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Customer reviews: BSS: Product Labels & Badges

Reviews (1,306)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Vita-Nova

Apr 17, 2025  on Shopify

I like that its straight forward and easy to use. Im actually enjoying the process and im hopeful that this strategy can bring in more sales. Mabel was very quick to respond to my question and helped me fix the problem. Quick and easy!!!

Blackstone Publishing

Apr 16, 2025  on Shopify

This badge program is extremely robust and customizable. Also the team helped out when I needed it. Great product and team!

Neue Protechnik AG

Apr 15, 2025  on Shopify

I’m truly impressed with the support behind this app. I had a few questions and received a quick, friendly, and helpful response – something that’s becoming rare these days! The customer service team is fast, solution-oriented, and genuinely supportive. The app itself works flawlessly and delivers exactly what it promises.

Coffeeville Co

Apr 14, 2025  on Shopify

I love how the app is designed to perform exactly as intended! My custom theme needed a few small adjustments to ensure smooth functionality, and Sean from customer service handled it like a pro—quickly and kindly. Thank you for that! The team has done an outstanding job, from the intuitive interface that makes adjustments easy to the excellent customer support. Excellent addition to my shop.

Vinitto Shoes

Apr 10, 2025  on Shopify

The App is better than my expectaions, friendly and clear, support team was awesome and fast solving any issues. thanks and wish you more success

odggllc

Apr 08, 2025  on Shopify

Team has been responsive to help me with development when I've been setting up the app. Has the features I need and is easy to use.

NOTONLY

Apr 04, 2025  on Shopify

The app is amazing! Even with the free trial, you can customize so many things. The support team is incredible—super fast and efficient. Thank you so much!

Gourmandee Tees Shop

Apr 02, 2025  on Shopify

Excellent customer service! My query was answered right away. Love the labels. It's a professional addition to my store.

Biotulin

Apr 01, 2025  on Shopify

Very good app that allows for very good and specific customizations. Their support is also excelent - they resolved an issue with my theme in less than 10 minutes. Highly recommend.

KIIKIO

Mar 26, 2025  on Shopify

After using this Shopify plugin, the overall efficiency of my store has improved significantly! It is not only powerful but also very easy to install and use. It has been especially helpful in managing promotions, saving me a lot of time and effort. The plugin's interface is also very clean and intuitive, allowing me to get started quickly. I highly recommend it to all Shopify store owners, especially those looking to enhance their productivity and improve the customer experience!

Essig & Öl Compagnie

Mar 25, 2025  on Shopify

The app works as expected and is very useful. Sean helped me with a small problem. He fixed it right away, so it works perfectly.

PETT2GO

Mar 06, 2025  on Shopify

I was really impressed with the after-sales support from the team. I reached out with an issue, and they responded instantly—resolving my problem immediately. Their prompt, efficient service made the whole experience smooth and hassle-free. I truly appreciate the dedication to customer satisfaction!

Majestic Mountain Records

Feb 24, 2025  on Shopify

I use the labels function to boost the sales on products with low stock and it works as intended! Fast support with any issues I had. The app comes highly recommended!

Moriartys Gem Art

Feb 20, 2025  on Shopify

Great experience with this app. Very easy to create rules and format the product labels. We had an initial issue with the color and our theme, but within 30 minutes their team resolved it. No other company stands by their app like this. Highly recommend.

NAESIA Cosmetics

Feb 20, 2025  on Shopify

Had an issue with labels due to my theme, Sean took extra time outside of his usual hours to ensure everything was working perfectly. His dedication and support were outstanding, and I truly appreciate the effort he put in. Great service—highly recommend! Thanks again, Sean!

Samiya Skincare

Feb 18, 2025  on Shopify

I had trouble with my Label and Jesse and Sean helped me out right away. In the time they were helping me, I also had website coding issues. They didn't need to but they still helped me with my coding! Very impressive work Jesse and Sean. Thanks a lot.

glaenzend-vorsorgen.com

Feb 18, 2025  on Shopify

The app works excellently and meets our needs. We required some adjustments as our theme did not display the badges as intended. Maple from the support team, along with the technical team, provided outstanding assistance. Their communication was prompt, and they swiftly resolved the issues. Excellent service and highly recommended!

Apricate

Feb 11, 2025  on Shopify

The service team promptly responded and were able to fix some minor integration issues in a timely manner.

IsabelleGraceJewelry

Feb 05, 2025  on Shopify

I am very impressed with the support I received from Sean. He really went to great lengths in order to make sure that the app worked with our theme. I'm very grateful for his level of attention.

DogXO

Jan 23, 2025  on Shopify

Fantastic app, fantastic support. What else is there to say? This is THE badge/label app to get for Shopify. I don't even know why you're reading this still. Add it to your store now.

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