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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Accurascale

Nov 06, 2025  on Shopify

Bait and switch! We deployed at $69.90 per month, and they now want $500 a month for a basic out of stock notification solution! avoid!

GLERC BIKES

Nov 06, 2025  on Shopify

I would like to acknowledge Pearl for her outstanding customer service. She was professional, patient, and efficient throughout the entire process. She clearly explained the solution and ensured that the issue was resolved smoothly. Thank you for your excellent support, Pearl.

DID Electrical

Nov 05, 2025  on Shopify

Nilou was very helpful, she understood and gave us good suggestions to fix the issues, and the app is very good!

Naturiste

Nov 05, 2025  on Shopify

This app is great, probably the best! It is very user friendly and the customer service is A1.. ask for Miles, he's great! They go above and beyond to accommodate any special requests or questions you may have. EVERYONE NEEDS THIS APP!!!

Sabina Musayev USA

Nov 05, 2025  on Shopify

Installed this app today so I don't have much experience of it yet. So far it's looking good. I want to thank Miles though at NotifyMe for the excellent work and patience in helping me adjusting the features to fit our website. So good to receive such quick response and unlimited help from a human team.

Ianna Collection

Nov 05, 2025  on Shopify

I wanted to personally thank Mason for his incredible help with my Shopify store. After I downloaded “Notify Me,” everything got mixed up, and I was so stressed trying to fix it. Mason reached out and fixed everything for me so quickly and efficiently. He was so easy to deal with, very professional, and made the whole process smooth and stress-free. I really appreciate his help — he took all the pressure off and made everything work perfectly again.

Kathryn Shields Art

Nov 05, 2025  on Shopify

After installing Notify, Pearl was helpful to troubleshoot some technical troubles for me. She helped me set up the preorder button to capture information correctly and even customized the button to match my store theme.

Jake's Chili Starter

Nov 04, 2025  on Shopify

Great experience with extra help from Miles going through first time at "Notify me when back in stock". Those of us first-timers appreciate the question and answer chat to get setup up and running. Highly recommended. Thanks!

Tokyo Pen Shop

Nov 04, 2025  on Shopify

This company offered a decent product, but after we were locked in to their system, they raised the prices by hundreds of dollars per month. Unfortunately it is not a simple process to migrate to a new vendor because Shopify imposes an import limit of 1000 records. If you have lots of customers waiting for notifications, you will not be able to migrate. This company was polite, but offered no assistance in dealing with this problem. Notify Me was an expensive, complicated mistake, avoid.

musiciansbuy.com

Nov 04, 2025  on Shopify

Excellent service, patience and guidance. Miles helped us to achieve our goals and much more with further enhancements to our Notify Me platform. Thank you for the great service and quick responsiveness

Forum4 Collections

Nov 04, 2025  on Shopify

Fantastic App. Support team is amazing. Especially Grace, was understanding and helpful with my enquiry. Highly recommend :)

UPTOUCH

Nov 03, 2025  on Shopify

Super easy to use and works perfectly for our store! The setup took only a few minutes, and everything runs smoothly~ Their customer service rep, Pearl, is amazing!! Super fast, friendly, and really helpful. Highly recommend this app to anyone who wants a simple and reliable back-in-stock solution!

Caravan Chai

Nov 03, 2025  on Shopify

I didnt need to use the app in the end for my business but I had some subscription issues and when I reached out to them they were extremely helpful both grace & pearl fixed the issue in no time and made it all seamless. I am sure the app is good for other businesses but wasn't suited for me - but the service was awesome! :)

sabinamusayev

Nov 02, 2025  on Shopify

We've just started to use the app so it might be too early to tell but so far the experience has been really good. We got excellent customer support by Melissa, who was very patient and helpful regarding all our requests for customizing their Low Stock feature to fit our website.

Luxury29

Oct 31, 2025  on Shopify

The workflow works perfectly. I'm just newbie for Shopify. The support team is very supportive and helpful, especially Pearl. She give me the guidance and help me to adjust the appearance to show my boss( as I need her approval before upgrade plan )

Luna Rosa Botanicals Inc.

Oct 31, 2025  on Shopify

This app is exactly what I needed to offer better communication and visuals for my customers! When I first got the app I needed a little help. I used the built in help and got connected RIGHT AWAY. It was so refreshing to speak with an actual human being and get immediate help setting up my widgets. The NICEST lady named Pearl helped me and I don't think I have ever gotten better customer service. She was so kind and helpful. She was able to provide me all the tweaks I needed and more! Very happy I came across this app to help elevate the shopping experience for my customers.

Wools Direct

Oct 31, 2025  on Shopify

Excellent customer service from Grace - She did an amazing job fixing the colours of the widgets and making my site look even better - Very professional and fast service - Thank you Grace for all you help this evening!

We Norwegians NO

Oct 30, 2025  on Shopify

Installed this app for pre-orders. The team was helpful in customising it. Couldn't get everything I wanted but, thank you Rick.. you were super helpful.

BABICLO

Oct 30, 2025  on Shopify

Had a great experience with Nilou today - all my issues had been resolved following some thorough insight into my store, so very grateful, will continue using Notify me!

Craft Club Co

Oct 29, 2025  on Shopify

Currently working on adding Notify into our store for Back In Stock and Wishlish functionalities. Pearl from the support team helped do some custom CSS to bring the wishlish into our mega-menu. Super appreciate of her prompt help!

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