Shopify Online store chat apps 2025

Shopify Inbox

9.3

4,933 Reviews

Connect with shoppers and drive sales with chat Show more

Shopify Inbox is a versatile, free messaging tool designed to enhance customer interaction as they shop online. It facilitates direct communication with customers, with 70% of conversations occurring during active purchases. The app provides real-time insights into customer behavior, such as the products they've viewed, their cart contents, and previous orders, allowing for personalized customer engagement. Merchants can increase order values by recommending products or offering discounts directly through chat. Shopify Inbox also streamlines support with automated replies, FAQ integration, and a personalized chat experience to resolve queries swiftly. The app integrates seamlessly with the Shopify admin, allowing businesses to manage conversations from their online store and the Shop app effectively. Through features like automated greetings and contact capture, it saves time for both the seller and the customer.

Show less

Product recommendations

Seamless workflow integration

Live customer chat

Automated replies

Customer profile insights

Conversation management

Install App

Chatway Live Chat Chatbot FAQ

$15 / Month

9

221 Reviews

Claim Offer

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

Show less

File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

Install App

Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

4 Reviews

Claim Offer

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

Show less

Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

Install App

Chat Recap AI

Claim Offer

Chat Recap AI - Your AI Chat Analysis for Relationship Show more

Chat Recap AI is a cutting-edge tool designed to enhance your understanding of digital conversations. By utilizing advanced AI technologies, this app meticulously analyzes message patterns, response times, and emotional nuances to provide users with a comprehensive overview of their communication styles. Whether you're navigating personal relationships or professional interactions, Chat Recap AI offers valuable insights that can help you improve connections and foster more meaningful dialogues. The platform is intuitive, allowing users to easily track and interpret their conversational habits over time. With Chat Recap AI, you'll gain a deeper awareness of relationship dynamics, empowering you to identify and address potential issues proactively. Embrace the power of AI to transform the way you engage with others, building stronger, more empathetic connections in the digital age.

Show less

Ai conversation analysis

Message pattern insights

Response time evaluation

Emotional content analysis

Try AI Agent

Chat Recap

Claim Offer

Uncover chat insights, transform relationships – Chat Recap AI across all platforms. Show more

Chat Recap is a cutting-edge app designed to unlock the hidden insights within your digital conversations. By analyzing your chat history from popular messaging platforms like WhatsApp, Instagram, Snapchat, Discord, and Telegram, Chat Recap provides a comprehensive overview of your communication styles and relationship dynamics. Discover the emotions that permeate your messages and assess the balance of your interactions. The app evaluates your response times and sentiment patterns, offering deep insights into how your messaging habits impact your connections. With its beautiful visualizations and actionable insights, Chat Recap empowers you to enhance your personal and professional relationships by becoming more mindful of your digital communications.

Show less

Multi-platform support

Visual insights

Chat analysis

Sentiment patterns

Try AI Agent

Chaty Chat Buttons & WhatsApp

$15-$79 / Month

9.2

192 Reviews

Claim Offer

Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

Show less

Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

Install App

Easy Chat Widget ECW

$2.99 / Month

Claim Offer

Chat Widget in your store with no coding, no liquid, one click Show more

Easy Chat Widget (ECW) is an intuitive app designed to seamlessly integrate your preferred chat widget into your store with just a single click, eliminating the need for additional coding. Compatible with popular platforms such as Zendesk, Hubspot, and Tawk.to, ECW requires you to have an existing account with your chosen third-party chat widget provider. The app offers a clean installation process, ensuring that no theme files are altered and it functions effectively across all store themes. By facilitating easy setup and integration, ECW allows you to maintain consistent communication with your customers through your favorite chat services. Effortlessly enhance your store's customer support with Easy Chat Widget, ensuring a smooth and efficient user experience.

Show less

One-click installation

Supports multiple platforms

No coding needed

Install App

Integer Buy Online Pick-up in Store

8.2

1 Reviews

Claim Offer

Seamless online shopping with convenient in-store pickup for BigCommerce. Show more

Integer BOPIS is an innovative app designed to streamline the online shopping experience by integrating a seamless buy online, pick-up in-store (BOPIS) option into your BigCommerce store. This user-friendly app allows customers to schedule convenient pick-up dates and times during checkout, ensuring a hassle-free experience. By incorporating an intuitive store locator powered by Google Maps, it makes finding the nearest pick-up location a breeze. Merchants can effortlessly set up and manage store pick-up orders directly from the BigCommerce Control Panel, offering increased operational efficiency. Integer BOPIS also provides the flexibility to tag and identify specific products available for in-store pick-up. To enhance communication, the app sends timely email and SMS notifications to inform customers about their order status and schedule. Additionally, it accommodates customer needs by allowing changes to the pick-up date, making it a truly adaptable solution for modern retail demands.

Show less

Order management

Product availability

Customer notifications

Store locator

Schedule pickup

Date change support

Try for Free

CC: WhatsApp Chat Button live

$2.99 / Month

Claim Offer

Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.

Show less

Customizable button design

Seamless whatsapp support

Multiple agent management

Automated whatsapp messages

Desktop and mobile support

Install App

Tidio Live Chat & AI Chatbots

(3.5/5)

23 Reviews

Claim Offer

"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.

Show less

Multi-platform support

Ai-powered chatbots

Live chat integration

Try for Free

K: Telegram Chat +AI

$9.99 / Month

Claim Offer

"Enhance customer engagement with instant Telegram chat integration for support." Show more

K: Telegram Chat is an innovative app designed to enhance customer communication by integrating with Telegram, a widely trusted messaging platform. It enables website visitors to instantly connect with your business, making it effortless for them to send inquiries or provide feedback. The app offers a user-friendly chat tool that drives sales and engagement by delivering immediate support via Telegram. It allows users to select specific team members or departments for faster, more efficient responses. The integration offers customization options, such as adjusting colors, welcome messages, and icons to match your website’s branding. By providing prompt support and quick resolutions, K: Telegram Chat helps improve overall customer satisfaction. Manage your conversations seamlessly from any device, ensuring constant, responsive engagement with your audience anytime and anywhere.

Show less

Customizable branding

Instant integration

Responsive support

User-friendly tool

Cross-device management

Prompt support

Install App

ChatMe ‑ What is Chat App

9.1

1 Reviews

Claim Offer

WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.

Show less

Responsive design

Easy installation

Whatsapp chat button

Custom prefilled messages

Install App

Focal Live Chat & Helpdesk

8.2

2 Reviews

Claim Offer

Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

Show less

Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

Install App

Whatsy: WhatsApp Chat & Share

7.7

40 Reviews

Claim Offer

Improve customer service & sales with WhatsApp live chat Show more

Whatsy: WhatsApp Chat & Share is a dynamic app designed to enhance communication between businesses and their customers through the popular platform, WhatsApp. By integrating a WhatsApp chat icon directly on your store front, Whatsy allows seamless, real-time interaction with customers without the need for extensive technical skills. The app's features include WhatsApp Chat, WhatsApp Share, and customizable Auto Welcome Messages, enabling businesses to offer proactive customer support. With the ability to add multiple chat agents, businesses can efficiently manage customer inquiries and boost sales by addressing the concerns of unsure or confused customers. Whatsy empowers businesses to harness the popularity and convenience of WhatsApp for improved customer engagement and support.

Show less

Whatsapp chat

Whatsapp share

Auto welcome message

Multiple chat agents

Proactive messages

Install App

Helloii: Live Chat AI

$25-$55 / Month

2 Reviews

Claim Offer

Easy to setup, Chat GPT powered Sales and Support assistant. Show more

H: AI Customer Support Chatbot, powered by Helloii Chat GPT, is a versatile virtual assistant designed to enhance your customer service operations. This AI-driven chatbot helps your customers discover products tailored to their needs and provides quick and accurate responses to their queries, 24/7. By streamlining support processes and offloading repetitive inquiries, it contributes to a better customer experience while reducing operational costs and the workload for your team. Setting up the chatbot is remarkably straightforward, requiring no coding skills and just five minutes of your time. Beyond answering common questions, it offers intelligent product recommendations drawn from an extensive catalog and can seamlessly redirect complex inquiries to WhatsApp chat for personalized support. Overall, H: AI Customer Support Chatbot serves as an efficient and dependable additional team member.

Show less

Quick setup

Product discovery

24/7 support

Intelligent recommendations

Operational cost reduction

Complex query redirection

Install App

Panda WhatsApp‑ Chat + Support

$2.99 / Month

Claim Offer

Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

Show less

Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

Install App

REVE Chat ‑Live Chat & Chatbot

$15-$50 / Month

Claim Offer

Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.

Show less

Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

Install App

Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

Claim Offer

Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons Show more

Ezy ‑ All in one chat widgets is an innovative app designed to streamline customer communication by integrating multiple channels into a single platform. With Ezy Chat, businesses can engage with customers via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more, all from one convenient interface. The app enhances accessibility with features like phone buttons, Call Now options, and click-to-call widgets, ensuring that customers can easily reach out whenever needed. By providing a versatile live chat button, Ezy Chat helps increase sales conversions, generate leads, and improve client support. It offers customizable chat widgets, allowing businesses to tailor the color, position, icons, and welcome messages to suit their brand. Additionally, Ezy Chat enables seamless sales closures through WhatsApp chat, Facebook Messenger, and phone calls, while ensuring cross-device functionality by displaying chat options on both mobile and desktop.

Show less

Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

Install App

Oscar Chat AI Bots & Live Chat

$1-$45 / Month

Claim Offer

Engage customers with AI chatbot, live chat, pop-ups, and more Show more

Oscar Chat AI Bots & Live Chat is a powerful app designed to enhance your marketing strategies and revolutionize customer support directly from your Shopify website. With its comprehensive single widget, the app integrates an AI chatbot, Live Chat, a popup builder, and an all-in-one messaging button to streamline your site’s performance. This unique combination allows you to manage all customer interactions efficiently in one centralized location, making Oscar Chat a robust and user-friendly helpdesk solution for your team. Installation is a breeze; simply add it to your Shopify store with just a single click. Oscar Chat’s varied feature set, including AI chatbots and a pop-up builder, ensures businesses can offer swift and personalized customer service, ultimately improving customer satisfaction and driving sales growth. Embrace Oscar Chat to seamlessly blend automation and human interaction, thereby elevating your e-commerce operations to new heights.

Show less

Live chat

Ai chatbots

Pop-up builder

All-in-one messaging

Install App

Social Intents Live Chat

6.3

5 Reviews

Claim Offer

"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.

Show less

Omnichannel inbox

Ai chatbots integration

Collaboration tool integration

Try for Free

Shopify Online store chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Shopify Inbox

Chatway Live Chat Chatbot FAQ

Talkvisor AI Chatbot Live Chat

Chat Recap AI

Chat Recap

Chaty Chat Buttons & WhatsApp

Easy Chat Widget ECW

Integer Buy Online Pick-up in Store

CC: WhatsApp Chat Button live

Tidio Live Chat & AI Chatbots

K: Telegram Chat +AI

ChatMe ‑ What is Chat App

Focal Live Chat & Helpdesk

Whatsy: WhatsApp Chat & Share

Helloii: Live Chat AI

Panda WhatsApp‑ Chat + Support

REVE Chat ‑Live Chat & Chatbot

Ezy ‑ All in one chat widgets

Oscar Chat AI Bots & Live Chat

Social Intents Live Chat