Someone hacked into our AustinEcoGoods ads account through this app and created their own ad campaign, ran it and META charged our bank account hundreds and hundreds of dollars for ads that were not ours. We informed META almost immediately when we were hacked so they know that it was NOT AustinEcoGoods running those ads. The ads had nothing to do with our site or our products yet META still refuses to return the money that they took from our account. We have been in contact with their so-called ‘help’ team but they have done nothing for us and now refuse to even tell us what they are doing about it. We definitely would not recommend using this service and especially not META ADS!

Aucun support, cette app est nulle. Aucune possibilité de configuration, c'est une boite noire inutilisable !

My name is carmen Proctor. I am the owner of Blushbeam.co.uk. I thought that Facebook and Instagram were easy to set up, but I am in the process of hiring a freelancer who has the expertise to completely set up Facebook and Instagram for me. The pixel tracking on Facebook is very hard to set up. Facebook need to make that system simple for individuals who do not have the money to pay a freelancer to set up Facebook. When I fix something on Facebook, some else goes wrong; it's getting too hard.

es inecesariamente estresante de configurar y da muchas vueltas para conectar las redes y la tienda, y si hay algún error endonde quieras pedir ayudar hay muchas trabas para poder hablar con alguien de atencion alcliente (no me dejo al final contactarme con alguien) el peor problema que tuve fue que no me dejaba borrar un portafolio ya que necesitaba a alguien mas con el permiso de administrador pero al invitar a alguien no llega el correo de verificacion a ese nuevo administrador.

This app caused my meta account to map wrong and have spent over two weeks trying to fix to no avail. I would highly avoid.

Please allow commerce shops in facebook & instagram shops to edit their business information seperately from shopify source. Such as business address seperate from shopify billing details.

Trop de bugs, a la moindre manipulation on tombe sur la page "une erreur s'est produite" grosse perte de temps.

After installation, it is impossible to connect to a Facebook account. Waste of time. Any potential solution is complicated, time-consuming and not guaranteed to solve the connection problem. Disappointing

En "APLICACIONES Y CANALES DE VENTA", la aplicación me pide que debo revisarla, pero al hacer CLIC nada sucede. Además, no estoy pudiendo crear un nuevo catálogo de anuncios y creo que es debido a esta revisión que no puedo continuar haciendo. Solicito ayuda por favor

Can't connect existing catalogue if we are uninstalling and reinstalling the app. Also instagram is not connecting to shopify store with full fuctionaly such as boost post goal for make a purchase.