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Customer reviews: Omega Facebook Pixel Meta Feed

Develop by Omega

The Facebook Multi Pixels app helps Shopify merchants track and optimize ad performance across multiple Facebook pixels. Reviews reveal real-world experiences with setup, analytics, and ROI—key for data-driven marketing decisions.

Reviews (854)

Overall rating
4.8

What Merchants Think

The "Omega Facebook Pixel & Feed" app has generally received a positive reception from merchants. Many users appreciate its reliability in tracking ads and its ability to effectively handle multiple pixels, making ad optimization easier. They also highlight the exceptional customer service, which appears to be the app's standout feature, consistently providing prompt and knowledgeable assistance. However, some users have experienced issues with the app’s functionality and customer service, leading to frustration and dissatisfaction for a portion of users.

Key Strengths

  • Excellent customer support, often praised for being quick, patient, and effective in resolving issues.
  • User-friendly interface that makes pixel installation straightforward and intuitive.
  • Reliable tracking and real-time data that enhance ad performance analysis.
  • Supports server-side tracking, contributing to better integration and tracking accuracy.
  • Flexibility in managing multiple Facebook pixels across different stores.

Common Concerns

  • Some users have reported unresolved technical issues, especially concerning pixel tracking and integration.
  • Occurrences of delayed support responses, particularly during holidays, which are problematic for urgent issues.
  • Concerns about the app affecting Shopify orders with extra UTM parameters upon uninstallation.
  • The pricing is seen as high by some users, especially when compared to other similar apps.

Final Thoughts

Overall, "Omega Facebook Pixel & Feed" is a robust app for merchants looking to enhance their Facebook ad tracking capabilities. It is praised for its easy-to-use interface and unparalleled customer service that often exceeds user expectations. Although there are some reported issues, the positive experiences seem to outweigh the negatives for many users. For businesses that prioritize reliable support and efficient tracking, this app is definitely worth considering.

HIDAUS.STORE

Jun 19, 2025  on Shopify

Omega Pixel is one of the best tools I've used for tracking Facebook ad performance on Shopify. It's incredibly easy to set up, even for beginners. The events are tracked accurately, including custom conversions, ATC, IC, and Purchase — which helps me optimize my campaigns effectively.

lumanova

Jun 17, 2025  on Shopify

the first connection whit omega, lina the service is great fast and friendly so i recoment omega for it,s kindness en fast replay and fast connections

Julio London

Jun 16, 2025  on Shopify

This is by far the best app I’ve used for tracking Facebook Pixel events. Every single event is captured flawlessly—nothing gets lost or missed. On top of that, the support team is incredibly responsive and helpful. They guided me through the setup quickly, and I had the pixel fully configured and working within minutes. Outstanding experience from start to finish.

Danceddiction

Jun 16, 2025  on Shopify

My initial impression has been really good, especially around the customer service. I contacted Omega because I wanted to track newsletter subscribers and they went above and beyond to make it happen quickly!

TimoHealth

Jun 13, 2025  on Shopify

I've tried several Facebook pixel tracking apps on Shopify, and Omega stands out as one of the most reliable and user-friendly tools available. Pros: Easy to install and set up – no coding required. The interface is straightforward, and it starts working almost immediately. Supports multiple pixels – ideal if you're running ads from different ad accounts or working with partners and agencies. Accurate tracking with Conversions API (CAPI) – significantly improves event tracking, especially post-iOS 14. I noticed better data accuracy and improved optimization on my Facebook Ads. Responsive customer support – the Omega team is quick to respond via live chat and very helpful, even on weekends. Pixel backup feature – ensures you don’t lose data in case one pixel fails or gets disconnected. Cons: The free plan is limited, and you'll need to upgrade to a paid plan to access all features. That said, the value it delivers justifies the cost for serious advertisers. Doesn't track advanced events like video views natively, but this isn't critical for most conversion-focused campaigns. Final Verdict: Omega Multi Facebook Pixels is a must-have for anyone running Facebook Ads on Shopify. It helps ensure accurate tracking, better campaign optimization, and peace of mind. Highly recommended for dropshippers, marketers, and agencies alike.

emEnola

Jun 12, 2025  on Shopify

I did not know how to use the app well and asked for support and Niel answered all my questions patiently and quickly. Niel's fast responses made it easier for me to check the data quickly as I was in a bit of a rush as well. Thank you Niel. Totally recommend!

Fittingifts

Jun 10, 2025  on Shopify

The best app for tracking Facebook Pixel. The support team is fast and enthusiastic. Highly recommended.

AakarTaro

Jun 09, 2025  on Shopify

We've been using the Omega Pixel app for our brand AakarTaro, and the experience has been excellent. Their team is incredibly prompt — every query or issue we've faced has been resolved quickly and efficiently. The support is not only fast but also very clear and helpful, which makes a huge difference when you're managing a live store. Highly recommend them for anyone looking for a reliable, responsive app partner. — Rishi Purohit Co-Founder, AakarTaro

SILUEEN

Jun 04, 2025  on Shopify

Muy Buena app y atencion al cliente espectacular, toda la tarde intentando arreglar un problema en el tracking de los atc y me lo han arreglado en 20 min

Shaperin

Jun 03, 2025  on Shopify

Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The ​​lifetime access​​ is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.

Sk1ntro

May 28, 2025  on Shopify

Excellent app! Super easy to install and use. Amazing customer support! The team responded quickly and Joy has explained in very detailed how to solve the issue I was facing. Truly impressed with the service! Highly recommend!

GUZO

May 27, 2025  on Shopify

Very fast support, app easy to set up, with flexible control. thanks to the team for the development!

A.M.O.R. Amaranth Snack Bars

May 23, 2025  on Shopify

The customer service is amazing, I haven't try the app yet they just guide me to install it. this is not me giving a score to the app, at the end of the chat they asked me to share a review, but it seems promising :)

Solura

May 21, 2025  on Shopify

Tracy has helped so much. I had a lot of issues with pixel tracking and getting them to fire and from the set up stage to getting sales she has helped a ton. Any help you need and its sorted within 10 mins!

Lumiglowhair

May 20, 2025  on Shopify

The best application ever, the best customer service ever for this kind of application. I highly recommend Omega

Beauty World

May 20, 2025  on Shopify

Their documentation is old and once you apply something they say this is older version and interestingly at newer versions those features are not there. What they offer and what you get is absolutely different things. They want you to leave reviews so that's why they have too much positive feedbacks so please also read negative ones.

Almatersshop

May 19, 2025  on Shopify

The app runs smoothly and integrates Facebook Pixel + CAPI without any hassle. Very easy to set up, with flexible event control. I also had a great experience with their support team — fast response and helpful when troubleshooting CAPI issues.

Lumeor Paris

May 13, 2025  on Shopify

Really good app with good tracking ! And thanks to Cam for the quick responses when contacting support.

Body Leaf

May 07, 2025  on Shopify

cool interface. love the support provided, very kind, caring, and dedicated. shoutout to cam for being so helpful and the tech team for answering my questions

Rebel Ink Designs

May 06, 2025  on Shopify

So far, I love the app, and the insights it provide. Most importantly the level of support is amazing.

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