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Customer reviews: BSS: Product Labels & Badges

Reviews (1,243)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "BSS: Product Labels & Badges". The app is praised for its functionality and ease of use, with many users expressing satisfaction with its ability to seamlessly integrate labels and badges on Shopify stores. Customer support, particularly representatives like Sean and Mabel, is frequently highlighted for their promptness and effectiveness in addressing issues, enhancing the app's utility and user experience.

Key Strengths

  • Excellent customer support, frequently praised for quick and helpful responses.
  • User-friendly interface with intuitive design.
  • Wide range of customization options for labels and badges.
  • Seamless integration with Shopify stores.
  • Flexible targeting options for applying labels without reliance on tags.

Common Concerns

  • Occasional bugs and compatibility issues with custom or older themes.
  • Some limitations in label customization, such as available shapes and styles.
  • Performance issues, including loading lag noted by some users.
  • Reported aggressive follow-up from support after negative reviews.
  • App updates have sometimes caused disruptions without prior testing.

Final Thoughts

"BSS: Product Labels & Badges" is well-received by its users for its robust functionality and stellar customer support. Despite minor concerns about customization limitations and occasional bugs, the app is considered an effective tool for enhancing product visibility on Shopify stores. The positive feedback, especially regarding the dedication of the support team, suggests that this app is ideal for store owners seeking a reliable labeling solution.

House of Diamonds Hawaii

Aug 04, 2024  on Shopify

The app was easy to navigate and is exactly what we needed. Initially I had an issue with the installation, but the customer support team was quick to help me with it and since then it's been up and running smoothly! Being able to add these custom labels and even be able to design our labels is a total game changer for our website!

Panache Cyclewear Co.

Aug 04, 2024  on Shopify

App works great and as advertised. Service was great as well. My Theme didn't play well at the onset, but CS took care of it right away.

New Era Malaysia

Jul 31, 2024  on Shopify

There was some issue with the product labels/badges but the team is responsive and fix it quickly. Thanks to Jena for the kind assistance!

Windflower Florist

Jul 25, 2024  on Shopify

Great and easy-to-use app for labels and badges! Exactly what we were looking for. Whenever there is any issue, we could just reach out to Jocelyn and the team via live chat, and they would resolve it speedily! Really appreciate it (:

ThePack Underwear

Jul 22, 2024  on Shopify

The team are responsive, helpful and seem to always get the job done. It's well worth the money especially if traffic is increasing and you need to keep up with fast loading speeds etc.

Neon Gray

Jul 14, 2024  on Shopify

The app is very simple to use and customise. I had some issues with display badges on the front end not updating stock values. Reached out to the team who were very nice and explained it was a global bug which they fixed pretty quickly. Would recommend.

Sinocmp

Jul 10, 2024  on Shopify

the customer service has a quick response. It has greatly improved my productivity. Highly recommended!

Jelly Bunny MY

Jul 10, 2024  on Shopify

This app. is easy to understand and viable for the badge and label requirement! the setup can be completed and customized with just few clicks. . Though there is some issues happening about display on frontend but support team assist and troubleshoot the problem right away. . Their support team is amazing!

The JellyHearts

Jul 10, 2024  on Shopify

Just installed and tried it—it's so easy to use! Faced a little issue, but it was resolved immediately through chat!

Bioflow AU

Jul 10, 2024  on Shopify

Good support - have fixed within 24 hours of being contacted abut a problem. Great app, very pleased.

THE LOST NINE

Jul 09, 2024  on Shopify

This app has a clear setup and flexible design options. It also has quick support that resolved me issue immediately.

SKINDIVIDUAL

Jul 08, 2024  on Shopify

Seriously good app and even better support team. We had an issue that lead to another issue but it was no problem for development team to correct it within few exchanged messages with customer service. Overall great experiance. Thank you.

Art With Lauren

Jul 08, 2024  on Shopify

Fantastic app! Customer support is quick. Badges look great. Would have taken me multiple pots of coffee to custom code just 1/3 of what we're doing now with BSS.

Nina's Boutique

Jul 08, 2024  on Shopify

Great customer service, an initial tech issue on begining to use the app was resolved within a matter of hours. Thank you, Jena, so helpful & efficient.

Astroya

Jul 08, 2024  on Shopify

Assistance très réactive et efficace, nous sommes ravis d'avoir choisi BBS products Labels & Badges pour nous accompagner dans la croissance de notre boutique Astroya.

Lake Wind Studio

Jul 07, 2024  on Shopify

App is easy to use, very flexible... and the support... is fantastic. Quick response to my question. Fixed a little issue I was having very quickly.

One Block Down

Jul 07, 2024  on Shopify

Really good app and amazing customer service to solve all the problems! i really suggest you this app

Online-Mode

Jul 04, 2024  on Shopify

App works perfectly for our use. We had some problems with the visual, but the support quickly fixed the issue and now everything is just great

MEXAS

Jul 04, 2024  on Shopify

La he instalado para poner etiquetas de COMING SOON y tienen muchas opciones de customización. No se veían en mi web y lo resolvieron muy rápido. La recomiendo.

Supernerds

Jun 27, 2024  on Shopify

Needed help to get a custom solution for a label, and Jocelyn from BSS fixed it within 1 day - Great service!

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