Great tool to communicate with prospective customers. Easily available to chat and assist customers with their enquiries.

This app has been very helpful for the customers wanting to reach out directly through chat vs an email or phone call. I've been using it for a few years now and I would recommend it.

https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg 页面很友好，如果能显示对方国家的语言就更好了？ 机器人的自动回复会根据不同语言自动发送么？

It has worked very well. Honestly made the customer service job so much easier for me! The only thing I wish it offered is a way to link the chat to help direct customers to it.

Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.

We use Shopify inbox daily. We love it and it has helped us grow as a company and connect with our customers.

お客様の環境によっては、変換の操作が送信になってしまって使いづらいようです。 ただ、カートの中身や過去の注文状況などを同じ画面で見られるので、特別なクーポンを用意して案内したりなどができ、お問い合わせから購入につながりやすい印象です。

The Inbox app is an easy way to connect with customers and streamline communication. Its user-friendly interface makes managing customer interactions effortless. Highly recommended for businesses looking to improve customer service and engagement.

I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.

Customers can get in touch with us quickly letting us resolve issues promptly. We can also give them discounts because of problems or show products that may be a good substitute if they are dissatisfied with a purchase.

je recommande cette application, parce que les messages sont rapides et securises. Mais jaurais voulu l option de pouvoir traduire les messages en d autres langues

Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.

I'm very pleased with the Shopify Inbox Chat, I've tried others and not liked how they work. The integration with the website & customer info is seamless. I've seen it improve customer communication and help complete sales.

Excelente plataforma para conectar con leads o personas interesadas en comprar. Rapido y con notificaciones. Las repuestas se valoran demasiado, mas aun que puedes adjuntar productos de forma muy facil. Me encanta

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

Amazing store and friendly service, I did not trust before but went ahead anyway and placed my order, to my surprise, it was delivered just as I have ordered it. Consider me a regular shopper from your store.

yes its good but most of the time its create problem in mobile app. there always a 404 error come. otherwise a good app to remain in contact with customers.

It is a good tool to stay in contact with customers in a faster and more dynamic way then through emails.

Es ist sehr schön, schnell und auf derselben Seite wie der Kunde zu antworten. Der Nachteil ist jedoch, dass auch von App-Mitgliedern geantwortet werden können sollte.