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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,758)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

By Molnia

Dec 03, 2025  on Shopify

Great app to work with!

Studio Seven Designs

Nov 27, 2025  on Shopify

Really good how it allows people to sign up per size, little bit expensive to get access to peoples emails though. Pearl from customer support was very useful though and responsive!

The Female Archetypes

Nov 24, 2025  on Shopify

Customer Service is very quick and efficient.

SAINT CASPAR

Nov 24, 2025  on Shopify

Great Support from Miles!

Cloudberries

Nov 12, 2025  on Shopify

Support is very helpful (especially Nareh) and I was able to get a reasonable offer for the lifetime deal.

Sabina Musayev USA

Nov 05, 2025  on Shopify

Installed this app today so I don't have much experience of it yet. So far it's looking good. I want to thank Miles though at NotifyMe for the excellent work and patience in helping me adjusting the features to fit our website. So good to receive such quick response and unlimited help from a human team.

sabinamusayev

Nov 02, 2025  on Shopify

We've just started to use the app so it might be too early to tell but so far the experience has been really good. We got excellent customer support by Melissa, who was very patient and helpful regarding all our requests for customizing their Low Stock feature to fit our website.

We Norwegians NO

Oct 30, 2025  on Shopify

Installed this app for pre-orders. The team was helpful in customising it. Couldn't get everything I wanted but, thank you Rick.. you were super helpful.

Olivine & Jean

Oct 25, 2025  on Shopify

Grace was very helpful:)

Kicks and Giggles Children's Boutique

Sep 07, 2025  on Shopify

Grace was a great help and very proactive! On my first try with it, the app seems very nice, but not necessarily the most intuitive.

Vestude

Aug 28, 2025  on Shopify

Good expérience, stella is very kind with me and my team, good job!

Crazy Catch UK

Jul 29, 2025  on Shopify

Very helpful support via Stella on the live chat to resolve a set up issue with the app. Friendly, knowledgable team. Look forward to using the app and generating some pre-sales

Kiyko Home

Jul 15, 2025  on Shopify

very good customer service! Some bugs with emails / layout in different themes but people are quick to try to make fixes when I spot something

bambalamlife

May 04, 2025  on Shopify

I was charged for a plan that I had cancelled, Dela was extremely helpful in helping me resolve the issue!

Console Vault

May 01, 2025  on Shopify

Good customer service from Miles & Nareh. Prompt follow up and communication! The App provides overall, good value and functionality. I wish the export report had some things formatted differently, but not a huge deal.

Maanesten DK

May 01, 2025  on Shopify

The app is working as expected. Just received great support from Pearl. Thanks

We Are Sculpture

Apr 30, 2025  on Shopify

This app was very easy to set up, I am on the LITE version to try it out now and as soon as I turned it on it automatically connected me to a live assistant to make sure it is set up properly on the site. Nareh helped very quickly and did a great job communicating with me which settings to change on my end. Nareh also ensured the widget looked how i wanted on display settings, which was great. Holding off on a 5th star until I can see whether these functions will be robust enough but 5 stars for customer service.

ColoradoCool Apparel

Apr 01, 2025  on Shopify

So far so good. Does exactly what I needed it to do. I've used the Lite plan for a couple of years now. It's been great. As far as the other plans -- the price seems high, don't love that they take commission, but support is very helpful. Dela helped me with all my questions when choosing which option to upgrade to. Thanks!

Tête de Mule

Apr 01, 2025  on Shopify

Nice customer service, great help from Pearl

Charla Tedrick

Mar 31, 2025  on Shopify

I've had a great experience so far with this app, as I was trying out a few for the main use of collecting out of stock notification requests and sending out follow up messaging. Nareh has come to my rescue countless times over the first few days trying to get everything linking up correctly. The customer service has been top notch which is the ultimate reason I went with Notify! and not some of the others.

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