I was helped very quickly and well. The customer service is top notch and the app is easy to use. Definitely recommended!

I installed the Omega Facebook Pixel app on my store and paid $250, expecting a reliable service. Instead, I got zero support! When I reached out for help, they told me to wait 8 days because of holiday or something—which is absolutely ridiculous for a paid app at this price. This level of service is completely unacceptable. If you're running a serious business and need timely support, They take your money and leave you hanging with no real assistance. I'll be reporting this to Shopify because this is not how a professional app should operate. Very disappointing!

i would love to send my regards to Samuel for supporting me by checking if i have satup omega pixel correctly, and he double checked everything he was quick in his support

Extremely disappointed with Omega's customer service. They repeatedly assured me that their app would bypass Meta's restrictions for events like Add to Cart and Purchase, especially for websites in the wellness niche. After paying and setting up their app according to their instructions, I realized that nothing is properly tracked in Facebook's Event Manager, even when testing events. Their support team wasted a lot of my time with inaccurate explanations and false promises. It's clear that they are only focused on selling their app

Thank you for support, very fast support and help when needed, solved my problem immediatelly :) Thank you Hana

MOLTO COMPLICATA, NON RICONOSCE IL CATALOGO E IL PREZZO E' TROPPO ALTO, POCHI GIORNI PER POTERLO PROVARE, CI SONO TANTE APP MOLTO PIU' PERFORMANTI E AL GIUSTO PREZZO

Everything works as it should - helped me a lot with setting up my pixel, also customer service is responding very fast and is very informative

Customer service is on point and very quick to solve issues. for the price it is definitely worth it.

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify. Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.

İlk yüklediğimiz andan itibaren inanamadık. Omega yı bulana kadar denediğimiz bütün uyulamalarda sorunlarımız çözülmedi ve bir türlü yardım alamadık. Ama Omega yı kullanmaya başladığımızdan itibaren bütün sorunlarımız çözüldü. Kullanıcıya her anlamda çok değer verdikleri belli oluyor. Yardım bölümünde ki herkes hem çok hızlı, hemde bütün endişelerinizi sabırla dinleyip çözümlerini sunuyorlar.

The program performance is very good, the service is also very good, everything is very good, highly recommended

Anna helped me everything, so quick response and effective answer, removed my previous fb pixel because it is moving to another place and with the app, I can't install that app so this is a good replacement.

The application is simply very intuitive, and the pixel installation and server-side tracking are child-proof. Congratulations! Great customer support as well, always helpful. Thanks to Cam for the constant support :D

I am tremendously satisfied with the help I obtained while installing the Pixel from the help desk. The speed of the answers combined with the knowledge made it possible for me to install the Pixel correctly in a very short time. The installation was also checked and everything was fine before the call was closed. Nothing but praise for the way they work.

Joyce was very patient and helped me install and troubleshoot the problem smoothly. Now I can track FB advertising data more accurately. It is worth paying for it.

This is a very useful plug-in. The customer service staff is very professional and patiently helped me solve the problem, increasing the directory matching rate from 20% to 99%. Thank you

They even helped me to remove my old pixel hidden in the theme files. Im not an IT guy, but with them it is so easy to install pixel.

Omega Pixel is amazing! Huge thanks to Ben for his guidance and support throughout the process. Highly recommended!

Honestly the best app out there if you want affordable good tracking using capi and pixel. very easy to set up. support is amazing Niel did an amazing job and spent nearly an hour helping me with everything. this is my second website I'm using this app with.

Great app and needed assistance and the customer service was right on it. Tracy was a great help and I can definitely say this app is worth it.