What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

• Excellent customer support, frequently praised for quick and helpful responses.
• User-friendly interface with intuitive design.
• Wide range of customization options for labels and badges.
• Seamless integration with Shopify stores.
• Flexible targeting options for applying labels without reliance on tags.

Common Concerns

• Occasional bugs and compatibility issues with custom or older themes.
• Some limitations in label customization, such as available shapes and styles.
• Performance issues, including loading lag noted by some users.
• Reported aggressive follow-up from support after negative reviews.
• App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.