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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

jeneevalabel

Nov 28, 2025  on Shopify

I had an amazing experience with Nareh. I had accidentally selected a yearly plan which end up cost $900CAD. Narah ensured that I received a refund within 24 hours and offered ma a much affordable plan. I've been using this app for over 4 years and very happy with it. Thanks you for an amazing service.

Mona Morena

Nov 28, 2025  on Shopify

The app offers a free plan that perfectly accommodate our needs as a small business. Special thanks to Sam from customer support, who was super kind and helpful!

Studio Seven Designs

Nov 27, 2025  on Shopify

Really good how it allows people to sign up per size, little bit expensive to get access to peoples emails though. Pearl from customer support was very useful though and responsive!

Town Stitch

Nov 26, 2025  on Shopify

The customer service here is fantastic! had a sudden issue and I panicked but Grace completely calmed me down, talked me through my issue, handled it quickly, and was an absolutely pleasure to work with! It’s not too common to come across someone with so much patience. Thankful for all the help!

Shrig Shop

Nov 26, 2025  on Shopify

Rick has been a great help in helping me customize the app in the way I want and is friendly and enthusiastic. Thank you Rick!

OVEV Wellness

Nov 25, 2025  on Shopify

Grace was such a fantastic level of support. From installing the app, through to messaging me from the get go on how to navigate and make the page work effectively. I had one product I wanted for pre -order, and Grace was able to fix the page and guide me through it. This is probably the most hands on customer support i've received through an App uploaded to Shopify.

RoguePandaDesigns

Nov 21, 2025  on Shopify

The app is great, no bugs and speedy and effective support! The only downside is the price, because it's so full-featured. We are switching to a more bare-bones app that better suits our needs (only back-in-stock requests).

The Real Dill®

Nov 20, 2025  on Shopify

Very happy with the experience so far. New to the app but the set up was easy. Ran into one small issue and the support team was super quick to help out. This seems to be a huge improvement over the functionality we had previously.

Dice Dungeons

Nov 19, 2025  on Shopify

Just picked up the app today and very pleased to already be running our first preorder and have the design all set for our store. Support has been fantastic. Miles walked me through some design changes, and help on getting the preorder setting right, when I was having trouble. And went above and beyond making sure everything fit my store theme.

Usuals

Nov 19, 2025  on Shopify

They changed their pricing structure by increasing the price by at least 100% Don´t fall for their scam and choose some other app. The prices shown on this page is also not representing their 100$ basic plan and 500$ for their advanced plan.

Box Basics

Nov 19, 2025  on Shopify

Good app, backend reporting could have been better. They recently increased prices while offering NO ADDITIONAL BENEFIT.

The Grind Athletics

Nov 19, 2025  on Shopify

Been using it for years! Immediate sales occur when I update sold out product on my website. Had an issue late evening on a weekday, used the CHAT section on the APP and was shocked when I had a resolution in 10 minutes from Stella, a live rep agent. Can't beat exceptional customer service! -Tim THE GRIND ATHLETICS

A1 Swag

Nov 19, 2025  on Shopify

Was a great back in stock notification app now they add all these other things that I wont use and want me to pay 200.00+ a year for an app that I wont use 75% of. They should separate the addon stuff and let us pay for what we want to use. Also they wont let you change to any of the lower advertised prices such as the free or the Kickstart plan they only allow the mid to higher tiers to subscribe to. So I guess there are other apps out there.

Organic Fabric Company™

Nov 19, 2025  on Shopify

I'd been using the free version of this app for sometime and have been happy with it. I decided to upgrade with the black priday promo. Pearl has been helping me and after I upgraded, offered to update colors to make the app cohesive with my shop. I love it! Thank you Pearl!

Narrative Jewelry

Nov 18, 2025  on Shopify

Pearl was so amazing and smart and went above and beyond to help me make my site look great - she even found things I didn't notice and fixed those too! Notify me is amazing!!

Skullvibe

Nov 17, 2025  on Shopify

Dela was extremely helpful in setting up the app for me. Thanks for the great support and functionality

SiVone

Nov 17, 2025  on Shopify

There’s this one person on the team named Dela, and she was such a huge help. I had so many different things I wanted to customize on my form, and she got everything exactly how I wanted. She made the whole process 10x easier. Truly a 10/10 experience.

Buckingood Clothing

Nov 17, 2025  on Shopify

Pearl went above & beyond to help me seamlessly integrate, and match a back in stock button for me. She even went as far to match to font & colours PERFECTLY in literally a matter of minutes. Absolutely recommend.

SEE THE WAY I SEE

Nov 16, 2025  on Shopify

Dela was the absolute best and was sooooo beyond helpful with every request I had. Plus she answered within minutes every time I would reach out, even if it was days apart. 24 hour support is real with Dela! ◡̈

ZONE

Nov 16, 2025  on Shopify

Great app. Love that I can set inventory limits on pre-orders. Mason was super helpful in supporting me through the process.

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