We encountered an issue after downloading the app, as a Women's Health store we were accidentally flagged as breaching Notify Me! policy. We sent a message to the customer support and Mason immediately responded (within minutes). He worked out what we do as a health business and was able to resolve the problem immediately. App is now working well - exactly what we need and a super responsive and helpful customer services team. 5*

Have recently started using Notify Me as I am new to shopify. one thing to note is that its integrations are super easy. It is slightly on the expensive side but i think i feel the best doesn't come cheap. If my store performs well its a small investment. There are more features that I await to be launched soon which can enhance my customer's user experience. Since using NotifyMe, I have achieved some traction on my store because I have been able to curate my products as per the demand. the customer feels more relevant with my store now. My repeat rate has increased. Hoping for great things in future.

I'm in very early stages but so far the onboarding and customer support from Mason has been amazing. His service and the minor customizations he made on our website were done quickly and look perfect. Super excited to see how this app helps with our unfortunate out of stocks!

It's the customer service for me! Harry was so patient with all of my questions during set-up, and the team checked in via email to offer integration support the moment I installed the app. So, if you appreciate great customer support, Notify! is top tier!

Nareh was really helpful and proactive, set up our notification buttons very quickly. Really easy setup, recommend.

Great app! We used it for Back in Stock email intake and notifications. The customer support team (esp Harry) was very responsive and helpful.

The best service ever! Dela is someone who goes above and beyond to help out! They are someone who will advocate for there customers. And so far this app is everything someone needs to make sure their online store is running smoothly. Thank you again Dela for everything!

Customer support and features are unmatched! Thank you Rick for being so patient and helpful answering all my questions.

Thank you so much Pearl! She is amazing with helping all my questions and fixing the issues i have!! Highly recommend!

Grace helped me with adding and editing my preorder button on my website. She was very fast and efficient and I appreciate her services to get my shop up and running for preorders and wishlist's. Thank you so much Grace!

Support via the chat function was very quick, a customer support agent (Dela) responded to my query within a minute. Dela was friendly, knowledgable, and extremely helpful to answer my queries and help me set the app up on my store with all the functions i needed. I wish support was like this everywhere. Highly recommended.

Dela was a great help! Actually I wanted to remove the app because I didnt know how it worked, but Dela helped me all the way though it!

Miles was such a great help in helping us set up our new preorder feature and getting familiar with the app. Highly recommend!

Unfassbar guter & freundlicher Kundensupport! Bei Installation der App kam der Customer Support direkt per Chat auf mich zu und fragte mich ob er unterstützen kann. Die zuständige Kundenberaterin Sam hat sich sehr dafür eingesetzt, dass alle meine Designanpassungen, trotz Limitierung durch das Abo-Modell umgesetzt wurden. Sie gab mir sogar kostenfreie Möglichkeit ein Feature zu upgraden, das in unserem Modell gar nicht enthalten war. Die Kommunikation lief super freundlich und umgänglich ab. Alle Themen wurden innerhalb von kürzester Zeit gelöst und umgesetzt! Kurz um: Eine super Erfahrung! Danke für deinen Support, Sam!

This is the only app that did not cause issues with our store. Other apps caused functionality issue like items not being added to cart and so but not this. The support person, Pearl, was friendly, quick and considerate in helping me make some customisations as well. Although plan prices can be better but I think it is a great app! Thank you.

Just on-boarded and Grace was amazing adjusting the buttons to my theme straight away free of charge. Looking forward to seeing what this app can do for me

Solid app. Does exactly what it says - quick response in their support channel. Harry from their team was great to work with!

So far, so good. Excellent service from the team immediately upon downloading and starting to use this app. Thank you Grace!

The customer experience was a great experience. Grace was very friendly, super prompt, and gave excellent help to fix a problem i has with my website.

We pay for the Pro subscription, yet without any warning, our ability to send SMS notifications and use other crucial features was blocked. We were in the middle of preparing a restock campaign for a highly anticipated product, and now we can’t send notifications to our customers due to an error caused by the app. We reported the problem to support – instead of real, immediate help from a person, we were forced to interact with an unhelpful bot. Eventually, we were told we have to wait 24 hours for the technical team to respond. The only explanation provided was that ‘this might be a bug caused by the release of annual plans.’ During this waiting period, our company is losing money – we have an active social media campaign generating traffic, with all notifications ready to go out, but we can’t send them. You simply can’t rely on this app during critical moments for your store. Because of this incident, I’ll be forced to look for an alternative solution, as this situation is unacceptable and cannot happen again. I absolutely do not recommend this app – we lost time, money, and customer trust because of this issue.