REVE Chat ‑Live Chat & Chatbot

Develop by REVE Chat

$15-$50

/ Month

14 Days Free Trial

Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat

Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

Instant live chat

Order visibility

Cobrowsing tool

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REVE Chat ‑Live Chat & Chatbot screenshot

About REVE Chat ‑Live Chat & Chatbot

Launched Dec 07, 2020

Built by REVE Chat

Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84, Singapore, 658065, SG

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Introduction Video

Description

It increases customer engagement, increases customer satisfaction, and sales.

Reply to customers instantly with live chat for Shopify to boost your sales and online conversions. Support your customers across every channel using one platform. Cut your customer support issues by half for your Shopify business. Increase conversion rate and reduce cart abandonment rate with chatbot automation.

Customer cart items are tracked.
Orders details and status is visible for specific customers.
Shopify product items can be shared or recommended to customers.

Pros

Instant response to customers via live chat, boosting sales and online conversions
Supports customers across multiple channels using a single platform
Reduces customer support issues by half for Shopify businesses
Increases conversion rates and reduces cart abandonment rates through chatbot automation
Tracks customer cart items, providing better customer insight
Visibility of order details and status for specific customers
Ability to share and recommend Shopify product items to customers
Includes advanced features like Cobrowsing and Video Chat, enhancing customer support interactions

Cons

Depending on the implementation, AI chatbots may require significant customization and tuning to handle complex queries effectively
Some users might find the integration process with Shopify complex or time-consuming
Potential reliance on a stable internet connection for features like video chat
The effectiveness of chatbots can vary, potentially leading to customer dissatisfaction if not properly managed