7.6
Facebook & Instagram logo

Facebook & Instagram

Develop by Meta
  • Built for Shopify
  • Free plan available

    Bring your products to people on Facebook and Instagram.

    Sync inventory
    Promote products
    Manage orders
    Seamless shopping
    Target accurately
    Create shoppable posts
    Shop insights
    Drive ad performance
    One-time account setup
    4,733 Reviews
    7.6

    About Facebook & Instagram

    Z Promote & Convert Popup logo
    (42 Reviews)
    • Sponsored

    Simple and reliable popups to promote sales and capture...

    Introduction Video

    Description

    The official app from Meta. Seamlessly manage your Facebook and Instagram presence from one place.

    Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are.

    Grow your business on Facebook and Instagram while managing orders, returns and more. Easily promote your products and target accurately using powerful sales and marketing tools. Reach new customers and offer a seamless in-app shopping experience, from discovery to checkout. Automatically sync your eligible products to your Facebook and Instagram shop, so you can sell from one inventory while easily creating ads and shoppable posts right where your customers are. more
    • Get shop insights, including best performing products and top tagged content
    • Help drive better ad performance by setting up a conversion pixel
    • Easily set up your shop with a one-time account connection
    • Sell from one inventory that automatically syncs to your shop
    • Get email and live chat support from Meta

    Pros

    • Easily promote products and target accurately using powerful sales and marketing tools
    • Automatically sync eligible products to Facebook and Instagram shop from one inventory
    • Get shop insights including best performing products and top tagged content
    • Seamless in-app shopping experience from discovery to checkout
    • Live chat and email support from Meta
    • User-friendly interface appreciated by non-tech-savvy users
    • Quick and efficient customer support
    • Integration with existing Facebook business page made easy

    Cons

    • Issues with syncing products from Shopify to Facebook business page
    • Inconsistent connectivity with Facebook and Instagram accounts
    • Verification process for products and store can be problematic
    • Region-specific incompatibility issues, especially in Greece and India
    • Complicated setup process for some users
    • Reported issues with tracking and cookie banner affecting data accuracy
    • Some users find it difficult to get effective support from Meta
    • Recurring billing issues for ads without clear communication on problems

    Top Helpful Reviews

    View all reviews

    Coconut Luxe Naturals

    Jan 10, 2025  on Shopify

    Instagram has now disabled 2 of my business pages - No reason, They just pulled it down, I have now lost all my income as well as navigating cancer! Instagram is now the last resort for me

    The Starriel

    Jan 04, 2025  on Shopify

    I would my experience with Instagram has been fine but Facebook does have so many scammers as soon as you post a paid ad. It's horrible. They trick you into thinking that you have violated some terms ,send a link to get into your own account. Too much. But I do find that the ads on Facebook go far across the world.

    RUDHE COUTURE

    Jan 04, 2025  on Shopify

    way to buggy, this app does not even have a decent support. try to contact FB support is a impossible quest. Shops stays (in review) for several months..

    Villa Pigna

    Jan 02, 2025  on Shopify

    è una grande risorsa ma come produttore di vino non è consentito vendere il mio prodotto quindi con estrema amarezza non posso utilizzarlo.

    BTeamLiquidations

    Dec 31, 2024  on Shopify

    It sucks bad I spent 55 minutes on tech help with no resolution. I can not edit or update my shop pages. Ive wasted hours trying to get this to work.

    HOTSHOP The Virtual Shop

    Dec 30, 2024  on Shopify

    Nossa experiência se mostra bem enriquecedora. Para nós tanto o Facebook quanto o Instagram são estáveis e tem trazido mais clientes que o google. Ágilidade, versatilidade, engajamento e abrangência são palavras que descrevem muito bem essas plataformas, pois tem sido fundamentais para nossa exposição.

    Tracey Keller Artist

    Dec 29, 2024  on Shopify

    Instagram connection is great but the Facebook is not. I am only seeing recently added products and not the whole products in the catalogue.

    The Crystal Spirit Guild

    Dec 29, 2024  on Shopify

    disgusting and no help....I wish I could leave a negative one hundred review. We aren't some lying media corporation, just a mom and pop crystal jewelry company looking to get out products out there.

    Tinkery

    Dec 27, 2024  on Shopify

    Literally broken for me. App settings are blank, and can't actually use it from Meta's end as product fixes and reverification is near impossible.

    Laura Verdugo del Rey

    Dec 26, 2024  on Shopify

    fatal, no aparecen mis productos activos después de 3 o 4 meses. No me solucionan desde meta el problema

    Spectrum Coffee

    Dec 26, 2024  on Shopify

    This is my fifth attempt to set up Facebook and Instagram for my Shopify site, and once again, it hasn’t been successful. The lack of support from Meta is truly disappointing—how can such a massive organization not provide proper assistance for its users? They expect us to invest in ads for marketing, yet we can’t even get our shop set up correctly. Our products are ready to sync and publish, but without adequate support, the process is unnecessarily frustrating. I can't see how we’d feel confident putting money into their ad platform when the basics aren’t working.

    The ROY Garage | Rebuild Restore Repair - Holt Productions LLC Affiliate

    Dec 25, 2024  on Shopify

    I just got it set up because it keeps showing the app needs more attention - I think it's because they want me to write a review. We will see how it goes! So far so good - very easy to use!

    Lovers Potion

    Dec 25, 2024  on Shopify

    Absolutely rubbish, all the ai spam bots with no room for individual human recognition of the goodness in my product for humanity. My brand will be better off without paying for this dogs#@t

    Irunik Store

    Dec 24, 2024  on Shopify

    We are currently trying to link our Shopify store to our Instagram and Facebook accounts but have encountered an error that prevents us from proceeding. It appears to be a hard stop, and we are unsure if the issue is related to our Facebook account or another aspect of the setup process. We would greatly appreciate your assistance in identifying and resolving the issue so we can move forward seamlessly.

    BUNTESHIRTS

    Dec 21, 2024  on Shopify

    Leider ist die Nutzung von Meta ohne jeglichen Support nahezu unmöglich. Trotz mehrfacher Versuche, Hilfe zu erhalten, gibt es keinerlei Unterstützung oder Reaktion auf Kontaktanfragen. Angeblich verstößt meine Website, www.bunteshirts.com, gegen die Richtlinien, jedoch gibt es keine konkreten Hinweise darauf, welche Verstöße vorliegen. Die Suche nach Lösungen auf den zahlreichen Hilfeseiten war erfolglos, und die Integration der Website in Facebook ist daher nicht möglich. Es wäre sehr hilfreich, wenn bei Problemen konkrete Unterstützung geboten würde. Stattdessen scheint es, als würde das System lediglich Inhalte filtern, ohne klare Hinweise zu geben, wo das Problem liegt. Inzwischen musste ich auf andere Plattformen ausweichen, die offensichtlich keine Probleme mit meiner Website haben. Eine Stellungnahme oder ein konstruktiver Lösungsansatz seitens Meta wäre sehr wünschenswert.

    Show more reviews

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