some issues with labels being displayed on product page, the team had it fixed up in no time at all (within a few hours). I recommend it.

Mamyczas

Dec 17, 2024  on Shopify

Very useful application. wide possibilities of label arrangement. And above all, fast and helpful support department.

stringsports.co.uk

Dec 16, 2024  on Shopify

Excellent app, easy to use and understand. Quick and knowledgeable staff to assist if something isn't quite right.

Good Vibe Digital

Dec 16, 2024  on Shopify

BSS Product Labels & Badges is a very powerful product labeling app that makes it easy for brand e-commerce businesses to categorize products with labels. The app’s configuration options are highly detailed. Whether it’s styling or conditional settings, almost every aspect is covered, fully meeting the labeling needs of brand e-commerce stores. Moreover, the BSS support team is extremely professional, providing prompt and expert assistance. In particular, Sean is very friendly, highly knowledgeable, and responds efficiently. We had a great experience with their customer service and are very grateful to Sean :)

The Audio Factory - USA

Dec 12, 2024  on Shopify

Sean, Lucie and team were amazing! I had difficulties getting the desired label up on our products and they went in and corrected for us so we got the solution we were looking for. Overall, the app is easy to use and the team is extremely helpful.

Panatime Watch Bands

Dec 12, 2024  on Shopify

Great customer service and exactly what we needed! We initially ran into a conflict with another app, but the BSS team resolved it very fast—updating their app code within a day. Highly recommend!

Zapaterías México

Dec 08, 2024  on Shopify

Excellent attention from Sean. The help was quick and the explanations were clear. Support is very good

Melissa TH

Dec 07, 2024  on Shopify

This app is absolutely fantastic! It’s intuitive, fast, and packed with useful features that make life so much easier. The design is sleek and modern, and everything works seamlessly without any bugs. Whether you’re a beginner or a pro, this app caters to all. The developers clearly put a lot of thought into user experience, and the updates keep making it even better. Highly recommended!

Farmfetch

Dec 07, 2024  on Shopify

Really simple and easy to use app, very helpful for creating simple product labels for sale periods etc. Sometimes requires a bit of trial and error to make sure labels are displayed properly on destkop and mobile, but otherwise great.

The Painted Heirloom

Dec 07, 2024  on Shopify

Very good app, but what would make it perfect is if... if there is a 10%, 25%, 50%, etc group of badge/labels, there needs to be matching 5%, 15%, 20%, 30%, etc (you get the point) - basically ever 5 step percentage should be matching. For my BFCM sale, I had 10%, 15%, 20%, 25%, and 30% discounts, but there was not one single "family library" of the same/similar icons that had all these percentages (I think maybe the super generic ones had them all). Anyway, having mismatched icons didn't look overly professional IMO. Yes, I could make my own, or find my own.. but that's why I'm paying for an app - to not do that. Another strange occurrence happened. When I used a bulk-price app to change my prices, BSS recognized those when I used the percentage rules in BSS. But, when I changed the price manually, and changed the compared to price manually (discounting by 30%) the BSS 30% rule didn't pick those 2 products up as being discounted by 30%. Not sure what that was all about. Anyway, very very good app. I just would want to see a complete family libraries of 5% through 100% off (ever 5th percentage step), and matching "SALE," 'Buy X, Get X," "Flash Sale!" icons that could be used to match the 5%-100% icons. Make true families of icons.

CONCRETE TOOLS DIRECT

Dec 05, 2024  on Shopify

At first I was a little skeptical as I had already tried out at least 5 other companies and wasn't impressed with the product or the service... however, I initially had some configuration issues when I first installed the app but the BSS team was super responsive and went above and beyond to get the badges and labels looking great and even did some special customizations for me that were excellent. I would highly recommend BSS for badges and labels!!!

House of Habanero

Dec 04, 2024  on Shopify

I have installed a couple of these label & badge apps on trial to test out and haven't found one as well integrated as BSS. Their admin panel works fantastically well and gives you a slew of options for adjustment/conditions etc. They do dangle the carrot a bit by only offering the fully customizable options that you really really want within their top plan, but thats just good business in my books! Their support service is also great. They were able to fix some small issues with how the labels fit on my themes product pages quickly. Thanks to Sean for his support!

THREETREASURES

Dec 01, 2024  on Shopify

If you need to add labels and badges to your Shopify products, look no further—this app is exactly what you need. It offers plenty of customization options and works seamlessly with Shopify. I ran into an compatibility issue with another app and reached out to their support team. They resolved it within a few hours. Excellent customer service! What more could you ask for?

Bellasoft™ CBD

Nov 30, 2024  on Shopify

They helped bring extra visibility to my products on my site and also provided assistance when it came to linking the app when I had issues. 10/10 recommend

Spoon Moment

Nov 28, 2024  on Shopify

Sean really helped us to set up everything very fast before our black friday and christmas sales, great app and functionality! :)

Gălbenuș

Nov 28, 2024  on Shopify

Easy to use app for labels on your store. We had a small issue and the support team was really helpful and responded really quick.

MUKI

Nov 27, 2024  on Shopify

Great plugin with plenty of customization options! Sean and Dung provided excellent support to ensure the plugin worked seamlessly with our theme. Highly recommend!

Wohnmomentum

Nov 25, 2024  on Shopify

Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.

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