I didnt need to use the app in the end for my business but I had some subscription issues and when I reached out to them they were extremely helpful both grace & pearl fixed the issue in no time and made it all seamless. I am sure the app is good for other businesses but wasn't suited for me - but the service was awesome! :)

We've just started to use the app so it might be too early to tell but so far the experience has been really good. We got excellent customer support by Melissa, who was very patient and helpful regarding all our requests for customizing their Low Stock feature to fit our website.

The workflow works perfectly. I'm just newbie for Shopify. The support team is very supportive and helpful, especially Pearl. She give me the guidance and help me to adjust the appearance to show my boss( as I need her approval before upgrade plan )

This app is exactly what I needed to offer better communication and visuals for my customers! When I first got the app I needed a little help. I used the built in help and got connected RIGHT AWAY. It was so refreshing to speak with an actual human being and get immediate help setting up my widgets. The NICEST lady named Pearl helped me and I don't think I have ever gotten better customer service. She was so kind and helpful. She was able to provide me all the tweaks I needed and more! Very happy I came across this app to help elevate the shopping experience for my customers.

Excellent customer service from Grace - She did an amazing job fixing the colours of the widgets and making my site look even better - Very professional and fast service - Thank you Grace for all you help this evening!

Installed this app for pre-orders. The team was helpful in customising it. Couldn't get everything I wanted but, thank you Rick.. you were super helpful.

Had a great experience with Nilou today - all my issues had been resolved following some thorough insight into my store, so very grateful, will continue using Notify me!

Currently working on adding Notify into our store for Back In Stock and Wishlish functionalities. Pearl from the support team helped do some custom CSS to bring the wishlish into our mega-menu. Super appreciate of her prompt help!

We have been using Notify Me for years. The app works great letting our customers know when items are restocked. There are also some other great features. We had an issue with the app and received immediate and excellent service from Harry. Thank you!

Great app and responsive customer service! There is a lot of potential to customize and automate your website functions.

Harry was great. Straight to the point and very quick to answer my questions and do it in an efficient manner!

So far good experience with this app. Had some issues with a button but it was quickly resolved by Nilou

Mason was EXTREMELY helpful in setting up my website with the Pre-sale popup. Awesome app and great support!

The customer support is excellent, I needed some help with customizing and Aliya the person who helped was great and solved my rquest very quickly.

App and customer service is exceptional. Harry, one of the customer service agents, is an absolute gem!

Surprisingly buggy and although support is very helpful, it can take a long time for simple problems (like pre-orders not being tagged properly) to get resolved. And this week we got given a little over a month's notice to move to a new pricing structure, which will eventually doubles the price to $500/month. That's very very expensive for this kind of app, especially when it doesn't always work as expected.

Love this app as I have been able to continue to take orders and sales for products out of stock which is something I was struggling to do before it. Customer Service is great, especially from Nareh, and they are on top of things reacting very quickly if needed.

Super easy and Amazing support during setup. Miles walked me through everything I needed to get Notify me setup correctly this first time. I am not very techy and he made it so easy.

Love this app and the people behind it! I had an issue with the widget displaying on my site and within minutes of sending them a message Dela fixed it and it's looking beautiful! She even checked in with me to confirm that I was happy with it. Appreciate their amazing customer service and I'm excited to get more sales with the back in stock feature! :)

Bisher habe ich nur gute Erfahrungen mit Notify! gemacht. Bei Fragen wird unverzüglich vom Support (in meinem Fall von Pearl) geholfen