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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,373)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Liberty Risk

Jul 01, 2025  on Shopify

Grace has been the most helpful person to chat with! She checked in right when we got the app for our store and helped with basic technical knowledge and navigation within the platform and had great creative suggestions. She explains things clearly and easily and made the integration to my Shopify store a breeze. Sincerely, a very happy customer. :)

Lara Trump

Jun 30, 2025  on Shopify

Notify! is a great app, easy to customize and the support is top notch. Rick has been very helpful, making suggestions before I can even get to asking about them. They are great to work with. I just set up a couple of pre-orders, so don't have much to go off of but I'm hoping for continued success!

Monday Cartoons

Jun 30, 2025  on Shopify

Great app. Used for tshirt presales. Their support team is very fast to respond and super helpful. Nilou was able to solve my problem super fast and super courteously.

TownShirtCo

Jun 30, 2025  on Shopify

After a quick chat with the bot, Rick (a real human) was able to troubleshoot in real time and resolve my issue in just a few minutes. Great UX!

aigo

Jun 29, 2025  on Shopify

Grace has been super helpful in getting me set up. Knowledgable and fast. I can't wait to see how this will benefit my store.

Foodhall

Jun 29, 2025  on Shopify

Grace was truly amazing! She went above and beyond right from the start—reaching out as soon as I installed the app to make sure all my settings were just right. She then spent so much time with me, patiently customizing the colors and sizes of the buttons until I was 200% happy with the result. Her kindness, attention to detail, and genuine desire to help really stood out. It felt like having a friend guide me through the whole process. Such wonderful, personal customer service—I’m so grateful for all her help. I can’t wait for our customers to enjoy these new features when our website goes live. Highly, highly recommended!

Lissante

Jun 28, 2025  on Shopify

Super App. Schneller kundensupport. Es wurde mir sehr schnell geholfen bei ein Problem. Klare empfehlung!

Kunaka

Jun 28, 2025  on Shopify

Grace was very wonderful to deal with. Recommended a few options for the website and even actioned some items for me. Installed this less than an hour ago!!! Thanks Grace.

Bag Spa Paris

Jun 28, 2025  on Shopify

Great widget, really easy to us and add to your theme! The customer service is on point and Grace was so helpful and proactive to help me set up everything correctly, a real gem!

Amoraya

Jun 27, 2025  on Shopify

Super easy set up! Pearl was incredibly helpful and went the extra mile to fix issues i had with setting up my pre order page. Excellent support!

UNHUNG

Jun 26, 2025  on Shopify

I had some technical issues getting the button to show due to the fact that my developer designed my site with some code. I reached out to customer support and they were able to have their tech team resolve the issue and get the button and app installed perfectly! Special shout out to Nilou who went above and beyond helping out with getting everything taken care of. She even styled the look and feel of the button to match my site perfect!

Hitch Rack Pro

Jun 26, 2025  on Shopify

Love this app. Works great to set pre orders and to manage notifications. I need a little customization and the support was quick. Only took a few minutes to hear back and within 30 minutes they had a custom solution installed. I highly recommend.

ZEMODEZ

Jun 26, 2025  on Shopify

pearl made the process so much smoother for us and went beyond with her assistance. thank you for your service, pearl!

Drumland Canada | Official

Jun 25, 2025  on Shopify

I wish I could give their customer service 10 stars, because they have been amazing since the moment I started using the app! Miles was super helpful and reached out to me proactively as I was working through my initial setup. I'm looking forward to learning more about this awesome app, thank you!

The Knitting Loft

Jun 25, 2025  on Shopify

Sam was super helpful and prompt in helping me! Still our first day with the app, so just getting to know it and what it's capable of, but so far very happy with the app support. Thanks Sam!

NIA

Jun 25, 2025  on Shopify

Great app to know which items should be restocked! Rick was extremely helpful implementing the buttons into the product page the way we wanted.

B E H R & C O.

Jun 23, 2025  on Shopify

Grace was prompt and helpful. Professional and kind. Thank you Grace for the wonderful customer service.

Symbiome

Jun 23, 2025  on Shopify

We had an issue setting up pre-order due to our subscriptions, and Sam helped us optimize the other features of the app - customized our notify me button and quickly offered to take on the edit job herself. so happy with the results!

Mélaï Bijoux

Jun 23, 2025  on Shopify

The application is very easy to use, thanks to Harry for helping me configure the application, he is available and very kind, thank you again.

ATLETICA

Jun 23, 2025  on Shopify

"Great app with excellent support from Dela for all my need, All our concerns were addressed promptly and thoroughly."

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