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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

SilverAnt Outdoors

Oct 08, 2025  on Shopify

Miles was a legend helping me with the set up and even despite the problematic custom coding within 30 minutes all issues were resolved. Looking forward to seeing the effectiveness in the coming days.

Nuxa Scents

Oct 08, 2025  on Shopify

I just instaled the app and was assisted by Grace from the notify me costumer care team and she was really helpful. The app functionalities are great. Currently using a free version and testing it out, but so far I am pleasantly surprised. I will be testing the app and will be back with an updated review :)

Der Baukasten

Oct 08, 2025  on Shopify

Harry und das ganze team waren wirklich super und haben für mich als kleiner shop ganz spezifische pakete bebaut, die genau auf meine Bedürfnisse passen und mich trotzdem nicht arm machen. 100% empfohlen. die app funktioniert technisch gut mit unserem theme und alles sieht erstmal vielversprechend aus

Bijoux di Cupido

Oct 08, 2025  on Shopify

Mi scuso in anticipo per l'utilizzo della lingua italiana. Assistente Harry disponibile e alla mano nonostante personalmente ci abbia messo tempo nel rispondere avendo difficoltà con l'applicazione. Ottima esperienza.

Ocean Bites

Oct 08, 2025  on Shopify

Easy to use app with all the functionalities an e-commerce owner needs when dealing with a gap in stock. Shoutout to Pearl, who gave excellent customer service through the chat. She was able to fix my (code) problem fast and exactly how I needed.

MORGAN & ÄYA

Oct 08, 2025  on Shopify

Pearl proactively reached out to me and suggested ways to customise my Notify Me & Wishlist buttons, and I have never had that experience before! Not salesy, not pushy, just pure customer support. Thanks Pearl!

Honey Elizabeth Co

Oct 08, 2025  on Shopify

I love this app! The setup was so simple, fast, and intuitive. And the customer service is awesome, too (Miles is the best)! Moments before installing this app, I had just uninstalled another "back in stock" type of app because it was glitchy, the customer service was terrible, and my eyelid was literally twitching by the end of that waste of time experience. I was so relieved when everything was so easy to setup and when Miles reached out immediately to see if I needed assistance. I highly recommend Notify Me!

Rooftop Fruit

Oct 07, 2025  on Shopify

This app makes it easier for our customers to purchase the products they want, even if we don't have them in stock. Had a great experience today with Stella who helped me customize the buttons to match our website, as well as troubleshoot a few other issues I was having. Would definitely recommend!

Fomo Store

Oct 07, 2025  on Shopify

This app is best, as i was looking for the "Notify" Button, it works as expected, Sam has help me to customise the button as per my requirement. Thanks Sam! Great app!

In & Out Home Products

Oct 07, 2025  on Shopify

The Notify Me app works great for back-in-stock alerts. I ran into a small bug, but Pearl fixed it quickly and was super helpful. Awesome service!

Celeste Mendis

Oct 07, 2025  on Shopify

I had a great experience with the Notify Me app! Their customer support is excellent — Miles was very helpful and guided me through everything patiently. Really appreciate the quick and friendly service!

Bjorem Speech®

Oct 07, 2025  on Shopify

The Notify Me app works great, and their support team is outstanding! Grace quickly resolved an issue we were having and went above and beyond to make sure everything worked perfectly. Excellent app with top-notch customer service!

DomoDomo

Oct 06, 2025  on Shopify

ottima app e ottima assistenza, mi ha aiutato notevolmente ad automatizzare l'alert back in stock automatico.

Bellobox

Oct 06, 2025  on Shopify

I needed a little help with adding the inline button to our theme, and Pearl handled it right away! She showed me what was wrong and had it fixed within minutes. Great service and very friendly support!

HOLOcollect

Oct 03, 2025  on Shopify

I recently installed the Notify! Back in Stock | Pre-Order app and Rick helped me get everything set up. His support was excellent, patient, clear, and very responsive. I really appreciate the time he took to make sure everything was working the way I needed. From the setup alone, I can already tell this app is going to be very useful for my business. It’s straightforward to use and solves a key need for managing pre-orders and restock alerts. Highly recommend both the app and the support team!

Hooky

Oct 02, 2025  on Shopify

Works great - customer service is awesome! Be mindful of what site your're using though as it can get sticky... but usually there is a work around!

Booe

Oct 02, 2025  on Shopify

Very easy to use with great customization options. When I had a conflict with a new theme setting, customer service was super helpful in getting it resolved. Shout out to Sam for making the needed changes for me and being so easy to work with!

PARFUMSUITE

Oct 02, 2025  on Shopify

Sehr gute App bringt einen richtigen Mehrwert und der Kundensupport war hervorragend! Vorallem Ricky möchten wir loben, er hat sich wirklich bemüht unser Anliegen zu lösen - mit Erfolg! Vielen Dank nochmals! Liebe Grüsse aus Zürich

La Karbah™

Oct 01, 2025  on Shopify

Pearl was great to talk to and helped very quickly with what I needed to know for setting up Pre-orders. Thanks Pearl!

MYCHEM.CH

Oct 01, 2025  on Shopify

We had a display conflict between this app and another app. Unfortunately, even after two hours, I couldn't solve the problem myself. Then Nilou came along and solved the problem within minutes. Thank you for that.

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