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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

A1 Swag

Nov 19, 2025  on Shopify

Was a great back in stock notification app now they add all these other things that I wont use and want me to pay 200.00+ a year for an app that I wont use 75% of. They should separate the addon stuff and let us pay for what we want to use. Also they wont let you change to any of the lower advertised prices such as the free or the Kickstart plan they only allow the mid to higher tiers to subscribe to. So I guess there are other apps out there.

Organic Fabric Company™

Nov 19, 2025  on Shopify

I'd been using the free version of this app for sometime and have been happy with it. I decided to upgrade with the black priday promo. Pearl has been helping me and after I upgraded, offered to update colors to make the app cohesive with my shop. I love it! Thank you Pearl!

Narrative Jewelry

Nov 18, 2025  on Shopify

Pearl was so amazing and smart and went above and beyond to help me make my site look great - she even found things I didn't notice and fixed those too! Notify me is amazing!!

Skullvibe

Nov 17, 2025  on Shopify

Dela was extremely helpful in setting up the app for me. Thanks for the great support and functionality

SiVone

Nov 17, 2025  on Shopify

There’s this one person on the team named Dela, and she was such a huge help. I had so many different things I wanted to customize on my form, and she got everything exactly how I wanted. She made the whole process 10x easier. Truly a 10/10 experience.

Buckingood Clothing

Nov 17, 2025  on Shopify

Pearl went above & beyond to help me seamlessly integrate, and match a back in stock button for me. She even went as far to match to font & colours PERFECTLY in literally a matter of minutes. Absolutely recommend.

SEE THE WAY I SEE

Nov 16, 2025  on Shopify

Dela was the absolute best and was sooooo beyond helpful with every request I had. Plus she answered within minutes every time I would reach out, even if it was days apart. 24 hour support is real with Dela! ◡̈

ZONE

Nov 16, 2025  on Shopify

Great app. Love that I can set inventory limits on pre-orders. Mason was super helpful in supporting me through the process.

Museum Of Fine Clothing

Nov 16, 2025  on Shopify

Great support from Mason! He provided fast and clear technical assistance for the website integration. Very satisfied with the help — thank you!"

YEMZI

Nov 15, 2025  on Shopify

5* app, super exited for my customers to experience. Thank you Grace for welcoming me and proactively reaching out to improve my widgets and implement pre-order!

museumofc

Nov 14, 2025  on Shopify

I had the pleasure of working with Pearl from the support team for our museumofc.myshopify.com store, and I couldn’t be happier with the experience. She handled every single request I had — no matter how detailed or complex — with incredible precision, patience, and professionalism. Pearl not only understood exactly what I needed, but also delivered each task perfectly and much faster than I expected. Her communication was clear, her solutions were spot-on, and she consistently went above and beyond to make sure everything looked and worked exactly the way I envisioned. It’s rare to find such a dedicated and genuinely helpful support specialist. Pearl made the entire process effortless and enjoyable, and thanks to her, our store now looks and functions exactly the way we wanted. Highly recommended — thank you, Pearl!

Quiet Golf

Nov 13, 2025  on Shopify

I installed Notify Me! to help streamline our restock notifications, and it has been a great addition to our store. The setup is simple, the features are exactly what we needed, and the app integrates smoothly with our theme without causing issues. What really stood out to me was the support. Nareh has been incredibly helpful throughout the entire process. She answered every question quickly, guided me through customizations, and genuinely cared about making sure everything worked perfectly for our store. It’s rare to get support that is this responsive and thoughtful. If you're looking for an app that handles back-in-stock alerts reliably and comes with amazing customer support, I definitely recommend this one. Thanks again, Nareh, for making the experience so smooth!

Smylen

Nov 13, 2025  on Shopify

the team has been very helpful with my startup, very prompt in responses and friendly. would recommend

Bean Bags R Us

Nov 13, 2025  on Shopify

I’ve been really impressed with the support from Notify Me. Their team responded quickly, understood my issue straight away, and guided me through the solution step by step. What really stood out was how clear and patient they were, even when I had follow-up questions. Everything was resolved faster than I expected, and the app is now working exactly as I need it to. Highly recommend Notify Me – not just for the functionality, but for the excellent customer support behind it.

Motorcycle Mods Online

Nov 12, 2025  on Shopify

After downloading the app, I had a few things I needed editing I got that sorted with some great help. Then there was an issue with activation Buttons, Rick stepped in a sorted it straight away first go brilliant ! Not used to this high level of service.

Kiss My Acid Goodbye

Nov 12, 2025  on Shopify

Just started using the app. I had some issues getting it setup - partially due to my theme confirmation - and Stella from the support team was fantastic! She helped me with multiple setup issues and got it all working perfectly for me!

Cloudberries

Nov 12, 2025  on Shopify

Support is very helpful (especially Nareh) and I was able to get a reasonable offer for the lifetime deal.

CNobre Store Portugal

Nov 11, 2025  on Shopify

Aplicação excelente, qualquer problema basta contactar e a equipa resolve logo e são muito atenciosos. Vale muito a pena o investimento.

Polonia Designs

Nov 11, 2025  on Shopify

Wonderful app! Harry was great to work with and customized the wishlist link to make it look great!! Thanks so much!!

RusticReach

Nov 11, 2025  on Shopify

Just added the app and had lots of questions. The customer support lady was excellent! The best support ever. She provided me more than I needed.

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