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Customer reviews: TA Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

Reviews (1,170)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Famesnob

Aug 22, 2025  on Shopify

Wow, the TA Product Labels & Badges app is amazing. My support advisor was amazing and worked with me to do a little customization so that my badges would display in a way that works best for my Shopify theme. I must say that it was great to have Bean working on this issue with me as I want my store to look as professional as possible. My overall experience with Bean was outstanding and I highly recommend this app especially given the amazing technical support behind it. Thanks Bean, you rock!

Scents N Stories

Aug 18, 2025  on Shopify

The product and customer service are both outstanding. The app offers many helpful features all within a single window, providing a complete package of labels and badges.Whenever I encountered an issue, it was resolved the same day within just a few hours. While most services take until the next day to respond, the TA team replies promptly and resolves issues instantly. Highly recommended!

Moska Cosmetics

Aug 12, 2025  on Shopify

Everything works perfectly, unlike other apps for the same solution. It integrates very smoothly into our theme and the customer service is great. Mabel fixed for us exactly what we needed. We will work together for a long period!

NailSkillz

Aug 11, 2025  on Shopify

I had a problem displaying my badges on my website. I only had to wait about 5 minutes, and then the issue was immediately resolved! Great service!

Lineashoes.com

Aug 08, 2025  on Shopify

great service! always stand by anytime when needed! good communication, good work! thank you for helping us with the issues. especially sean. thank you !

PlantScraper

Aug 07, 2025  on Shopify

App is malfunctioning. Deactivated all labels and keeps showing wrong labels on my products. Terrible

Girl & Dug Farm

Aug 07, 2025  on Shopify

My theme just updated and all the badges/labels began to show up in weird places or not at all. Echoing another review above, Bean came to the rescue and fixed it straight away in the wee hours of the morning. Great app, great function and customizability utilizing a wide range of Shopify conditions.

Dareth Colburn

Aug 07, 2025  on Shopify

Great product and so easy to use. I had issues with my theme and how the badges looked -- and their tech support was there to help! Great support and FAST!

JUDE BENHALIM

Aug 06, 2025  on Shopify

The app is amazing and they have the most attentive support team. I had an issue with their app while switching themes and it was fixed in a day.

Greenvaya

Aug 05, 2025  on Shopify

The app is great, and the support is also top-notch! After a problem with another app and my theme, support responded within minutes and even resolved the issue less than an hour later! So now I have my badges displayed, I recommend it :)

Le Jardin Retrouvé

Jul 31, 2025  on Shopify

I rarely leave reviews, but this app deserves it. It does exactly what I need it to do — nothing more, nothing less — and it does it perfectly. Simple, efficient, and reliable. What really stood out, though, was the support team. I had a small issue, reached out, and they replied almost immediately. Super friendly and incredibly fast. Honestly, one of the best support experiences I’ve had with any app. Highly recommend!

Club Furniture

Jul 31, 2025  on Shopify

If you're looking for a quick and easy merchandising messaging app then this is the one to use. Install was quick and easy plus their support was almost instantaneous. Highly recommend!

Sparrowhawk Native Plants

Jul 30, 2025  on Shopify

Great customer service across time zones! I was setting up a label that was not showing up how I intended. I messaged and got immediate help from Bean who helped correct the formatting for our shopify theme right away. I appreciate it, thank you!

Crumbs & Doilies

Jul 30, 2025  on Shopify

Simple app for adding customisable labels and badges to products on your store - the app itself is easy to use and the support is great: we've had a few issues with labels showing in the wrong places and the support team has been able to fix them for us quickly and with no fuss.

Ubaï

Jul 18, 2025  on Shopify

Sean did help me very well while resolving a problem I had on my website with labels. Thank you again

Pipedream Products Wholesale Europe

Jul 16, 2025  on Shopify

I had an issue with my product labels and saw a pop-up saying “Contact us, we’ll help you solve the issue.” Honestly, I expected some useless AI response, but decided to give it a try — and I’m glad I did. The support team was incredibly responsive, and Sean helped me out and resolved everything super quickly. Great customer service — I highly recommend this app!

Sheeya Juels

Jul 14, 2025  on Shopify

I was looking for a Product label app and came across this app. Loved how seamless this app set up is. Mable from the Tech Arm was very helpful in setting up the whole thing and even helping me with creating customised text labels.

GAZMAN

Jul 14, 2025  on Shopify

Really fast and efficient support from the team, with great capabilities to enhance products. Highly recommend.

Decathlon Qatar

Jul 11, 2025  on Shopify

Great support from Sean in resolving the issue — his prompt action, clear communication, and hands-on involvement ensured the matter was addressed quickly and effectively. His responsiveness made a significant difference in minimizing impact and maintaining workflow continuity.

GlasWare Store

Jul 08, 2025  on Shopify

A very good app. Labels and badges are extremely flexible and easy to integrate and can also be populated with meta fields. The support team responds very quickly and comprehensively to minor questions.

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