Even though this is such a big company, it strongly feels like a scam. Their size means nothing. With both of my stores, my ad account was restricted immediately after making a payment via iDEAL. Getting a refund is extremely difficult and draining. Despite the strong conversion potential on Facebook, think twice before relying on them. My previous refund request has been ignored for over two months. I just filed another complaint for my new store — I’m not expecting much, but we’ll see.

La tienda de Facebook e instagram deberia estar activa. Sirve para que las presonas tengan mas visualizacion de mis productos

Terrible. Can't begin to count the amount of times I have been asked to verify my business that is registered by the state of Florida. I have given them a letter directly from the IRS 147C verifying my address, my company name, my name, my registered address and still it is not enough. This is absurd. Mean while I sell quality apparel and the scrutiny is pure insanity. Terrible! Takes forever to even contact anyone. This has been the worst!

Setting up the Facebook app in Shopify was a breeze. I really like how easy it was to sync inventory and manage orders through the app

La integración de Meta con la plataforma Shopify es extremadamente funcional e intuitiva. Con solo unos pocos clics, puedes conectar tu tienda a tu cuenta de Facebook, sincronizar automáticamente los productos y comenzar a vender directamente a través de Instagram Shopping y Facebook Shop.La interfaz es amigable, con configuraciones guiadas que facilitan todo el proceso, incluso para quienes no tienen experiencia técnica. Además, el Administrador de Anuncios de Meta se integra directamente con Shopify, lo que permite crear campañas, monitorear el rendimiento y optimizar los resultados, todo desde un solo lugar.Sin duda, es una herramienta poderosa para aumentar la visibilidad de la tienda y potenciar las ventas de forma práctica y eficiente.

pesimo no me deja conectar el catalogo me crea otros , hace lo que quiere no me deja meter mi correo

Connecting to Facebook and IG has never been easier. Normally you have to install the Pixel on your website (shopify) code, but this makes the process easier. Remember to document your process and write down Meta passwords. Thanks Meta!!

There is a constant message to verify my business details. I attempt to verify and get the same message every time that this is not longer an issue. But 2-3 days later get the same message. Meanwhile, both apps are working. I do not understand.

I sell shoes and every item is rejected for size, even though I have it listed in the title and in the "size" input.

VERY VERY POOR, nothing will conect without hours of messing with settings, and once you think its figured out and working it stops.

I keep submitting my info over and over and over again and it keeps getting rejected because the address isn't the same. Can a business not move during it's 16 years of operation? There is no way to convey what should be logic and common sense for you to figure out, especially in the case of the document I've provided. The document I provided is one that is like a social security card, you keep the original safe for your entire life. In this case, the document is kept the entire life of the business. There's no getting a 'change of address' for this document. You people suck because if there was a way to include a note regarding the fact that I keep submitting this over and over and you call would read that note, my shop would be producing more revenue through you stupid platform and you'd be making money on ads because I would likely to choose to create them at that point given I can fully sell on the platform. But if you all can't understand an FEIN form and the FACT that it has my original business address on it from 16 years ago when I opened the business and that is the reason it is not the same as my address 16 years later??? My goodness..... SMH

Me encanta que se pueda vincular la tienda de shopify a mis canales de venta en meta, es maravilloso.

Es una aplicación útil pero debería mejorar ya quee siempre me pide que verifique mi cuenta, lo hago constantemente y nunca se actualiza

SO TERRIBLE! Unable to connect to Business page profile and META support is super slow or unable to resolve issues. Please fix bugs and improve UI in Meta business suite and such, theres too many access controls and too many confusing platform names and it's SO frustrating to navigate

Shopify has been a game-changer for my online store! The integration with Facebook and Instagram is remarkably seamless, making it incredibly easy to showcase products and drive sales directly from my social channels. Setting up my shop and managing orders is intuitive and user-friendly. Highly recommend for anyone looking to sell online!"

This app is total trash, as is all of Meta's systems. Layer upon layer of settings, and nothing works. I'm going to try some other platform: Google Ad Words, Tik Tok, or X. Wow, I can't believe the level of junk this is, but I guess it makes sense because Facebook is also junk.

Muy harto de que no acepte mi tienda. Y no hay forma de ver cómo solucionarlo después de perder horas y horas para la configuración.

Wenn man auf Instagram einen Account einrichtet und diesen auf "professionell" setzt, wird das Konto gleich einmal für professionelle Nutzung gesperrt, ohne dass man irgend etwas falsch gemacht hat. Man kann den Instagram-Account dann deshalb nicht mit dem Facebook-Business-Profil und deshalb auch nicht mit dem dem Shopify-Shop verbinden. Das ganze heißt "etablierte Präsenz". Offenbar mus man zuerst einige tausend Follower auf Instagram haben. Also wenn man nicht bereits Instagram-Star oder Influencer ist, sondern einfach seinen Shopify-Shop verbinden will und "klein anfangen" will, bekommt man keine Chance. Facebook kann man einrichten, auch ohne tausende Follower. Warum nicht Instagram? Es ist sehr ärgerlich, wenn man einen Weg sucht, seine Produkte einer breiten Öffentlichkjeit zugänglich zu machen, und dies dann verwehrt wird. Hier müsste Shopify etwas für seine Kunden tun, es ist auch im eigenen Interesse von Shopify, Umsatz zu generieren. Sehr, sehr ärgerlich wie Instagram kleine Shopify-Anfänger ausgrenzt.

It is very hard to navigate facebook and shopify. There's not clear instructions. As a boutique owner I want everything to go thru shopify. I'm unsure of which emails from facebook are spam or are legit.

I keep receiving notifications about an issue with my account, but all is OK. Very odd that they don't explain what it is about