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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Omega

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (950)

Overall rating
4.9

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

GUZO

May 27, 2025  on Shopify

Very fast support, app easy to set up, with flexible control. thanks to the team for the development!

A.M.O.R. Amaranth Snack Bars

May 23, 2025  on Shopify

The customer service is amazing, I haven't try the app yet they just guide me to install it. this is not me giving a score to the app, at the end of the chat they asked me to share a review, but it seems promising :)

Solura

May 21, 2025  on Shopify

Tracy has helped so much. I had a lot of issues with pixel tracking and getting them to fire and from the set up stage to getting sales she has helped a ton. Any help you need and its sorted within 10 mins!

Lumiglowhair

May 20, 2025  on Shopify

The best application ever, the best customer service ever for this kind of application. I highly recommend Omega

Beauty World

May 20, 2025  on Shopify

Their documentation is old and once you apply something they say this is older version and interestingly at newer versions those features are not there. What they offer and what you get is absolutely different things. They want you to leave reviews so that's why they have too much positive feedbacks so please also read negative ones.

Almatersshop

May 19, 2025  on Shopify

The app runs smoothly and integrates Facebook Pixel + CAPI without any hassle. Very easy to set up, with flexible event control. I also had a great experience with their support team — fast response and helpful when troubleshooting CAPI issues.

Lumeor Paris

May 13, 2025  on Shopify

Really good app with good tracking ! And thanks to Cam for the quick responses when contacting support.

Body Leaf

May 07, 2025  on Shopify

cool interface. love the support provided, very kind, caring, and dedicated. shoutout to cam for being so helpful and the tech team for answering my questions

Rebel Ink Designs

May 06, 2025  on Shopify

So far, I love the app, and the insights it provide. Most importantly the level of support is amazing.

Victor Garduno Art

May 01, 2025  on Shopify

Excellent service, fast response, and easy advice to understand. The app works great for pixel tracking. I would highly recommend it to anyone running ads from the FB account.

Kleeva

Apr 29, 2025  on Shopify

Verbeterd je inzicht in je data, en zorgt dat alle ATC's, Checkouts en Orders goed worden getoond. Ik gebruik het om nog meer grip te hebben om mijn advertenties. Verder stuk goedkoper dan de concurrenten. Verder liep ik vast dat mij ATC's niet werkte en dat ik iets niet kon zien. Binnen 10 minuten opgelost door de klantenservice, ook al stond er dat ze afwezig waren door feestdagen.

COMFFEE

Apr 28, 2025  on Shopify

Always very helpful team - straight away sort any issues and help me get set up. accurate tracking which is important to me

Viherbs

Apr 22, 2025  on Shopify

I recently had the pleasure of working with Omega Facebook Pixel Meta, and I couldn’t be more impressed

Nethelia (NL)

Apr 18, 2025  on Shopify

good service, and nice features, like pixel fires based on product pages. this way you can run multi-bm setups with clean attribution.

PETLIBRO UK

Apr 17, 2025  on Shopify

I want to especially commend Ben from your support team for his outstanding assistance. He provided exceptionally clear, step-by-step guidance that walked me through the entire troubleshooting process.

Old Money Mexico

Apr 16, 2025  on Shopify

Es una app muy confiable y funcional. Cualquier duda el servico al cliente te ayude de una forma muy rapida y es muy amable, recomiendo 100% esta app. Saludos !

Labo Mono

Apr 16, 2025  on Shopify

The app is giving completely false / exaggerated conversion data. Now our Meta ads manager says we have more sales than actual sales we made. We contacted customer servie (Jamie), who said we should just delete their app, without even fixing or checking the issue?? This is really odd, especially given the number of reviews. Hopefully someone can get back to us and explain properly what the issue is.

Everclothed™

Apr 12, 2025  on Shopify

I recently had the pleasure of working with Omega Facebook Pixel Meta, and I couldn’t be more impressed. Their team is professional, knowledgeable, and incredibly responsive. From day one, they understood exactly what my business needed and tailored a strategy that delivered real results. Thanks to their expertise in Facebook marketing and campaign optimization, we saw a significant increase in engagement, website traffic, and conversions. What stood out most was their commitment to transparency and communication every step was clear, and they kept us in the loop with regular updates and reports.

Art With Lauren

Apr 09, 2025  on Shopify

We needed a way to send subscription purchases to Meta. Not only did Omega do that, they improved our event scoring, and we're seeing a decrease in CPA. Great app. Great support.

Somnivy

Apr 04, 2025  on Shopify

Tot nu toe de enige app geweest die ik heb gebruikt voor data tracking. Daarnaast is het ook de app die mij altijd wordt aanbevolen door mensen die al jaren ervaring hebben in het specifieke werkveld waar ik opereer

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