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Customer reviews: Notify! Back in Stock|PreOrder

Develop by Notify Me!

The PreOrder ‑ Back in Stock app helps Shopify merchants manage pre-orders and notify customers when products are restocked. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,295)

Overall rating
4.9

What Merchants Think

The feedback for the app "Notify! Back in Stock|PreOrder" is overwhelmingly positive. Merchants frequently laud its user-friendly interface and seamless integration with their Shopify stores. The standout feature, consistently mentioned, is the exceptional customer support, with numerous reviewers praising the support team for their rapid and insightful assistance. Merchants have highlighted the app as a valuable tool for managing stock notifications and pre-orders, enhancing customer engagement, and boosting sales.

Key Strengths

  • Outstanding customer service with quick and effective support.
  • Easy integration with Shopify stores.
  • User-friendly interface and intuitive setup process.
  • Efficient management of notifications and pre-orders.
  • Customizable features that can be easily adapted to different store themes.

Common Concerns

  • Some initial setup challenges, particularly when combined with other apps.
  • Limited customization options for certain features.
  • A few glitches or minor bugs experienced by some users.
  • Concerns about the app's cost, especially when considering an upgrade to a paid plan.
  • Occasional compatibility issues with discount codes in the PreOrder feature.

Final Thoughts

Overall, the "Notify! Back in Stock|PreOrder" app is highly recommended by merchants who have used it. Its ease of use and the ability to significantly enhance sales and customer communication are frequently mentioned benefits. While some setup issues were reported, the robust and accommodating customer service ensures that any problems are swiftly addressed. Its effectiveness, combined with the unparalleled support, makes it an invaluable asset for any Shopify store.

GripDaddy

Jun 12, 2025  on Shopify

I hate to do this even though support was helpful. Within minutes of downloading the app i was flagged as spam so they wouldnt allow me to use the app at all. Then i had to speak with support the whole process took about a half hour to an hour. Then after all that their LITE version only allows the number they advertise as lifetime not monthly. They don't however include the word LIFETIME anywhere on their product page before you download and then wait for a half hour just to find out. Im bummed because the product may be great. But it was an awful starting experience and the false advertising on the LITE version will take me to a competitors product.

The Artists Quarter

Apr 05, 2025  on Shopify

A bit of a rip off. We only send a few notifications, but because we have a high number of 'potential' alerts, we are charged for that. Whilst the notification system is good, I don't require any of the pre order stuff. So, it would be better to have two seperate apps than two rolled in to one.

EasyGusto.fr

Mar 13, 2025  on Shopify

Arbitrary, Discriminatory, and Ideologically Driven Policy I was shocked to see that this app refuses service to stores selling wine, lumping it into the same category as gambling, weapons, and criminal activities. This is not a business decision, it’s an ideological one, as their Terms of Service even ban anything in “sharp conflict with religions.” This raises serious concerns about how much personal beliefs influence their policies. If you sell legal products like wine, be aware that you will be banned, even though many far more questionable products are accepted without issue. A business should be based on logic, not moral policing. I do not recommend this app for anyone looking for fair and consistent service.

KING CAVE

Mar 03, 2025  on Shopify

Ridiculous pricing model. they want to charge 3% transaction fee for pre-orders. Save your money and look elsewhere.

Bosie Knitwear ®

Dec 04, 2024  on Shopify

cant enter maxium preorder units for size variants

Nice Time Gummies

Sep 16, 2024  on Shopify

They do not offer support for stores selling CBD and related products but you most likely will not know that until you install the app, hopefully this will save you some time! Very disappointing.

Adept Cosmetics®

Apr 16, 2024  on Shopify

Doesn't work all the time. I get numerous complaints that they (the customer) never received a text or an email and now the Notify Me button stopped working. I was told by the Notify me app that in order for the app to work properly it needs to be babysat every week and then they need notification that it isn't working. I can accept that if it was a free app, but not for $70 a month.

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