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Customer reviews: B: Product Labels & Badges

Develop by Tech Arms

Shopify Product Labels by BSS helps merchants highlight products with custom badges, discounts, and promotions. Reviews from real users provide insights into its ease of use, customization, and impact on sales—helping you decide if it’s the right fit for your store.

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Reviews (1,143)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

ROGUE

Jun 18, 2025  on Shopify

I had a coding issue that affected this app and could also affect others and the team solved it for me super fast and professional. They are very friendly too. Highly recommended! Oh and the labels are also very handy, they drive more sale sales :)

First Thing

Jun 11, 2025  on Shopify

Great customer service. Had an issue with load speed and the team fixed it so quickly!

RAGA BED AND BATH

Jun 10, 2025  on Shopify

Vals Creative Artistry

Jun 09, 2025  on Shopify

I wasn't happy with the color of the 'free' badge. It was a 'red flag', w/ the words... TRUSTED SELLER... how ironic!! I knew subliminally, this would not sit well w/ my customers. I brought this to BSS' attention and the color red was replaced w/ more suitable color(s). FANTASTIC!!!! Thank you, to the BSS Designer, and thank you Sean. A+++ ...Val ...Plus, I want to add that they are very quick in responding, and resolving my issue...

Vals Creative Artistry

Jun 03, 2025  on Shopify

I wasn't happy with the color of the 'free' badge. It was a 'red flag', w/ the words... TRUSTED SELLER... how ironic!! I knew subliminally, this would not sit well w/ my customers. I brought this to BSS' attention and the color red was replaced w/ more suitable color(s). FANTASTIC!!!! Thank you, to the BSS Designer, and thank you Sean. A+++ ...Val

Highwood USA

May 29, 2025  on Shopify

The support team for the app has been great. If there are issues with the app display and your particular theme, no big deal. These guys solved it for us every time.

Børnecyklerne

May 29, 2025  on Shopify

Sean was an amazing help - even with the small custom tweaks. Highly recommend this app and their great team!

Koore

May 29, 2025  on Shopify

Love this app + very helpfull team (especially Bean). They answered my questions in second. Thank you :)

mygabriella.com

May 29, 2025  on Shopify

Quick and effective support, helped me a lot, everything works perfectly!

SCARPA North America

May 29, 2025  on Shopify

Just what we needed. Had some issues with how the labels were displaying and the team quickly addressed it.

SubtlePoison

May 26, 2025  on Shopify

Sean was super helpful in properly setting up my badges!

TSUKIYA

May 25, 2025  on Shopify

Sean has been amazing — he sorted out the labels, embedded the details, and took care of everything efficiently. Really impressed with his support

The Mommy Universe

May 23, 2025  on Shopify

Kreatív Kollázs

May 22, 2025  on Shopify

marbl.ae

May 19, 2025  on Shopify

Great app and I got an amazing & fast help from the support team who helped me fix the badges issue within 5 minutes, thanks a lot to Tony & Sean from the team. Definitely keeping this app

Wander Painting

May 15, 2025  on Shopify

Sean support is good and fast. love the app. should use it more thanks for helping

Vector Optics US Online Store

May 15, 2025  on Shopify

Great customer support, reply to me immediately and help me fix the issue

SunglassHut UAE

May 14, 2025  on Shopify

The support team responds promptly and is always very helpful.

Cuccioletti by Baldiflex

May 13, 2025  on Shopify

Everything Caravans

May 11, 2025  on Shopify

needed help with a banner not displaying correctly - was resolved within 30 mins - cant ask for better service and response

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