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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Kawai Jewellery

Jan 19, 2026  on Shopify

This app is a must in E-commerce. My products are handmade and are often out of stock. With the Notify app, my marketing budget can keep running and leads come back even stronger to purchase what they could not before! 100% Recommended, and support is great too :)

Bush League Sports Inc.

Jan 19, 2026  on Shopify

Nilou was awesome. I'm tired and at the end of my rope trying to do this ecommerce stuff myself. Nilou to the rescue. So great. Thanks so much. 5 stars! I not actually alone. Thank you.

Revealed By Naomi

Jan 17, 2026  on Shopify

Mason was super helpful, professional and great! He answered all of my questions and concerns! He also customized my widget buttons to match my stores aesthetics, which I love so much! Love the experience Notify Me is being to my stores website

WJD Exclusives

Jan 16, 2026  on Shopify

This app charges $500+/month for one job: send notifications. And it can’t even recognize a valid U.S. phone number if it has dashes or +1. I entered ***-***-**** and +* ***-***-**** (both valid), and the app told me my phone number was “not valid” with zero guidance. If you only accept 10 digits, say “Use **********.” Don’t gaslight users with a generic error. For a paid product at this price, basic input validation and clear error messages are the bare minimum. Right now it’s expensive friction.

SpeedLabs

Jan 16, 2026  on Shopify

Easy to use and very impactful. Pearl was incredibly helpful getting us set up and went the extra mile updating the copy to match our brand colors. Ask for Pearl, she's the best!

NalaWillowCo

Jan 16, 2026  on Shopify

Notify! Back in Stock has been brilliant for keeping track of my in-demand and best-selling products, and making sure customers can easily be notified when items are back available. It’s helped me capture sales I’d otherwise miss and gives great insight into what my customers really want. Rick has been especially helpful — super responsive, knowledgeable, and quick to assist whenever I’ve had questions. Highly recommend this app if you want a simple, reliable back-in-stock solution.

AGM Customs

Jan 14, 2026  on Shopify

Pretty solid app. The support which was fully AI automated was surprisingly very very good. I want an AI like this for my own store support box. 10/10 overall. Solved my queries!

Studio Yuvara

Jan 13, 2026  on Shopify

Pearl was super helpful, effective and knowledgeable with the system. My problem was resolved so quickly! Thank you Pearl!

AFTER FIVE

Jan 09, 2026  on Shopify

Pearl was amazing at assisting and giving great recommendations for my store with out even needing to ask. Really appreciate this and it felt great to know that this app cares about their customers :)

B2 Audio USA

Jan 09, 2026  on Shopify

This was a great solution as a replacement to another app we were using for back in stock notifications, initial set up was extremely easy. I reached out to support to help make some changes to the wish list feature on our site and Miles was extremely responsive and fast to make the changes we wanted!

Hair Drip Wear

Jan 08, 2026  on Shopify

Utilizing the Notify Me! platform is so simple! The integration with my Shopify store was a breeze. Plus, the immediate support from Sam has been top tier.

SURFMORE

Jan 07, 2026  on Shopify

Super good experience woth Notify! Fast reply, nice customer service and a well functioning App. I had a really nice service by Mason. Kudos bro.

The Chic Nest

Jan 07, 2026  on Shopify

Melissa was extremely efficient and helpful in getting this app set up for me..she was so patient and nothing was too much trouble. She fixed my issues and got the app looking great. Thank you Melissa

Solinco Sports Australia / New Zealand

Jan 05, 2026  on Shopify

I have been using NotifyMe for a while now and have found it to be complimentary to our customer service. The information and the ease for our customers to be notified of back in stock has proven to be a great sales tool. Pearl from the customer service team, when we were having app issues for an upgrade, has been professional, helpful and extremely prompt. Thank you so much Pearl.

Sweatfully

Jan 05, 2026  on Shopify

NotifyMe is fantastic! I believe all product based websites should have NotifyMe. The customer service is super super super fast and very accommodating. They keep their word too with what they will help you with. If I could give 100 stars, I would! It should not even be a question to have this app. Furthermore, they have additional features such as a wishlist which seamlessly integrates too. Highly recommend!!

Rolling Bones Barbecue

Jan 05, 2026  on Shopify

Stella was very helpful in assisting with my request to change the appearance of the "notify me" button to match the theme of the site. Within 10 minutes of my request, we had things matched perfectly to what I was looking for.

Flan's Glass

Jan 05, 2026  on Shopify

Not very customizable with the free plan, and the free plan also doesn't let you see the email addresses that are signed up. The customer service was very helpful, but I wont be moving forward with using Notify Me.

LULLAIRE

Jan 04, 2026  on Shopify

I am actually shocked at how amazing the customer service is. I got a message from Grace, advising me she noticed the alignment of the alignment was not correct on the website. Showed me in the chat what she could do and just did it. No prompt from me. This is actually a level of customer service I hadn't experienced before. Definitely sold me on this product and I havent even used it yet!

Lavichelle

Jan 02, 2026  on Shopify

The Notify Back in Stock app is exactly what I was looking for regarding enhancing the web experience for my customers. Thanks to Stella, my account representative, my e-commerce store is now outfitted with not only a 'notify me' button on each of my product pages, but also an 'add to wishlist' button with a very nice wishlist heart icon in the header of my site. My site is well organized and optimized for both mobile and desktop experiences. Thanks to Stella and the Notify team for making this integration everything in envisioned and more!

Love, Dustin

Jan 02, 2026  on Shopify

This app is very easy to get set up with a wonderful customer service team (worked with Miles and Pearl) that's willing to jump in, review settings, and make helpful suggestions to customizations so brand consistency is maintained. I'm so excited to use this app for my store! Thank you all!

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