App hỗ trợ khách hàng rất tốt. Khách hàng thắc mắc ở đâu, không hiểu ở đâu thì các bạn support gọi meeting luôn. Khi nào khách hàng hiểu thì mới an tâm. Check rất kĩ càng từ A-Z, recomment cho cả web cải thiện tốc độ nhằm tăng tỷ lệ khách hàng đến với web. Phải nói rằng mình chưa từng thấy bên nào support nhiệt tình đến vậy ạ. Sẽ ủng hộ app và luôn gắn bó với app khi còn sử dụng nền tảng shopify để làm web ạ. Cảm ơn app và đặc biệt bạn Tracy đã hỗ trợ nhiệt tình và giải đáp mọi thắc mắc của mình về App ạ <3

I got problems with my facebook Pixel but Neil assisted me very good. Just new to this app but I will let you know better in the future. For the moment assistance is super helpful!

The app is great! The customer service was so helpful, he/she helped me solve all the problems patiently, thank you so much.

I had the pleasure of being helped by Hana. She turned out to be really kind and knowledgeable, and was able to help me find some problems that I didn't think I had with the pixel setup. She solved everything promptly, and was very nice in even recommending some best practices to increase tracking performance. Wonderful and very positive experience.

Support online communication, assistance is very timely, which is very important when there is a problem with Facebook!

Niel demonstrated exceptional assistance in customer service by efficiently resolving all my concerns and uncovering additional issues within my online store. Tracy expertly assisted me in setting up configurations and ensuring seamless operation across my website.

This app is always been a great app for Meta platform. We faced an issue with additional script on checkout page. Mina helped us a lot to solve our concern. Thank you mina, Thanks Omega team

I can highly recommend tyler from live chat. he has helped me with everything and more. he deserves 10 stars. I am so grateful for his great help

I recommend this app for everyone who uses Facebook to advertise their products. I had a problem with tracking and some other things. Hana from customer support helped me very good and the problems were fixed very good.

Joy helped me out alot. She is very knowledgeable when it comes to setting up pixels and sharing them across accounts. Even helps out with the small nuances of trying to set up your account the proper way. Definitely recommend her!

Niel has helped me a lot, I had problems with the representation of my carts, and he solved it for me. He has given me all kinds of information and has even done actions that I did not know how to do.

I recently used this app to set up my Facebook pixel, and I couldn't be happier with the experience. The interface is user-friendly and intuitive, making the setup process quick and straightforward. The app provides clear instructions and helpful tips, ensuring that even those with limited technical knowledge can easily implement the pixel. What truly stood out, though, was the exceptional customer service. Mina, from the support team, was incredibly kind and helpful. She promptly addressed all my questions and provided detailed assistance, ensuring that everything was configured correctly. Her professionalism and friendly attitude made the whole process even smoother. Highly recommended for anyone looking to set up their Facebook pixel efficiently!

The best app to track facebook pixel! Customer service 10/10, they solve all your doubts well and fast :)

Today I asked for help checking my Pixel in combination with Shopify and Facebook. The lovely employee helped me a lot and I am very grateful to her. I really couldn't have done it without her. The support is really great and they are very nice. Recommended!

Very quick support. Installed the app today so must check if this is a great app. But the support is very quick and helpfull.

Definitely I recommend this app, even if you don't know to set you will be helped with a friendly staff. Everyone I interacted with helped me every time I needed guidance.

Great app and support, making optimization for Facebook ads much easier when you have accurate data in Facebook Business Manager.

Tracy from customer service was incredibly helpful. She resolved all the issues I encountered and even pointed out some issues I hadn't noticed with my online store. Tracy assisted me in configuring all the settings and ensured everything ran smoothly on my website. If you encounter any difficulties with Facebook Pixel, I highly recommend reaching out to Omega.

At the time, I used the Omega app and then switched. Unfortunately, I was unhappy with the new provider and returned to Omega. In the meantime, Omega has developed significantly, both in terms of price and the services it offers. There is currently no other app that can keep up with Omega. Many thanks to Tracy, who helped me a lot back then, also with other Omega apps. After reinstalling it, I ran into Tracy again and she helped me set it up. No matter how many questions I had, Tracy always remained friendly and answered them all until I understood everything. Employees like this are instrumental in the growth of a company. :)

I have used this app for a year now, i had a small problem with tracking when changing my store theme, Mina from the help center solved my problem in less than 5 minutes, she was very profesionnal and polite !