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Customer reviews: BSS: Product Labels & Badges

Reviews (1,243)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

Samiya Skincare

Feb 18, 2025  on Shopify

I had trouble with my Label and Jesse and Sean helped me out right away. In the time they were helping me, I also had website coding issues. They didn't need to but they still helped me with my coding! Very impressive work Jesse and Sean. Thanks a lot.

glaenzend-vorsorgen.com

Feb 18, 2025  on Shopify

The app works excellently and meets our needs. We required some adjustments as our theme did not display the badges as intended. Maple from the support team, along with the technical team, provided outstanding assistance. Their communication was prompt, and they swiftly resolved the issues. Excellent service and highly recommended!

Le Fragrance

Feb 18, 2025  on Shopify

Excellent customer service!

Hermes Music

Feb 17, 2025  on Shopify

Prompt and courteous service!

Soren's House

Feb 15, 2025  on Shopify

Easy to set up and good support. Thanks

Just in Case

Feb 15, 2025  on Shopify

Eurasia Crafts

Feb 14, 2025  on Shopify

Fantastic app with excellent and very quick support.

Sexy Emporium

Feb 13, 2025  on Shopify

Great app, thanks for the excellent support! :D

Apricate

Feb 11, 2025  on Shopify

The service team promptly responded and were able to fix some minor integration issues in a timely manner.

Just Electric SA PTY LTD

Feb 07, 2025  on Shopify

www.lapco.com

Feb 07, 2025  on Shopify

Great customer service!

IsabelleGraceJewelry

Feb 05, 2025  on Shopify

I am very impressed with the support I received from Sean. He really went to great lengths in order to make sure that the app worked with our theme. I'm very grateful for his level of attention.

Tino

Feb 02, 2025  on Shopify

Happy to discover this app. Easy to use, very intuitive, great customer support.

Oil & Vinegar

Jan 29, 2025  on Shopify

Great and fast help! Very good product

DogXO

Jan 23, 2025  on Shopify

Fantastic app, fantastic support. What else is there to say? This is THE badge/label app to get for Shopify. I don't even know why you're reading this still. Add it to your store now.

Le Monde au Naturel

Jan 22, 2025  on Shopify

A really great app. It allows us to easily promote products or line. Really easy to use and to set up even if you need custom badges or labels. The support is really great and fast!

SHIROKAI - widebody kits

Jan 19, 2025  on Shopify

First day of using this app, looks very good and support is super fast response and helpful!

Magga

Jan 18, 2025  on Shopify

Enabled customised view of the badges on PDP to suit my requirements. Thanks team!

NAMELY CO

Jan 14, 2025  on Shopify

This app has been such a simple no-code solution to communicating with customers using labels. It has been great to customise the front end look of the labels with specificity, its not just a "one size" suits most. Plus, having multiple ways of targeting the product for labels, you don't need to rely on tags alone. Which can get messy and is time consuming for store with 100+ products without a tag manager. The support team has also been very helpful when we encountered bugs/conflicts with custom coding. The app works so well though, we haven't needed to contact them much after the initial onboarding. Highly recommend BSS!

sockymate

Jan 12, 2025  on Shopify

Great app and very responsive customer support and quick to help solve what I needed, I've installed the app on 2 of my websites :)

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