l'app è molto utile per aumentare le vendite dello store e l'assistenza è molto disponibile in ogni occasione

This is the best app and total game changer! the support is fast and professional. Tracy helped me with her knowledge to fix a few issues. Highly recommend it and it is a must have app for all shopify stores.

Omega was easy to install and is at a great price point. I used the online chat to ask some questions and Joy went above and beyond to help me. She double checked the set up and found a configuration issue. We were immediately able to solve this on the spot with one of their developers. Such amazing customer service! It is early days but we are feeling confident that Omega is going to help maximise our meta ads budget.

Great app, fantastic customer support! Louis spent more than 30 minutes with me to walk me through the app since I'm a newbie! I highly recommend it!

This app has been a huge disappointment. I paid $250 expecting a professional and reliable service, but instead, it’s been one issue after another. This is the fourth or fifth problem I’ve encountered, and for over two weeks now, I’ve been dealing with an issue that their team has been completely unable to resolve. Rather than finding a solution, they’ve only added to the problems, which highlights a serious lack of expertise. The support team seems overwhelmed by even basic issues, and the overall level of professionalism is far below what you’d expect from a paid service. It’s frustrating to invest both time and money into an app that consistently underdelivers and struggles with fundamental tasks. I’m sharing this review to give others a clear picture of my experience. If you’re looking for a smooth, hassle-free solution, I’d strongly recommend looking elsewhere.

always get fast respond and help from the support, the tracking is accurate most of the time but not 100% but that's better than not having Omega at all. So overall worth it!

Les statistiques de suivi qu'offre Pixel Oméga sont de qualité et permettent d'adapter mes campagnes et suivi de mon shop. De plus leurs services client est formidable, ils ont débloquer une situation pour laquelle je n'avais pas trouvé la solution, un service vraiment recommandable. Merci à vous pour votre job

easy to use and the support team are very helpful, after i have been confused with a problem in my pixel for 1 day i found that app and they fixed my problem in minutes !!

I have been with this app for a week, i installed custom pixels, there's an error and it doesn't work, I've been getting the same "will check with the dev team" meantime niche pixel isn't working. this is NOT ok!

I was helped very quickly and well. The customer service is top notch and the app is easy to use. Definitely recommended!

I installed the Omega Facebook Pixel app on my store and paid $250, expecting a reliable service. Instead, I got zero support! When I reached out for help, they told me to wait 8 days because of holiday or something—which is absolutely ridiculous for a paid app at this price. This level of service is completely unacceptable. If you're running a serious business and need timely support, They take your money and leave you hanging with no real assistance. I'll be reporting this to Shopify because this is not how a professional app should operate. Very disappointing!

i would love to send my regards to Samuel for supporting me by checking if i have satup omega pixel correctly, and he double checked everything he was quick in his support

Extremely disappointed with Omega's customer service. They repeatedly assured me that their app would bypass Meta's restrictions for events like Add to Cart and Purchase, especially for websites in the wellness niche. After paying and setting up their app according to their instructions, I realized that nothing is properly tracked in Facebook's Event Manager, even when testing events. Their support team wasted a lot of my time with inaccurate explanations and false promises. It's clear that they are only focused on selling their app

Thank you for support, very fast support and help when needed, solved my problem immediatelly :) Thank you Hana

MOLTO COMPLICATA, NON RICONOSCE IL CATALOGO E IL PREZZO E' TROPPO ALTO, POCHI GIORNI PER POTERLO PROVARE, CI SONO TANTE APP MOLTO PIU' PERFORMANTI E AL GIUSTO PREZZO

Everything works as it should - helped me a lot with setting up my pixel, also customer service is responding very fast and is very informative

Customer service is on point and very quick to solve issues. for the price it is definitely worth it.

Before install this app please read it !!! This application did not meet my expectations. I don't bother you with details because everybody have different needs. But the problem is when you delete this app you will face ''additional details'' section in your orders. This app mark orders with some kind of UTM parameters and you cannot fix these corrupted ''additional details'' section. Even the App developers cannot fix it. So do not install this app!!! This app broke my Shopify. Edit: They responded that they wanted to help me (or they try to appear helpful). However, the app developers tried to fix it for more than 1 week. And they couldn't fix it.

İlk yüklediğimiz andan itibaren inanamadık. Omega yı bulana kadar denediğimiz bütün uyulamalarda sorunlarımız çözülmedi ve bir türlü yardım alamadık. Ama Omega yı kullanmaya başladığımızdan itibaren bütün sorunlarımız çözüldü. Kullanıcıya her anlamda çok değer verdikleri belli oluyor. Yardım bölümünde ki herkes hem çok hızlı, hemde bütün endişelerinizi sabırla dinleyip çözümlerini sunuyorlar.

The program performance is very good, the service is also very good, everything is very good, highly recommended