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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,535)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Shutt Velo Rapide

Aug 26, 2025  on Shopify

We were using a low cost plan on one of our stores, and after learning the benefits of the App, decided to roll it out on our sister store. Narah was especially helpful, matching specific settings we needed, as well as saving us money overall, and some excellent and prompt set up and assistance.

Your Local Fish Store

Aug 23, 2025  on Shopify

Upfront help from NOTIFY ME team. Grace was gracious and spontaneous in resolving all my issues and answered all my questions with patience and helped me setting up the back in stock button on my store. i would consider her an Alpha for notify me team who went out of the box and helped me with the customization needed. I would thank Grace and notify me team for such quick resolution and experience.

MONKEY FAM

Aug 21, 2025  on Shopify

I installed this app for my website launch, wanting to include pre-order products. Melissa contacted me for setup assistance. She's a wonderful person who walked me through the setup step by step. Congratulations, Melissa. See you soon!

CaftaniaParis

Aug 21, 2025  on Shopify

Great customer service and a great app that I've been using since the beginning. A big thank you to Stella from customer service for her help.

Xtrememac

Aug 21, 2025  on Shopify

Great App so far!! Easy to use and has a free plan to start with. Mason and Miles were very helpful!! Great customer service

Top Shelf Cookies

Aug 21, 2025  on Shopify

When I was setting up, which was super simple, support messaged me to assist, so far everything has been amazing!

Suncoast Marine & Auto Supply

Aug 20, 2025  on Shopify

I love this app! Super easy to use and the customer service is spot on for the Free Version I have at the moment.

Leontina Joyas

Aug 19, 2025  on Shopify

Excelente atención al cliente. Me ayudaron con todas las dudas que tenía y dejaron perfecta mi web.

MiaMae Luxury Candles

Aug 18, 2025  on Shopify

Fantastic customer service from the minute I installed the app. This app will definitely help my website.

Maz's Shop

Aug 15, 2025  on Shopify

So far so good! This app was very easy to install and seems to work as intended. The customer service is top notch as well! Stella popped on the moment I installed it and helped provide some customization options. Looking forward to utilizing this more in the future!

California Grip Socks

Aug 15, 2025  on Shopify

Easy app, highly recommend and good price point. Harry was super helpful with my advanced customization requests. Thank you!

5th Gen Cotton Co

Aug 14, 2025  on Shopify

Tech support with Notify so far has been spot on!! They are super responsive and helpful. Only used the app a few days but very satisfied so far!!

CAN'T BE LABELLED CLO | UK

Aug 14, 2025  on Shopify

Absolutely fantastic experience with the Notify Me app team! The app itself is seamless and easy to use, and the support I received was top-notch. Special thanks to Sam, who was incredibly helpful, responsive, and guided me through everything with patience and professionalism. Highly recommend this team and the app to anyone looking to enhance their store’s functionality!

Velia Sierra Design

Aug 13, 2025  on Shopify

Very user-friendly and easy to integrate in online stores. Customer service is fast and efficient, Grace was very eager to help with the widget customizations we requested.

Arogya Earth

Aug 13, 2025  on Shopify

Fantastic experience! Stella replied almost instantly and was incredibly helpful in sorting everything out. Excellent customer service, highly recommend!

David's Bookshop

Aug 13, 2025  on Shopify

Useful app, great tech support - much quicker responses than expected and got to the bottom of the issues.

dearlydots

Aug 13, 2025  on Shopify

Mason from the Supports-Team helped us immediately and in such a nice way, when we were struggling to see contact points. That was the only ever issue we had so far with this amazing App! Strong recommendations from our side!

Pegia

Aug 12, 2025  on Shopify

Many thanks to Rick. He was extremely helpful and genuinely kind throughout the process. He made everything about the app smooth and enjoyable. Support like this is truly valuable.

UMU® CZ

Aug 12, 2025  on Shopify

Fast setup, nice UX and perfect support. Special thanks to Pearl for helping me set up the final things in CSS to perfectly integrate with our store look

Panterre

Aug 11, 2025  on Shopify

Awesome app support! Almost didn't continue because the button didn't suit the theme, but within a few mins of installing, Nilou (one of the agents), completely custom coded the button to match the theme. Best app support I've experienced.

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