Supachat WhatsApp Agents Chat logo

Supachat WhatsApp Agents Chat

Free App

The most customizable WhatsApp chat app with multiple agents.

Customizable design
Quick setup
Multiple agents
Sticky widget
Sleek & modern

About Supachat WhatsApp Agents Chat

Launched Jul 12, 2024

Categories

Built by Maverick Studio

Description

The app integrates a customizable WhatsApp chat button into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop

The app integrates a customizable WhatsApp chat button into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop more
  • Multiple Agents: Route chats to the appropriate team members.
  • Customizable Design: Match the widget to your brand.
  • Quick Setup: Easily integrate with your online store.
  • Sticky Widget: Remains visible as users browse.
  • Sleek & Modern: Enhance your store's aesthetic appeal.

Pros

  • Multiple Agents: Allows routing chats to appropriate team members for efficient customer support
  • Customizable Design: Ability to match the widget to your brand identity using custom CSS
  • Quick Setup: Easy integration with online stores, saving time on implementation
  • Sticky Widget: The chat button remains visible as users browse, enhancing accessibility
  • Sleek & Modern: Enhances the store's aesthetic appeal with a modern design
  • Responsive Design: Ensures optimal performance on both mobile and desktop platforms
  • Prefilled Messages: Simplifies customer communication by auto-filling initial messages

Cons

  • Dependency on WhatsApp: Requires customers to use WhatsApp, limiting reach to those who use the platform
  • CSS Customization Requirement: Requires knowledge of CSS for design customization, potentially challenging for non-tech-savvy users
  • Potential Privacy Concerns: Sharing personal phone numbers of multiple agents might raise privacy issues
  • Limited Support Channels: Constrained to WhatsApp chat only, excluding other communication preferences of customers
  • No Advanced Analytics: Lacks detailed analytics and reporting features for tracking chat performance

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