I’m facing an issue with the Facebook & Instagram application. I recently noticed that after installing it, there is no option to reconnect an existing catalog. The app automatically creates a new catalog instead. Please add an option to connect or assign an existing catalog during setup. This feature is essential for those who already have a catalog set up.

My lots of money & time got wasted on facebook Ads due to pixel not working properly. Money deducted but no result, now I don't want to use this pixel and facebook Ads.

We've been using the Facebook & Instagram app by Meta on our Shopify store to connect our product catalog with social media, and overall, the experience has been mixed. The integration between Shopify and Meta platforms is seamless once set up correctly. Our product catalog syncs automatically, making it easy to tag products on Instagram and Facebook, which has helped boost product visibility. The built-in connection with the Meta Pixel also allows us to track customer behaviour and run retargeting ads effectively. However, the initial setup process is not beginner-friendly. It involves multiple steps—from verifying the domain to linking the correct Business Manager, Catalog, and Ad Account—and can be frustrating if you're not familiar with Meta’s backend systems. Approval for Instagram Shopping took longer than expected and lacked clear feedback. Support through the app is limited, and most issues require navigating Facebook Business Manager, which isn't always intuitive. Despite the challenges, the app is a powerful tool for selling across Meta’s platforms once everything is connected properly. For small business owners or new users, there’s a learning curve, but it’s worth the effort. We’d rate it 4 out of 5 stars.

Swift pain in the arse to use. Still working on getting things to work..perhaps I'll change my opinion at a later date

terribel experience, could not even see the app on page or install it. tried everything possible. to having to spend extra money to find someone to code it into shopify.

Absolutely impossible! A nightmare experience every time I try to even connect to meta via SHOPIFY. The hours I have spent mucking about with it. And then I totally ignore it for months as it is so soul sucking until I have to do it again because my products have disappeared. It used to be seamless when it was just SHOPIFY and Instagram.

Amazing experience with Ware Collections! Their customer service on Facebook & Instagram is super responsive and helpful. They answered all my questions, shared product details, and made the whole ordering process so smooth. Fast delivery, great communication, and trusted service — highly recommended for anyone shopping online in Pakistan!

Still one of the best for staying connected" Facebook remains a powerful platform for connecting with friends, family, and communities. The app makes it easy to share updates, join groups, and promote businesses. While the interface can feel cluttered at times and the algorithm doesn't always show relevant content, it's still one of the most versatile social media tools available. Great for personal use, business pages, and marketplace browsing.

Wasted hours trying to connect facebook and instagram business accounts. Both are not working, instagram for some reason is not even connecting. when i press connect account it doesnt give me even option for instagram- it goes directly to facebook. Please sort it out or give me guidance how to do it. Accounts are linked in facebook and when i post smth it goes to both automatically.

I am having a bad experience. I have several issues within meta business suite with mt catalog when running ads and tagging post. I have been trying to get this resolved for two months. The newest problem caused me to stop all ads because I am wasting money if my catalog is not functioning as it should. I cannot get anyone to follow through and help me. This has a substantial impact on my ability to make sales and I have spent thousands on ads. I had a call scheduled today and never received that call. I am very frustrated as facebook ads was the only place I was advertising and then these critical issues appear and no one can help me. I spent 4 hours yesterday waiting for help and 12 hours of my day was wasted on this issue and today I don't get that scheduled call. I don't even know how to move forward now. So much time and energy wasted over the past couple months and all I need is these issued fixed. I get bounced around from tech support person to another person only to be doing the same things over and over with no resolution. I am frustrated and cannot do these chats as they are not effective. I was very excited about this new venture and was getting sales and now I am shut down because I cannot get the help I need from facebook. I cannot even call someone or open a new chat. They want me to sit in front of a computer for hours just waiting for someone to rejoin the chat. This is a terrible experience and lots of money was wasted and my latest campaign is no longer listed.

App doesn't work as marketed. We've had sales via Instagram however we're unable to capture payments. FB support is also very unhelpful.

I haven't got to use the new updated cross platform checkout but am excited that everything is so simply synced between Facebook, Instagram, Shopify, and seeing stats included with Google is great! With customers checking out through my website I feel it is much more secure than having transactions coming from different areas.

Funciona realmente mal. Esta lleno de bugs. Figura la tienda integrada pero no figura en eventos y en el test indica que no hay pixel vinculado (cuando en mi chrome pude verificar que si). El catalogo que se muestra en Meta no sigue el orden de precio de productos y no se puede modificar. Muy mala experiencia de usuario

We’re new to using the Facebook & Instagram app with our Shopify store , but setup was easy and everything synced smoothly. Looking forward to seeing results!

Meta: innovazione continua, ma con qualche margine di miglioramento Meta si conferma un colosso tecnologico capace di guidare l'innovazione nel mondo digitale. Le sue piattaforme (come Facebook, Instagram e WhatsApp) sono strumenti ormai imprescindibili per comunicazione, marketing e networking. L’interfaccia utente è intuitiva, l’integrazione tra i vari servizi è fluida e le opzioni per aziende e creator sono sempre più avanzate. Molto interessante anche la spinta verso il metaverso, che dimostra una visione a lungo termine. Tuttavia, restano alcuni punti migliorabili: la gestione della privacy e degli algoritmi a volte può risultare opaca, e il supporto clienti non è sempre all’altezza delle aspettative. Nel complesso, Meta resta una realtà solida e all’avanguardia, che merita 4 stelle su 5.

It's beneficial for social media marketing. Many of my clients check out those two Apps first before visiting my website

Instagram Business Account Disabled WRONGFULLY. There's an on-going ban wave by Meta. Tried contacting the support but getting automated response only.

Surprisingly good for the price! The drone is lightweight, easy to fly, and folds compactly. Obstacle avoidance works decently in front, and the brushless motors provide smooth control. Video quality is not truly 8K—more like 1080p—but it's clear enough for casual use. Battery lasts about 15 minutes per charge. Great for beginners or hobby flyers! Pros: Foldable, stable flight, decent camera, obstacle sensors. Cons: Not real 8K, plastic build, struggles in wind. Ammi

Frustrated that New Zealand stores can no longer be connected via Facebook/Instagram shop experience, ie you can't tag products in your post. Backwards step for us, given other markets, like Australia can.

I have No Access to the shops from Shopify. I don't even know if they exist because I have no clue how to find them... FaceBook offers NO HELP ...