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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,295)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

BB Boutique & Co.

May 24, 2025  on Shopify

It's a very good feature. Most of all, I'm beyond impressed with the customer service. Miles is incredible. Any customizations I needed, he took care of almost immediately. I like this app a lot. They really stick out from the rest

CollectorsSpot

May 24, 2025  on Shopify

I had an excellent experience with the Notify Me app. The support team, in particular Miles provided exceptional assistance during the setup process – fast, friendly, and incredibly helpful. They made sure everything was working perfectly and tailored exactly to my store's needs. The app itself is very intuitive and does exactly what it promises. It's the perfect solution for managing pre-orders and back-in-stock notifications. If you're running a Shopify store and want to keep your customers engaged and informed, I highly recommend this app.

Vanessa Megan Skincare

May 22, 2025  on Shopify

Just installed this app and it works like a dream. Within minutes of installing I had Aliya from their customer service team initiate a chat with me asking if I needed any help. Within 5 minutes she had everything set up and working perfectly for me. This is by far the BEST customer service experience I have had in a long time. Beautiful app, does what it says it will and their customer service team is amazing. Thank you Aliya for your help!

Detail Gear

May 21, 2025  on Shopify

Fantastic app. The support staff are incredible, they're more than happy to make amendments and improve the look of the app. Thanks guys

Bimmie Bag

May 20, 2025  on Shopify

Pearl was great! Very helpful. Because of her customer support, I felt this app was a good choice and will recommend to a friend.

BloomingBulb

May 20, 2025  on Shopify

Big thanks to the support team for being so quick and helpful! I reached out with a question and got a response almost right away. Everything was sorted out in no time, and it couldn’t have been easier. Huge shoutout to Sam—you were awesome and made the whole thing stress-free. Really appreciate the great service!

3keys Nutrition

May 20, 2025  on Shopify

Waaw, Notify me – what fantastic service! If you ever need help, the whole team is always ready. They respond quickly if you run into any issues or need guidance. Mason is an amazing person – and so is Pearl! I will absolutely continue working with them for many years to come. Thank you for the top-notch service!"

escape route

May 20, 2025  on Shopify

Notify has been a game-changer for my brand! The app is incredibly easy to use and has added great value to our store. A big shoutout to Miles from their team—he was super helpful during the setup process. All the changes and customizations were made within minutes, and the whole experience was smooth and hassle-free.

MAJOR MARKET

May 16, 2025  on Shopify

I've had the pleasure of working with Miles and can't speak highly enough of the experience. He is incredibly responsive, always quick to reply and address any questions or concerns. His promptness in communication and action makes everything move smoothly and efficiently. On top of that, Miles is genuinely kind, making every interaction both professional and pleasant. It's rare to find someone who combines reliability with such a warm and approachable demeanor. Highly recommended!

Willows

May 15, 2025  on Shopify

So far so GREAT with this app. Has all the features I need and Nareh's support has been amazing! Highly recommend.

Glam Barcelona

May 15, 2025  on Shopify

Amazing customer service and a great app! The app works perfectly and is exactly what I needed for back-in-stock alerts. I had a few questions and the support team responded super quickly. A special thanks to Miles, who was incredibly helpful, kind, and patient — truly outstanding service. I’m very grateful and highly recommend this app to anyone looking for a reliable solution and excellent support!

Latibule

May 15, 2025  on Shopify

Thanks so much Melissa for your prompt response, and helped me set up super quickly, really appreciate that!

Otterly Bookish

May 14, 2025  on Shopify

Miles was super nice, he went above and beyond to help me. He was super patient and understanding. Plus the system is awesome and will save me a lot of time. I'm sure I will be using the app a lot.

BOUBOU DOG STORE

May 14, 2025  on Shopify

I had a great experience with Pearl from the Notify Me Customer Care Team! She was super friendly, quick to respond, and very helpful when I needed assistance removing the branding from my store. Everything went smoothly thanks to her support. It’s rare to come across such attentive and kind customer service — thank you so much, Pearl!

The Red Wagon

May 13, 2025  on Shopify

As I've been setting this up the support staff Pearl and Stella have been incredibly helpful and very quick to respond to my questions! I was able to import all requests from my old back in stock app and the new sign up button looks great on our site. The pre-order feature isn't exactly what I thought and you can't let customers pre-order by variant, but support staff said they'll put this in as a feature request which is nice.

BC Strength

May 13, 2025  on Shopify

Pearl was incredible to work with—she proactively reached out, guided me through the setup, and made sure the Notify! Back in Stock app was integrated smoothly. The process was quick, easy, and stress-free thanks to her support.

DryStep

May 13, 2025  on Shopify

Pearl was super helpful and prompt in responding to our queries and helping us out with any issues we were facing. The customer support was 10/10.

J.FitzPatrick Footwear

May 12, 2025  on Shopify

Simple and effective functionality, very quick customizations and troubleshooting thanks to Miles. Looking like the perfect "notify me" app so far!

resbiotic

May 12, 2025  on Shopify

This is the neatest way I've ever seen an app on Shopify set-up. As soon as I downloaded the app to my store, I had support reach out via their live chat to make sure everything was set-up and activated correctly, along with being customized to my liking. This was an amazing onboarding experience! Thank you Miles!

Beasha Studios

May 12, 2025  on Shopify

So easy to use and I was helped by Dela the Customer Care Specialist and they have made the whole process so smooth and easy with tweaks I needed - 10/10 experience and so quick with replies!

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