Customer service was one of the fastest, & most useful support teams I've dealt with on any app! It can be somewhat tricky to ensure the Pixel / API events are firing as they should, but the support team was able to help me with any & every question i had and they make it so easy to get the API integrated / fully working. Very, very happy with this app. 10/10 recommend.

super fast response and great service. For now happy with the app since FB does not always show sales tracked

i haven't used this app yet but the support team, Hana and Joy were both very helpful in assisting with the correct way to install

I asked help through the chatbox and received a very quick response from Ben. I was well helped so I appreciate that.

It's a very good application. I always refer to the application's advertising report data during the advertising process, so that I can make timely and correct budget adjustment decisions. When I encounter problems, I can contact the service staff at any time and they are always patient enough to help me solve the problem. Excellent, highly recommended.

Anna was great with support, not talking to a bot, directly a person and she was a great help! Easy to setup app.

Fast reply! It is super helpful if you are stuck with anything or need clarification on what you need to do! for a beginner, I needed all the help that I could get :)

I am super happy with the Omega Pixel app I installed on my Shopify store. It really works perfectly! What makes it really great is the customer service. Hana has been incredibly helpful to me.

One of the best Shopify apps for tracking Facebook data. Niel has helped us with setting up the app. Thank you Niel!!

Today Anna from Omega helped me to figure out if my pixel was connected correctly. She helped me in a very kind and nice way! Would absolutely recommend.

Hana was a great help to my enquiry about Omega FB pixel and what its function actually was, and helped me with my concerns in moving my pixel over to a new store!

Useful App, data is correct, great customer service making sure my pixel is working fine. Highly recommend

The support team is excellent, Joyce went the extra mile to understand my issue & help me resolve it.

I use Omega and other app in several stores. Omega get higher Event Match Quality score. And customer service is awesome.

"I’ve asked a lot of questions, and the responses have been incredibly kind and quick. I've never experienced such outstanding service before! I highly recommend this app!"

App is great as well as support, I just wish that I din't have to disable Data sharing from Meta app since I am not sure that it would negatevily affect my ad performance. We will see, hope its not as support suggested.

Customer Support Joy went ahead and help me with setting up the pixels after a issue with a new theme integration. went ahead and did everything up. appreciate the help

Building facebook pixels is easy. The customer service was very responsive and was able to solve our seller's problem very well. Thank you for Tracy's support.

Hana provided exceptional support. Her expertise not only resolved my issues swiftly but also enhanced my overall experience with the app. Her friendly and professional approach makes her a standout team member. Highly recommend both Hana and this insightful tool for anyone looking to optimize their ad campaigns!

The operation is very convenient, especially the customer service reply is very timely and patient, in extreme help me solve the problem, is a good app!