This is the best app and total game changer! the support is fast and professional. Tracy helped me with her knowledge to fix a few issues. Highly recommend it and it is a must have app for all shopify stores.

Omega was easy to install and is at a great price point. I used the online chat to ask some questions and Joy went above and beyond to help me. She double checked the set up and found a configuration issue. We were immediately able to solve this on the spot with one of their developers. Such amazing customer service! It is early days but we are feeling confident that Omega is going to help maximise our meta ads budget.

Great app, fantastic customer support! Louis spent more than 30 minutes with me to walk me through the app since I'm a newbie! I highly recommend it!

This app has been a huge disappointment. I paid $250 expecting a professional and reliable service, but instead, it’s been one issue after another. This is the fourth or fifth problem I’ve encountered, and for over two weeks now, I’ve been dealing with an issue that their team has been completely unable to resolve. Rather than finding a solution, they’ve only added to the problems, which highlights a serious lack of expertise. The support team seems overwhelmed by even basic issues, and the overall level of professionalism is far below what you’d expect from a paid service. It’s frustrating to invest both time and money into an app that consistently underdelivers and struggles with fundamental tasks. I’m sharing this review to give others a clear picture of my experience. If you’re looking for a smooth, hassle-free solution, I’d strongly recommend looking elsewhere.

always get fast respond and help from the support, the tracking is accurate most of the time but not 100% but that's better than not having Omega at all. So overall worth it!

Les statistiques de suivi qu'offre Pixel Oméga sont de qualité et permettent d'adapter mes campagnes et suivi de mon shop. De plus leurs services client est formidable, ils ont débloquer une situation pour laquelle je n'avais pas trouvé la solution, un service vraiment recommandable. Merci à vous pour votre job

easy to use and the support team are very helpful, after i have been confused with a problem in my pixel for 1 day i found that app and they fixed my problem in minutes !!

I have been with this app for a week, i installed custom pixels, there's an error and it doesn't work, I've been getting the same "will check with the dev team" meantime niche pixel isn't working. this is NOT ok!

I was helped very quickly and well. The customer service is top notch and the app is easy to use. Definitely recommended!

I installed the Omega Facebook Pixel app on my store and paid $250, expecting a reliable service. Instead, I got zero support! When I reached out for help, they told me to wait 8 days because of holiday or something—which is absolutely ridiculous for a paid app at this price. This level of service is completely unacceptable. If you're running a serious business and need timely support, They take your money and leave you hanging with no real assistance. I'll be reporting this to Shopify because this is not how a professional app should operate. Very disappointing!