Supachat WhatsApp Agents Chat

The most customizable WhatsApp chat app with multiple agents.

Customizable design

Quick setup

Multiple agents

Sticky widget

Sleek & modern

About Supachat WhatsApp Agents Chat

Launched Jul 12, 2024

Built by Maverick Studio

Related Categories

Description

The app integrates a customizable WhatsApp chat button into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop

Multiple Agents: Route chats to the appropriate team members.
Customizable Design: Match the widget to your brand.
Quick Setup: Easily integrate with your online store.
Sticky Widget: Remains visible as users browse.
Sleek & Modern: Enhance your store's aesthetic appeal.

Pros

Multiple Agents: Allows routing chats to appropriate team members for efficient customer support
Customizable Design: Ability to match the widget to your brand identity using custom CSS
Quick Setup: Easy integration with online stores, saving time on implementation
Sticky Widget: The chat button remains visible as users browse, enhancing accessibility
Sleek & Modern: Enhances the store's aesthetic appeal with a modern design
Responsive Design: Ensures optimal performance on both mobile and desktop platforms
Prefilled Messages: Simplifies customer communication by auto-filling initial messages

Cons

Dependency on WhatsApp: Requires customers to use WhatsApp, limiting reach to those who use the platform
CSS Customization Requirement: Requires knowledge of CSS for design customization, potentially challenging for non-tech-savvy users
Potential Privacy Concerns: Sharing personal phone numbers of multiple agents might raise privacy issues
Limited Support Channels: Constrained to WhatsApp chat only, excluding other communication preferences of customers
No Advanced Analytics: Lacks detailed analytics and reporting features for tracking chat performance