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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Amarra DIY Hub

Jan 01, 2026  on Shopify

We’ve only just started using Notify!, but the app has been very easy to install and use. The standout has been the customer service. Pearl contacted me immediately after installation, flagged formatting issues I hadn’t noticed, and fixed them straight away. She was incredibly helpful, responsive, and resolved every query with ease. I highly recommend Notify! - and Pearl! :)

Profparfums

Jan 01, 2026  on Shopify

I was having trouble adjusting the app and making it look professional on my website, and an agent was able to do it for me in a matter of minutes with me just saying “I wanted it done professionally”. They matched it to my website and it looks great. The app itself works as good as it’s meant to, and good customer service to top it off

Hudson Grace

Dec 30, 2025  on Shopify

Nilou went above and beyond to help me and my company in makign sure this app works for us. Highly recommend this app and the team behind it!

ASX Iluminando tu camino

Dec 30, 2025  on Shopify

Estamos muy contentos. Nos han ayudado mucho en los momentos en los que nos quedamos sin stock. La app es muy fácil de usar y Stella, del equipo de soporte, es espectacular. Dar con personas eficientes es un verdadero placer. Muy recomendable.

Coven & Co

Dec 30, 2025  on Shopify

As soon as I downloaded the app, I had instant, personal help from a lovely lady named Stella. She immediately jumped on and customised widgets to suit my theme and provided such a tailored experience. She went above and beyond, and honestly it's the best service I've received in such a long time. I'm really looking forward to exploring this app's features, especially knowing the level of support that is there to help.

Petit Lit Furniture

Dec 29, 2025  on Shopify

I just installed this app--- working perfectly, easy to use with no additional programing/setup needed. Nilou gave excellent service helping me set everything up the way I like it, and she even offered to allow a feature which is not on my plan, at no additional charge, so I can try it out. Definitely recommend!

TOOSA

Dec 28, 2025  on Shopify

Notify! has been a really useful Shopify App for us to get product pre-orders and keeping track of customer interest when they're out of stock. Special thanks to Mason from customer support team for his quick response and support.

Evermore Books

Dec 28, 2025  on Shopify

Very easy to use and beginner-friendly. I have very little experience with e-commerce and this app made pre-orders easy to set up and manage. I was also reached out to via chat (Grace contacted me) and the customer service was great. Grace checked in on the setup, did some testing, and showed me things about the app that were handy. Was really pleased with the whole experience!

98degreenorth

Dec 26, 2025  on Shopify

I have tried multiple apps , but found this to be best suited for my needs, Integrating whatsap is the way to future , Customer service is excellent , I was contacted by Sam from customercare within minutes of installing and within minutes we were live with app, i really recommend this for all shopify stores ,specifically in India for Whatsap feature

SELENA SELENA

Dec 26, 2025  on Shopify

What an incredible help Pearl was! I felt so taken care of, she walked me through the process to set up my new account and helped me navigate my pre-order settings as a new business! I highly recommend her and so far I feel good about adding this app to my Shopify.

KEMMI Collection

Dec 26, 2025  on Shopify

I just installed the app and so far im happy with it. Pearl was very helpful explaining some features and making sure everything was to my taste. Looking forward to get positive results. Thanks

Mporium De Luxe

Dec 25, 2025  on Shopify

Stella was very responsive and it was even Christmas Day! She managed to solve my issue promptly and even shows a screenshot example prior to finalising. Very useful and efficient service!

Sonorous Love

Dec 23, 2025  on Shopify

I am going to give notify me a try as a newer/small business in hopes to build some momentum. Mason helped me get started. Thank you!

seventytwo72.co

Dec 22, 2025  on Shopify

Mason gave me the best service and solutions super quickly! You guys rock and appreciate your efforts <3

Kensui

Dec 22, 2025  on Shopify

Great app, but I would like to change one thing: being able to place an pre-order in one location and add to the cart in another. That way, it would get 5 stars.

Ziva Naseer

Dec 21, 2025  on Shopify

Review for Notify Me! The Notify Me app has been a great addition to our site, and the recent updates made a meaningful difference for our brand experience. I asked Miles to customize the language on our buttons — changing “Notify Me” to “Join the Ziva Waitlist” and updating the wishlist button to “Add to Favorites.” The changes were implemented smoothly, and the result feels much more aligned with our brand voice and customer journey. Miles was responsive, thoughtful, and genuinely invested in making sure everything worked exactly as we envisioned. Highly recommend — especially if you’re looking for flexibility, customization, and great support.

Greek Superherbs

Dec 19, 2025  on Shopify

TOP TOP TOP! The app itself is exactly what you need and the customer service is top-notch. It works great and is easy to set up and edit. Install now!

Design Eat Repeat

Dec 18, 2025  on Shopify

This app is great & has helped me sell thousands in preorders! The customer support is also great - Nilou helped me today and was very helpful in helping me figure out some settings. Thanks for making such a great app!

Ologo Golf

Dec 15, 2025  on Shopify

Luna answered my question quickly and had me up and going in a mattter of minutes. Great Customer experience. Thanks

FirstGrade

Dec 15, 2025  on Shopify

STAY AWAY.. They trick u into activating different options, and out of nowhere u have to pay a lot of money! We used them for 4 yrs, but now its over, I will recommend EVERYONE, to find another app if u want secure payment, and an app that u can trust..

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