Just downloaded the app, the setup is very simple and the support is amazing from Samuel. Would recommend to give it a try.

Vincent from Omega’s customer support was extremely helpful and knowledgeable. He resolved my issue quickly and made the whole process easy. Highly recommended!

Slow support, slow update feature, fix a bug for several months is not finished. Every time I need to update the catalog, it is full of errors and I have to send a support message. Update errors also do not notify users

I highly recommend this program. They are quick to help you resolve issues when you encounter problems, and it's definitely worth recommending.

Mi hanno seguito passo per passo e risolto un problema che non sapevo come fare in pochissimi minuti, consigliata! spero di trovarmi bene ovviamente anche per il futuro

The pixel capture is very accurate, and the customer service is very patient in answering questions. Highly recommended.

Thanks to Joyce for checking my website when I was about to give up and fixing any problems she found immediately.

Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10

Tracy help me a lot when i need to create a custom event tracking. This app save a lot of time. Previously, i used GTM and server-tagging manually. It take a lot of time to back and forth with the technical person to install and debugged.

The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products! Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.

Finally, an app that doesn’t charge €300/month – totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money? I installed this app and literally had a sale the next morning – and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopify’s native Facebook app). Support helped me sort it out quickly. I’ll test it for the next 3 days (love the free trial!) – and if it really tracks everything correctly, I’ll absolutely grab the one-time lifetime offer. Pure gold!

Great support and very easy to work with. The app seems to have installed my pixel flawlessly and I am looking forward to seeing what data I can now get.

Highly recommend – excellent support! I highly recommend the Omega Facebook Pixel app. Their support team was incredibly helpful — they guided me through the setup process and made sure everything was configured correctly. Thanks to their assistance, the pixel is now working perfectly. Great service and a smooth experience overall!

Vincent was extremely helpful and fast. I had issues with tracking events like Add to Cart and Checkout, and he guided me step by step. The app is simple, clean, and powerful once properly set up. Highly recommended if you want accurate Meta Pixel tracking in Shopify.

I had a serious data tracking problem in my store. Through a detailed explanation of the problem and a short discussion, the development team was able to solve the problem and be operational in a few days.

Love the app, customer service is amazing, Tracy helped me fix my conversion api. She went over and behind of looking into my site to make sure everything is working. Thank you again Tracy best!!!

I use it on 3 sites, so that tells you what you need to know. Most importantly is the support they offer. Superfast, quick and efficient.

Ho trovato questa app davvero intuitiva e performante. L'integrazione con Facebook Pixel e CAPI è stata veloce e senza intoppi, il che ha reso l'intero processo molto semplice. La configurazione degli eventi è davvero flessibile, permettendo una personalizzazione ottimale. Inoltre, il supporto clienti è stato eccezionale: veloci nel rispondere e molto competenti nel risolvere ogni dubbio tecnico.

The customer representative is very responsive, addressing your needs promptly and resolving any issues quickly. I definitely recommend their service!

Just started using this app - so far, the customer service has been awesome! Joyce has helped me make sure that my events are set up properly and she has been responding in a timely matter.