Nos gusta bastante, se trabaja cómodo solo que sería mucho mejor poder enviar archivos adjuntos, no sé porqué nosotros no podemos hacerlo.

I'm very pleased with the Shopify Inbox Chat, I've tried others and not liked how they work. The integration with the website & customer info is seamless. I've seen it improve customer communication and help complete sales.

Excelente plataforma para conectar con leads o personas interesadas en comprar. Rapido y con notificaciones. Las repuestas se valoran demasiado, mas aun que puedes adjuntar productos de forma muy facil. Me encanta

Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!

https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-e7a6ef633153121611ef398a50df71b752619c3a3bb5299eca5a7d071c82a6a9.svg

Amazing store and friendly service, I did not trust before but went ahead anyway and placed my order, to my surprise, it was delivered just as I have ordered it. Consider me a regular shopper from your store.

yes its good but most of the time its create problem in mobile app. there always a 404 error come. otherwise a good app to remain in contact with customers.

It is a good tool to stay in contact with customers in a faster and more dynamic way then through emails.

Es ist sehr schön, schnell und auf derselben Seite wie der Kunde zu antworten. Der Nachteil ist jedoch, dass auch von App-Mitgliedern geantwortet werden können sollte.

helps streamline and so much nicer to not manage CS in email and keep within a space where all employees have easy visibility

This app is very helpful on keeping us connected with our customers. It really fast and accurate. I will recommend using this app 1000%

Excelente ferramenta, tenho usado com frequência e tem me ajudado muito, inclusive na credibilidade da minha loja!

No Inbox não foi possível encontrar um modo de edição dos textos existentes onde esta NOME, SOBRE NOME e EMAIL (sem opção de adicionar WhatsApp ou Numero de telefone para cliente deixar registrado no formulário e falta um campo de texto para se deixar registrado o problema do cliente fora as sugestões existente) de forma automática

It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient Robin~ Midnight Magic Lingerie

Sehr guter Dienst. Wir können viele Fragen sofort klären und so den Kaufabschluss fördern. Auch sind Fragen per E-Mail und telefonische Anfragen weniger geworden.

It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.

Me parece muy buena pero en el tema de poder embellecer mi pagina como tal e luchado y no esta tan entendible

Molto utile per chi vende online e deve fornire supporto alla vendita prima che gli utenti finalizzino gli acquisti online

It works great for actual customers, but there is a lot of spam. Many companies that offer Shopify customization services reach out through the chat pretending to be legitimate customers.

It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers. Besides that, it is a good product.