Ich finde diese Art der Kommunikation praktisch. Ich hoffe die Kunden auch. Lg Herbert vom ZirbenLüfter® Team

Very useful as we can chat directly with customers. Better to use with the computer but its ok on a mobile

Shopify Inbox has helped us to fine tune and streamline our customer service process. The ability to get back to customers on our time frame is a game changer and has helped us to improve our customer service and customer engagement tremendously! Now no question goes unanswered and minimal leads are lost.

Shopify has been a critical part of me opening and running my online business. Thank you and please keep up the great work.

It's great and native to Shopify (obviously). Only request would be more customisation options (custom fonts / CSS etc)

Je recommande cette application, elles est très pratiques mais seul inconvénient il y a trop de personnes qui proposent des services payants dessus. Il faut juste les considérer comme spams .

Me facilito el contacto con todos mis clientes y la resolcuion de dudas en tiempo real. Gran aplicacion la recomiendo apmpliamentte

I am just starting out so it is too soon to make a complete determination. I am excited with my present experience

Muy buena, me permite tener una cercania con el cliente y genera mas confianza al momento de la recompra o primera compra

大体上使用体验还不错，不过建议多一个撤回信息和引用回复某条信息的功能

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff

love the chat box. gives you chance to talk with the customer, whilst seeing what has already been said

I've had zero issues so far!! Shopify Inbox integrates smoothly with my Beyond theme and makes it so much easier to communicate with customers.

very easy and convenient to use! I am not a computer genius, I am a self taught Gen Xer. You can answer messages on your shop dashboard or link your store to the shopify inbox app and answer on your phone anytime anywhere.

It works. It's nice to have the mobile app too so I can respond to customers during precious family time, like Christmas morning. lol. Seriously though, I do like getting back to customers in a timely manner so I don't lose the sale, and Inbox works seamlessly.

Its been really easy to install and use. Helping customers quickly to decide to make a sale. Has been a seamless experience unlike other apps.

Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place. The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support. The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased. Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating! Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!

It's very useful and gives customers a way to contact us without going through piles of emails. It also identifies spam and enables you to block senders you don't want to be in communication with. Recommended.

its ok but sometimes i can't access messages from my customers. I get the notification on my phone. When I go to the inbox the messages do not appear. I have tried refreshing my browser and everything. Please help.