helps streamline and so much nicer to not manage CS in email and keep within a space where all employees have easy visibility

This app is very helpful on keeping us connected with our customers. It really fast and accurate. I will recommend using this app 1000%

Excelente ferramenta, tenho usado com frequência e tem me ajudado muito, inclusive na credibilidade da minha loja!

No Inbox não foi possível encontrar um modo de edição dos textos existentes onde esta NOME, SOBRE NOME e EMAIL (sem opção de adicionar WhatsApp ou Numero de telefone para cliente deixar registrado no formulário e falta um campo de texto para se deixar registrado o problema do cliente fora as sugestões existente) de forma automática

It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient Robin~ Midnight Magic Lingerie

Sehr guter Dienst. Wir können viele Fragen sofort klären und so den Kaufabschluss fördern. Auch sind Fragen per E-Mail und telefonische Anfragen weniger geworden.

It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.

Me parece muy buena pero en el tema de poder embellecer mi pagina como tal e luchado y no esta tan entendible

Molto utile per chi vende online e deve fornire supporto alla vendita prima che gli utenti finalizzino gli acquisti online

It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.

It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers. Besides that, it is a good product.

Ich finde diese Art der Kommunikation praktisch. Ich hoffe die Kunden auch. Lg Herbert vom ZirbenLüfter® Team

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

Shopify Inbox has helped us to fine tune and streamline our customer service process. The ability to get back to customers on our time frame is a game changer and has helped us to improve our customer service and customer engagement tremendously! Now no question goes unanswered and minimal leads are lost.

Shopify has been a critical part of me opening and running my online business. Thank you and please keep up the great work.

It's great and native to Shopify (obviously). Only request would be more customisation options (custom fonts / CSS etc)

Je recommande cette application, elles est très pratiques mais seul inconvénient il y a trop de personnes qui proposent des services payants dessus. Il faut juste les considérer comme spams .

Me facilito el contacto con todos mis clientes y la resolcuion de dudas en tiempo real. Gran aplicacion la recomiendo apmpliamentte

I am just starting out so it is too soon to make a complete determination. I am excited with my present experience

Muy buena, me permite tener una cercania con el cliente y genera mas confianza al momento de la recompra o primera compra