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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Shopify

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,898)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

Joie Beauty

Feb 02, 2026  on Shopify

Thank you for the smooth assistance, Nilou! :) Till next time <3

punkt.ch

Feb 02, 2026  on Shopify

Works very well, very nice and productive team

Le Royaume de Lecki

Feb 01, 2026  on Shopify

Merci à Nareh et Nilou pour leur aide à configurer l'application et pour toutes les demandes de personnalisations effectuées. Application très complète ! Je recommande.

URCA

Jan 30, 2026  on Shopify

A really well built app, very easy to set up and use even without advanced technical knowledge. The interface is clean and the setup flow is straightforward, making it ideal for both pre orders and back in stock notifications. The real added value is the support team: always available, quick to respond, and genuinely focused on finding practical solutions. On several occasions they were also extremely kind, enabling some features for free even though they were not included in our original plan. A reliable app with a real human support team behind it. Highly recommended. Roberto

XCEL

Jan 30, 2026  on Shopify

Great customer support/reply time and mannerism.good peoples.

Palais des Thés | פַּלֶה דֶּה תה

Jan 29, 2026  on Shopify

Great onboarding experience !

Femina

Jan 29, 2026  on Shopify

Does a great job! excellent service

arch4

Jan 29, 2026  on Shopify

Just started using this app and it's good so far! There's quite a difference between the lite and starter plan and the starter plan can be somewhat limited but otherwise it's good and very easy installation. Their customer service is also very quick and helpful.

NOORÉ JEWELRY

Jan 29, 2026  on Shopify

Very fast, super responsive, and an amazing app! highly recommended

Monster24

Jan 29, 2026  on Shopify

Mega Service

CardiGo - The Original Emergency Cardigan

Jan 29, 2026  on Shopify

Great customer service - super responsive and solved my problem fast

SILA

Jan 28, 2026  on Shopify

Excellent and simple app. Even on the free plan, you can customise it to match your brand. Pearl from Customer Service was incredibly quick and helpful, she even went beyond what I asked for and suggested additional improvements to better align it with our brand.

Icon Luxe

Jan 28, 2026  on Shopify

Miles from Customer Care was very helpful and attentive. He took the time to understand my concern and provided clear solutions. Great customer service experience.

Bella Doña

Jan 28, 2026  on Shopify

New York Pigment Co.

Jan 28, 2026  on Shopify

Dela was very helpful!

Ossie's Chic Boutique LLC

Jan 28, 2026  on Shopify

As soon as I started using Notify Me, Dela, a talented virtual assistant, popped into the chat to assist me. She began by showing me ways to integrate Notify Me tools into my website with customizations that fit my brand. Free of charge! This has been a great start to my experience with the app. Thanks!

Maison Protéine

Jan 28, 2026  on Shopify

Great support from Dela!

Elvirù - Studio Sartoriale

Jan 28, 2026  on Shopify

top service! thank you so much!

Tower Records

Jan 27, 2026  on Shopify

My enquiry was answered and fixed within minutes. Top service

Gymnamo

Jan 27, 2026  on Shopify

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