I love this app. The tracking works perfectly and there is no loss of data. Accurate reporting. Quite simply a game changer.

Lynn from customer support responded very quickly and helped me install Omega. Great customer service!

I dont know how did this App got 1700+ reviews, the app is glitchy almost incomplete, App has basic glitches, have to connect meta account again and again,you cant save views, data is NOT accurate at all,and alot more. The chat support is completely uneducatied in terms of the app workings, highly NOT RECOMMENED

So many bugs & issues with this app, so far! My FB campaigns are losing optimization because of the bugs caused by this app. Some of the bugs; 1) Incorrect Purchase pixel firing 2) Unable to check where the orders come from using UTM 3) Sometimes orders appear duplicated 4) Some technical issues related to the Server side tracking which causes for the lost or mis-attributed data Note: I am willing to change my review, if the devs fix all these issues asap, I am losing money for nothing.

Excellente application ! Installation facile et suivi précis des événements, parfait pour optimiser mes campagnes Facebook Ads.

Useful app that improved my event match quality! Great and quick customer service when you need help with anything. These guys never sleep lol

l'app è molto utile per aumentare le vendite dello store e l'assistenza è molto disponibile in ogni occasione

This is the best app and total game changer! the support is fast and professional. Tracy helped me with her knowledge to fix a few issues. Highly recommend it and it is a must have app for all shopify stores.

Omega was easy to install and is at a great price point. I used the online chat to ask some questions and Joy went above and beyond to help me. She double checked the set up and found a configuration issue. We were immediately able to solve this on the spot with one of their developers. Such amazing customer service! It is early days but we are feeling confident that Omega is going to help maximise our meta ads budget.

Great app, fantastic customer support! Louis spent more than 30 minutes with me to walk me through the app since I'm a newbie! I highly recommend it!

This app has been a huge disappointment. I paid $250 expecting a professional and reliable service, but instead, it’s been one issue after another. This is the fourth or fifth problem I’ve encountered, and for over two weeks now, I’ve been dealing with an issue that their team has been completely unable to resolve. Rather than finding a solution, they’ve only added to the problems, which highlights a serious lack of expertise. The support team seems overwhelmed by even basic issues, and the overall level of professionalism is far below what you’d expect from a paid service. It’s frustrating to invest both time and money into an app that consistently underdelivers and struggles with fundamental tasks. I’m sharing this review to give others a clear picture of my experience. If you’re looking for a smooth, hassle-free solution, I’d strongly recommend looking elsewhere.

always get fast respond and help from the support, the tracking is accurate most of the time but not 100% but that's better than not having Omega at all. So overall worth it!

Les statistiques de suivi qu'offre Pixel Oméga sont de qualité et permettent d'adapter mes campagnes et suivi de mon shop. De plus leurs services client est formidable, ils ont débloquer une situation pour laquelle je n'avais pas trouvé la solution, un service vraiment recommandable. Merci à vous pour votre job

easy to use and the support team are very helpful, after i have been confused with a problem in my pixel for 1 day i found that app and they fixed my problem in minutes !!

I have been with this app for a week, i installed custom pixels, there's an error and it doesn't work, I've been getting the same "will check with the dev team" meantime niche pixel isn't working. this is NOT ok!

I was helped very quickly and well. The customer service is top notch and the app is easy to use. Definitely recommended!

I installed the Omega Facebook Pixel app on my store and paid $250, expecting a reliable service. Instead, I got zero support! When I reached out for help, they told me to wait 8 days because of holiday or something—which is absolutely ridiculous for a paid app at this price. This level of service is completely unacceptable. If you're running a serious business and need timely support, They take your money and leave you hanging with no real assistance. I'll be reporting this to Shopify because this is not how a professional app should operate. Very disappointing!

i would love to send my regards to Samuel for supporting me by checking if i have satup omega pixel correctly, and he double checked everything he was quick in his support

Extremely disappointed with Omega's customer service. They repeatedly assured me that their app would bypass Meta's restrictions for events like Add to Cart and Purchase, especially for websites in the wellness niche. After paying and setting up their app according to their instructions, I realized that nothing is properly tracked in Facebook's Event Manager, even when testing events. Their support team wasted a lot of my time with inaccurate explanations and false promises. It's clear that they are only focused on selling their app

Thank you for support, very fast support and help when needed, solved my problem immediatelly :) Thank you Hana