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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,373)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Abeille Bliss

Jul 30, 2025  on Shopify

As soon as I installed the app, customer service helped me customize the app to my liking on my website. Wonderful customer service and very helpful! Grace was amazing and very friendly.

RIAJN

Jul 30, 2025  on Shopify

This is day 1 so take it for what it's worth, but the setup was fairly straight-forward with most of the features automatically integrated into our theme and only a few customizations needed (i.e., preorder email notification spacing, etc.). Basic package offerings are decent, but you get a lot more with the standard plan. But, you pay for what you get of course. No buyers remorse here, happy with the decision thus far. As for customer support, Miles and Grace made the transition easy and were full of knowledge and positive energy. It's also good Notify! Back in Stock offers a 7-day try before you buy instead of trying to lock you in immediately. Overall, happy with the app.

Crazy Catch UK

Jul 29, 2025  on Shopify

Very helpful support via Stella on the live chat to resolve a set up issue with the app. Friendly, knowledgable team. Look forward to using the app and generating some pre-sales

GiGicollectionau

Jul 29, 2025  on Shopify

Miles was very prompt to help and made my experiences so much easier with his high quality service. Very friendly and easy to talk to when I had questions and needed help

Better Day

Jul 24, 2025  on Shopify

This app literally upped my selling game! and Grace was so helpful. When I downloaded the app and she messaged, I didn't even know what help I needed but she walked me through enabling the app through guided screenshots and even changed the colours of the buttons to match my store theme. Thanks so much for all the support.

The Work Mat Co.

Jul 24, 2025  on Shopify

Absolutely brilliant - Harry jumped in to offer me support before I even knew I needed it so didn't have hours wasting time trying something before reaching out to support. Nothing was too much hassle and it was really easy to install, customise and start getting leads instead of losing them when something runs out of stock. The low stock FOMO thing is genius and really helped me sell out of a product quickly... Highly highly recommend!

Tierlicht

Jul 23, 2025  on Shopify

Absolutely outstanding support! I had an issue with the placement of the "Notify Me" button for sold-out personalized products, and Rick from the support team resolved everything quickly and professionally. He even customized the button to perfectly match my store design. The communication was fast, friendly, and extremely helpful – one of the best support experiences I've had in a long time. The app itself works flawlessly and is a great solution for handling out-of-stock notifications. Highl

Studio Leja

Jul 21, 2025  on Shopify

Very usefull app, and the assistance is faster than refilling your cup with coffee, so that's very awesome. They helped me with a little issue I got, and within 5 minutes everything was how I wanted it to be. Her name was Sam and she was very kind. Highly recommend!

Kub Direct

Jul 21, 2025  on Shopify

Installation was very easy, I had a few questions and needed some help, Stella couldn't have been more helpful! She very quickly made code changes I required and answered any questions I had.

The Art Collectible

Jul 18, 2025  on Shopify

Might feel a little steep but has been worth it so far. Easy integration (and if you run into any hiccups the team is SUPER helpful), easy UI for the end-customer which ends up in great leads for us. THANKS!

EDIllustration

Jul 17, 2025  on Shopify

Many thanks to Dela and the team for their quick and easy help. I added a new theme to my store, and they helped me create the desired functions quickly and easily.

The Health Store Hong Kong

Jul 17, 2025  on Shopify

Works for what we need and the customer service is responsive and helpful. Miles was able to fix our configuration and provide a detailed explanation of what was going on.

agawa

Jul 16, 2025  on Shopify

Miles really helped me solving my problem by providing exceoptional customer service and an actual solution.

Shop Tchotchke

Jul 16, 2025  on Shopify

very helpful even when questions had nothing to do with the notify me app - quick to respond & solve.

Wicklow Hire & Sales

Jul 16, 2025  on Shopify

So far so good, when setting up Notify the app installed on my site easily. Sam from support got in touch straight away to see did I need any help in configuration. Sam helped me customise the look & feel of the pop up and could not be more helpful. Looking forward to seeing it in action once i go live.

Garland Bags

Jul 15, 2025  on Shopify

We have had a great experience with the Notify Me app! Easy to install and excellent customer service. Any issues were resolved in just a quick chat. Thank you to Harry for helping us solve the small problem.

FROZENCLOUD

Jul 15, 2025  on Shopify

This app is extremely easy to deal with and install. I had the pleasure of dealing with Grace who helped me customise the app to the style of my store I highly recommend.

InFaithables

Jul 15, 2025  on Shopify

Stella was FANTASTIC!! She went above and beyond to provide support and took the initiative to go the extra mile. Very grateful for her help. We are running the app on several stores, including my own store, and have found it to be very useful for our customers and tracking interest in re-orders. Thank you!!!

Blinky

Jul 15, 2025  on Shopify

Stella was absolutely amazing at helping me set up my preorder app. She did everything and was so quick - she made the whole process so simple!

Kiyko Home

Jul 15, 2025  on Shopify

very good customer service! Some bugs with emails / layout in different themes but people are quick to try to make fixes when I spot something

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