I wish customers could upload images to resolve issues, then all my communication would be through the app.

while they are still in the process.This is all we needed and it works great for our seasonal business.

Shopify Inbox is a great way to assist customers , however the app for the mobile device does not send the push notifications for instant reply to the customers and the only reason it gets a four star

não aparece no tema craft. um tema nativo da shopify. ja desinstalei e voltei a instalar e continua a nao aparecer.

Stabil, basit ve hızlı. Extra 3. parti araçlar kullanmak yerine shopify 'ın kendi uygulamasını kullanmak hem pagespeed hem de stabilite için gayet ideal.

L'abbiamo installata da qualche tempo ma solamente ora i clienti iniziano ad usarla. È di semplice utilizzo, funzionale e decisamente utile. Assolutamente da consigliare.

Shopify inbox is amazing way to connect with my customers and its so easy, its like having a assistant on hand. Thankh you from the staff at Bolden Boutique!!

Love how you can see what the customer has in their cart. So helpful and how long they have been our customer for. This is very good.

I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!

Highly recommend this app. Very easy to use, and easy to set up automated replies. We get far more enquiries through our website using this app than our previous chat. I like that I can have the app on multiple devices so customers never get missed.

It's good but I wish if I could chat with all platforms like before. Your the only robot here and its an amazing way to provide customer service.

Really quick and easy way for customers to make contact and for you to provide a response. A notification pings on my phone as soon as I have a message. Helps build your customers confidence if they can make contact easily.

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. Good

Muy útil, genera mayor interacción, facilita el proceso de comunicación para la conversión de las ventas

スマホ画面で見た時に、アイコンが大き過ぎて主張が強すぎる。アイコンによってすぐにチャットを意識するのは、望んでいる事ではないが、お客様には気軽に質問して頂けて、購入の検討をするのに繋がっていると思う。

The AI function is perfect. We hope there is more data report for it. About the incoming conversions,the respond speed or something.

Too easy to use. Customers use it and love it. Makes this one man operation nearly available all the time, even when I'm not sitting at my computer or at the office.

J'aurais souhaité que les clients ne soient pas obligés de mettre une adresse mail pour envoyer le chat, mais je comprends que c'est nécessaire

I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.

me encanta esta opción para que mis clientes puedan dejar sus consultas o comentarios de una manera más personalizada.