Taranker.Com Logo
Omega Facebook Pixel Meta Feed logo

Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Omega

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (951)

Overall rating
4.9

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

Ink Up

Jul 13, 2025  on Shopify

Finally, an app that doesn’t charge €300/month – totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money? I installed this app and literally had a sale the next morning – and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopify’s native Facebook app). Support helped me sort it out quickly. I’ll test it for the next 3 days (love the free trial!) – and if it really tracks everything correctly, I’ll absolutely grab the one-time lifetime offer. Pure gold!

MoringaProducts

Jul 09, 2025  on Shopify

Great support and very easy to work with. The app seems to have installed my pixel flawlessly and I am looking forward to seeing what data I can now get.

MEDIA AGENCY

Jul 08, 2025  on Shopify

Highly recommend – excellent support! I highly recommend the Omega Facebook Pixel app. Their support team was incredibly helpful — they guided me through the setup process and made sure everything was configured correctly. Thanks to their assistance, the pixel is now working perfectly. Great service and a smooth experience overall!

Austera

Jul 08, 2025  on Shopify

Vincent was extremely helpful and fast. I had issues with tracking events like Add to Cart and Checkout, and he guided me step by step. The app is simple, clean, and powerful once properly set up. Highly recommended if you want accurate Meta Pixel tracking in Shopify.

Purleon

Jul 07, 2025  on Shopify

I had a serious data tracking problem in my store. Through a detailed explanation of the problem and a short discussion, the development team was able to solve the problem and be operational in a few days.

celina-london

Jun 30, 2025  on Shopify

Love the app, customer service is amazing, Tracy helped me fix my conversion api. She went over and behind of looking into my site to make sure everything is working. Thank you again Tracy best!!!

CogniCup

Jun 29, 2025  on Shopify

I use it on 3 sites, so that tells you what you need to know. Most importantly is the support they offer. Superfast, quick and efficient.

Mstore016

Jun 28, 2025  on Shopify

Ho trovato questa app davvero intuitiva e performante. L'integrazione con Facebook Pixel e CAPI è stata veloce e senza intoppi, il che ha reso l'intero processo molto semplice. La configurazione degli eventi è davvero flessibile, permettendo una personalizzazione ottimale. Inoltre, il supporto clienti è stato eccezionale: veloci nel rispondere e molto competenti nel risolvere ogni dubbio tecnico.

Renewedline

Jun 24, 2025  on Shopify

The customer representative is very responsive, addressing your needs promptly and resolving any issues quickly. I definitely recommend their service!

BIOTECH LABS

Jun 19, 2025  on Shopify

Just started using this app - so far, the customer service has been awesome! Joyce has helped me make sure that my events are set up properly and she has been responding in a timely matter.

HIDAUS.STORE

Jun 19, 2025  on Shopify

Omega Pixel is one of the best tools I've used for tracking Facebook ad performance on Shopify. It's incredibly easy to set up, even for beginners. The events are tracked accurately, including custom conversions, ATC, IC, and Purchase — which helps me optimize my campaigns effectively.

lumanova

Jun 17, 2025  on Shopify

the first connection whit omega, lina the service is great fast and friendly so i recoment omega for it,s kindness en fast replay and fast connections

Julio London

Jun 16, 2025  on Shopify

This is by far the best app I’ve used for tracking Facebook Pixel events. Every single event is captured flawlessly—nothing gets lost or missed. On top of that, the support team is incredibly responsive and helpful. They guided me through the setup quickly, and I had the pixel fully configured and working within minutes. Outstanding experience from start to finish.

Danceddiction

Jun 16, 2025  on Shopify

My initial impression has been really good, especially around the customer service. I contacted Omega because I wanted to track newsletter subscribers and they went above and beyond to make it happen quickly!

TimoHealth

Jun 13, 2025  on Shopify

I've tried several Facebook pixel tracking apps on Shopify, and Omega stands out as one of the most reliable and user-friendly tools available. Pros: Easy to install and set up – no coding required. The interface is straightforward, and it starts working almost immediately. Supports multiple pixels – ideal if you're running ads from different ad accounts or working with partners and agencies. Accurate tracking with Conversions API (CAPI) – significantly improves event tracking, especially post-iOS 14. I noticed better data accuracy and improved optimization on my Facebook Ads. Responsive customer support – the Omega team is quick to respond via live chat and very helpful, even on weekends. Pixel backup feature – ensures you don’t lose data in case one pixel fails or gets disconnected. Cons: The free plan is limited, and you'll need to upgrade to a paid plan to access all features. That said, the value it delivers justifies the cost for serious advertisers. Doesn't track advanced events like video views natively, but this isn't critical for most conversion-focused campaigns. Final Verdict: Omega Multi Facebook Pixels is a must-have for anyone running Facebook Ads on Shopify. It helps ensure accurate tracking, better campaign optimization, and peace of mind. Highly recommended for dropshippers, marketers, and agencies alike.

emEnola

Jun 12, 2025  on Shopify

I did not know how to use the app well and asked for support and Niel answered all my questions patiently and quickly. Niel's fast responses made it easier for me to check the data quickly as I was in a bit of a rush as well. Thank you Niel. Totally recommend!

Fittingifts

Jun 10, 2025  on Shopify

The best app for tracking Facebook Pixel. The support team is fast and enthusiastic. Highly recommended.

AakarTaro

Jun 09, 2025  on Shopify

We've been using the Omega Pixel app for our brand AakarTaro, and the experience has been excellent. Their team is incredibly prompt — every query or issue we've faced has been resolved quickly and efficiently. The support is not only fast but also very clear and helpful, which makes a huge difference when you're managing a live store. Highly recommend them for anyone looking for a reliable, responsive app partner. — Rishi Purohit Co-Founder, AakarTaro

SILUEEN

Jun 04, 2025  on Shopify

Muy Buena app y atencion al cliente espectacular, toda la tarde intentando arreglar un problema en el tracking de los atc y me lo han arreglado en 20 min

Shaperin

Jun 03, 2025  on Shopify

Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The ​​lifetime access​​ is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.

Scroll to Top