I want to express my heartfelt thanks to Sophia from the "Omega Facebook Pixel" application team for her exceptional assistance and kindness. Even over the weekend, Sophia went above and beyond to help me resolve an issue. Her dedication and expertise made a significant difference, ensuring everything ran smoothly. I'm truly grateful for her outstanding support and highly recommend Sophia and the Omega team for their excellent customer service!

Using the app seems a bit complicated and advanced at first. However, the support helps you very friendly and quickly and gives you good instructions. The APP shows you a very good overview and is very practical. Clear recommendation!

April provided excellent assistance and was incredibly helpful. She addressed all my questions promptly and efficiently, making the experience smooth and pleasant.

Amazing customer service i have ever experienced in my life. Hana really helped me through the proces of everything that needed to be done for my fb pixels. I would recommend everyone to download this app. It will become very handy when you'll open up a shopify store.

very nice help from sophia a lot of patience and helped me through all the steps no question was too much. she has guided me well and if I did not understand it she found another way to explain it. very satisfied

Tracy in customer support was SO incredibly helpful! She was very attentive and knowledgeable, quick to respond and provide updates when I had an issue. She was happy to walk me through the troubleshooting process step-by-step to make sure I had the right information in the right places. Would definitely recommend!!

This app works really well, tracking every single event on the site. I really like it because it's very easy to install and works great. Additionally, it explains every step very clearly, leaving nothing to chance like other tracking apps do. The real gem is the API, which is the first time I've seen it work well on my store. I don't miss a single event. A heartfelt thanks to the support team, who are ready to respond to any problem, know what they're talking about, and help in any situation.

Perfect Customer service. They helped me a lot to set my shop, from Sophia, Joy and Hana. very Happy with them <3

The communication was very smooth. The lady was very patient and helped me solve the problem. The service was great. Thumbs up.

App hỗ trợ khách hàng rất tốt. Khách hàng thắc mắc ở đâu, không hiểu ở đâu thì các bạn support gọi meeting luôn. Khi nào khách hàng hiểu thì mới an tâm. Check rất kĩ càng từ A-Z, recomment cho cả web cải thiện tốc độ nhằm tăng tỷ lệ khách hàng đến với web. Phải nói rằng mình chưa từng thấy bên nào support nhiệt tình đến vậy ạ. Sẽ ủng hộ app và luôn gắn bó với app khi còn sử dụng nền tảng shopify để làm web ạ. Cảm ơn app và đặc biệt bạn Tracy đã hỗ trợ nhiệt tình và giải đáp mọi thắc mắc của mình về App ạ <3

I got problems with my facebook Pixel but Neil assisted me very good. Just new to this app but I will let you know better in the future. For the moment assistance is super helpful!

The app is great! The customer service was so helpful, he/she helped me solve all the problems patiently, thank you so much.

I had the pleasure of being helped by Hana. She turned out to be really kind and knowledgeable, and was able to help me find some problems that I didn't think I had with the pixel setup. She solved everything promptly, and was very nice in even recommending some best practices to increase tracking performance. Wonderful and very positive experience.

Support online communication, assistance is very timely, which is very important when there is a problem with Facebook!

Niel demonstrated exceptional assistance in customer service by efficiently resolving all my concerns and uncovering additional issues within my online store. Tracy expertly assisted me in setting up configurations and ensuring seamless operation across my website.

This app is always been a great app for Meta platform. We faced an issue with additional script on checkout page. Mina helped us a lot to solve our concern. Thank you mina, Thanks Omega team

I can highly recommend tyler from live chat. he has helped me with everything and more. he deserves 10 stars. I am so grateful for his great help

I recommend this app for everyone who uses Facebook to advertise their products. I had a problem with tracking and some other things. Hana from customer support helped me very good and the problems were fixed very good.

Joy helped me out alot. She is very knowledgeable when it comes to setting up pixels and sharing them across accounts. Even helps out with the small nuances of trying to set up your account the proper way. Definitely recommend her!

Niel has helped me a lot, I had problems with the representation of my carts, and he solved it for me. He has given me all kinds of information and has even done actions that I did not know how to do.