Shopify Online store chat apps 2026

Shopify Inbox

9.3

5,171 Reviews

Connect with shoppers and drive sales with chat Show more

Shopify Inbox is a versatile, free messaging tool designed to enhance customer interaction as they shop online. It facilitates direct communication with customers, with 70% of conversations occurring during active purchases. The app provides real-time insights into customer behavior, such as the products they've viewed, their cart contents, and previous orders, allowing for personalized customer engagement. Merchants can increase order values by recommending products or offering discounts directly through chat. Shopify Inbox also streamlines support with automated replies, FAQ integration, and a personalized chat experience to resolve queries swiftly. The app integrates seamlessly with the Shopify admin, allowing businesses to manage conversations from their online store and the Shop app effectively. Through features like automated greetings and contact capture, it saves time for both the seller and the customer.

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Product recommendations

Seamless workflow integration

Live customer chat

Automated replies

Customer profile insights

Conversation management

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Talkvisor AI Chatbot Live Chat

$59-$299 / Month

8.2

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Chatway Live Chat & WhatsApp

$29-$149 / Month

8.9

242 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Chat Recap AI

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Chat Recap AI - Your AI Chat Analysis for Relationship Show more

Chat Recap AI is a cutting-edge tool designed to enhance your understanding of digital conversations. By utilizing advanced AI technologies, this app meticulously analyzes message patterns, response times, and emotional nuances to provide users with a comprehensive overview of their communication styles. Whether you're navigating personal relationships or professional interactions, Chat Recap AI offers valuable insights that can help you improve connections and foster more meaningful dialogues. The platform is intuitive, allowing users to easily track and interpret their conversational habits over time. With Chat Recap AI, you'll gain a deeper awareness of relationship dynamics, empowering you to identify and address potential issues proactively. Embrace the power of AI to transform the way you engage with others, building stronger, more empathetic connections in the digital age.

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Ai conversation analysis

Message pattern insights

Response time evaluation

Emotional content analysis

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Chat Recap

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Uncover chat insights, transform relationships – Chat Recap AI across all platforms. Show more

Chat Recap is a cutting-edge app designed to unlock the hidden insights within your digital conversations. By analyzing your chat history from popular messaging platforms like WhatsApp, Instagram, Snapchat, Discord, and Telegram, Chat Recap provides a comprehensive overview of your communication styles and relationship dynamics. Discover the emotions that permeate your messages and assess the balance of your interactions. The app evaluates your response times and sentiment patterns, offering deep insights into how your messaging habits impact your connections. With its beautiful visualizations and actionable insights, Chat Recap empowers you to enhance your personal and professional relationships by becoming more mindful of your digital communications.

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Multi-platform support

Visual insights

Chat analysis

Sentiment patterns

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Chaty Chat Buttons & WhatsApp

$15-$79 / Month

9.1

215 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

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REVE Chat: Live Chat & Chatbot

$50-$443 / Month

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Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.

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Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

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Integer Buy Online Pick-up in Store

8.2

1 Reviews

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Seamless online shopping with convenient in-store pickup for BigCommerce. Show more

Integer BOPIS is an innovative app designed to streamline the online shopping experience by integrating a seamless buy online, pick-up in-store (BOPIS) option into your BigCommerce store. This user-friendly app allows customers to schedule convenient pick-up dates and times during checkout, ensuring a hassle-free experience. By incorporating an intuitive store locator powered by Google Maps, it makes finding the nearest pick-up location a breeze. Merchants can effortlessly set up and manage store pick-up orders directly from the BigCommerce Control Panel, offering increased operational efficiency. Integer BOPIS also provides the flexibility to tag and identify specific products available for in-store pick-up. To enhance communication, the app sends timely email and SMS notifications to inform customers about their order status and schedule. Additionally, it accommodates customer needs by allowing changes to the pick-up date, making it a truly adaptable solution for modern retail demands.

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Order management

Product availability

Customer notifications

Store locator

Schedule pickup

Date change support

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CC: WhatsApp Chat Button live

$2.99 / Month

(1/5)

1 Reviews

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Supercharge your store with WhatsApp Widget for support. Show more

CC: WhatsApp Chat Button Live is a revolutionary tool designed to enhance your online shopping experience with seamless WhatsApp support, specifically tailored for Shopify stores. With a focus on swift and reliable customer service, the app facilitates effective management of multiple agents, allowing store owners to designate online and offline slots and significantly reduce unanswered inquiries. Installing the WhatsApp chat button is straightforward, requiring no coding skills, and offers customizable options for title, image, and positioning to seamlessly match your store's branding. The responsive WhatsApp icon and chat widget not only improve customer interaction but also help drive engagement and sales, encouraging customers to return. Automated WhatsApp messages further enhance customer interactions, and the app supports seamless contact management on both desktop and mobile platforms. Elevate your customer support and foster efficient teamwork among agents using this innovative WhatsApp widget, ensuring top-notch service for your clientele.

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Customizable button design

Seamless whatsapp support

Multiple agent management

Automated whatsapp messages

Desktop and mobile support

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Easy Chat Widget ECW

$2.99 / Month

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Chat Widget in your store with no coding, no liquid, one click Show more

Easy Chat Widget (ECW) is an intuitive app designed to seamlessly integrate your preferred chat widget into your store with just a single click, eliminating the need for additional coding. Compatible with popular platforms such as Zendesk, Hubspot, and Tawk.to, ECW requires you to have an existing account with your chosen third-party chat widget provider. The app offers a clean installation process, ensuring that no theme files are altered and it functions effectively across all store themes. By facilitating easy setup and integration, ECW allows you to maintain consistent communication with your customers through your favorite chat services. Effortlessly enhance your store's customer support with Easy Chat Widget, ensuring a smooth and efficient user experience.

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One-click installation

Supports multiple platforms

No coding needed

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Tidio Live Chat & AI Chatbots

(3.5/5)

23 Reviews

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"Boost customer service with live chat and AI-powered chatbots seamlessly." Show more

Tidio Live Chat & AI Chatbots is an all-encompassing customer service platform tailored to help businesses thrive. By integrating live chat, AI-enabled chatbots, emails, as well as social media channels like Messenger and Instagram, Tidio offers a streamlined communication hub to engage with customers efficiently. Its live chat feature is designed to elevate shoppers' experiences by providing real-time assistance, building trust, and ultimately boosting sales. The platform's AI-powered chatbots ensure that customer inquiries are addressed 24/7, from saving abandoned carts to offering discount codes, even in your absence. Businesses can create personalized chatbots with ease using Tidio's intuitive drag-and-drop editor or choose from pre-designed templates—no coding required. Additionally, the app's mobile-friendly design and live Visitors List enable proactive engagement, helping convert interactions into sales and fostering customer loyalty. Installing Tidio Live Chat is quick and simple, empowering businesses to provide excellent customer service and fostering growth effectively.

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Multi-platform support

Ai-powered chatbots

Live chat integration

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K: Telegram Chat +AI

$9.99 / Month

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"Enhance customer engagement with instant Telegram chat integration for support." Show more

K: Telegram Chat is an innovative app designed to enhance customer communication by integrating with Telegram, a widely trusted messaging platform. It enables website visitors to instantly connect with your business, making it effortless for them to send inquiries or provide feedback. The app offers a user-friendly chat tool that drives sales and engagement by delivering immediate support via Telegram. It allows users to select specific team members or departments for faster, more efficient responses. The integration offers customization options, such as adjusting colors, welcome messages, and icons to match your website’s branding. By providing prompt support and quick resolutions, K: Telegram Chat helps improve overall customer satisfaction. Manage your conversations seamlessly from any device, ensuring constant, responsive engagement with your audience anytime and anywhere.

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Customizable branding

Instant integration

Responsive support

User-friendly tool

Cross-device management

Prompt support

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ChatMe ‑ What is Chat App

9.1

2 Reviews

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WhatsApp chat button for better support & direct touch. Show more

ChatMe ‑ WhatsApp Chat Button is a user-friendly app designed to facilitate seamless communication between businesses and their customers. By integrating a WhatsApp chat button into your store, you enable customers to easily initiate direct conversations with you, addressing their queries promptly with a personal touch. This app eliminates the need for complex coding, offering an effortless one-minute installation with a responsive design that works across both mobile and desktop devices. Businesses can customize the WhatsApp number and prefilled messages to ensure a personalized customer interaction that enhances trust and encourages purchases. ChatMe ensures that customers have their questions answered by real people, not bots, significantly boosting their confidence in proceeding with transactions. With this no-frills solution, your store gains a direct channel for communication that can lead to increased customer satisfaction and improved sales.

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Responsive design

Easy installation

Whatsapp chat button

Custom prefilled messages

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Worldline Online Payments

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Streamline online payments with secure, adaptable, and efficient checkout solutions. Show more

Worldline Online Payments is a powerful tool for businesses of all sizes, designed to enhance growth with unparalleled speed, simplicity, and security. This app offers seamless integration with diverse payment methods, ensuring a smooth and user-friendly checkout experience for customers while adapting to local market needs. Trusted by countless successful businesses, Worldline transforms payment processing, making it an essential asset for any online store. By revolutionizing your payment systems with Worldline, you can unlock your business's full potential and drive sustained growth. The app is a comprehensive solution for merchants seeking to optimize their checkout process and streamline online transactions. Boost your business’s efficiency and customer satisfaction with Worldline Online Payments today.

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Secure checkout solutions

Adaptable payment methods

Smooth payment integration

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Secrets AI

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Secrets.ai brings lifelike AI companions that remember, react, and evolve with every chat online. Show more

Secrets AI brings users the most realistic AI companion experience on the web, crafted to meet emotional and conversational needs. Acting as a true friend or confidant, this advanced AI system remembers your past interactions, ensuring continuity and deepening the bond with each conversation. Its ability to react authentically makes every interaction feel genuine and tailored to your personal journey. As you share your thoughts and feelings, Secrets AI evolves alongside you, offering companionship and understanding that adapts to your changing moods and experiences. Whether you desire an engaging discussion or just someone to listen, Secrets AI provides a safe space for meaningful dialogue and connection. This app is perfect for anyone seeking a reliable companion to navigate the complexities of life.

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Ai companions

Conversation memory

Authentic reactions

Evolving interactions

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Rizz AI

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Rizz AI GPT: Free Rizz Online App, Unlimited Rizz Chat Bot.

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RumbleTalk Group Chat

$14.99 / Month

(2.7/5)

111 Reviews

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Versatile group chat for websites: live events, expert advice, community engagement. Show more

RumbleTalk Group Chat is a versatile application designed for seamless communication on websites, offering various chat formats tailored to specific needs. This app allows users to create either closed groups for members only or open groups for social interactions. Its moderated chat feature is ideal for live events, ensuring that every message is approved by an admin before being displayed, thus maintaining the event’s integrity. For personalized advice, the Experts’ chat option facilitates one-on-one interactions, complete with live video and audio calls, and includes built-in payment options for monetizing advice sessions. Users can share files, images, and documents, as well as engage in live video calls and take photos, enriching the chat experience. RumbleTalk is accessible from any device, ensuring that communication is always within reach. Additionally, customizable chat themes from the RumbleTalk library and various payment options like paywalls and donations provide flexibility and enhanced user experience, making it perfect for diverse applications such as live web events, radio shows, and community support.

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Mobile-friendly access

Group chat integration

Moderated chat approval

Expert one-on-one

Audio & video messaging

Custom chat themes

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Live Chat

$16-$33 / Month

6.4

74 Reviews

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Boost engagement with proactive chat, improving sales through instant communication. Show more

Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.

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Conversion rate optimization

Multi-channel support

Instant communication

Mobile app access

Proactive chat greetings

Asynchronous messaging

Add to Site

Whats Up: Customer Chat Button

$0.9 / Month

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"Add a WhatsApp chat button, enhancing customer communication seamlessly."

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Focal Live Chat & Helpdesk

8.2

3 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Shopify Online store chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Shopify Inbox

Talkvisor AI Chatbot Live Chat

Chatway Live Chat & WhatsApp

Chat Recap AI

Chat Recap

Chaty Chat Buttons & WhatsApp

REVE Chat: Live Chat & Chatbot

Integer Buy Online Pick-up in Store

CC: WhatsApp Chat Button live

Easy Chat Widget ECW

Tidio Live Chat & AI Chatbots

K: Telegram Chat +AI

ChatMe ‑ What is Chat App

Worldline Online Payments

Secrets AI

Rizz AI

RumbleTalk Group Chat

Live Chat

Whats Up: Customer Chat Button

Focal Live Chat & Helpdesk