pessimo , apresenta erros que nao existem, o suporte nao sabe nada e minha conta esta parada devido a esta atualizacao horrivel

The most terrible experience, First of all its not user friendly on top of it i have try to get approval and its seems like anti terrorist squad. it had become a nightmare just barely get approved to shop on instagram and Facebook.

very difficult setup to do and so many probs that are not assisted. not getting results with ads even my store performance is 90%+

DIZEM QUE É RPECISO FAZER FAZER UMA AÇÃO NECESSÁRIA SÓ QUE ESTA AÇÃO É PARA CRIAR LOJA NO FACEBOOK E INSTAGRAM O QUE AQUI EM PORTUGAL NÃO PODE.

Keeps telling me my shop is suspended because of lack of information however does not provide any information about what information to provide or where to provide it.

It is a powerful experience for sale. I strongly recommend to be included with your On-Line Store. Definitely It helps to bring traffic.

Une catastrophe vous déconnecter le pixel au moment propice ou on veut commencer à établir une campagne publicitaire, un dégout incommensurable après tant de travail

The app doesn't work---doesn't connect to my Facebook account properly, and the instructions they give are constantly outdated or unclear.

WE ARE NOT ALLOWED SHOPS IN RSA SO WHY DOES THE CHANNEL SHOW AN ISSUE NEXT TO EACH PRODUCT WHEN IT IS CLEARLY PUBLISHING TO THE META CAMPAIGN. All this tech and not a brain in sight.

It is almost impossible to fix things through FB because their "help" processes are incomplete, don't cover all scenarios, and are buggy. E.G. I can't use my account because their verification forces my to verify myself through one path only. I can't complete this process because it only uses my OLD cell phone number. I can't login or run more ads because of this error AND there are no people to speak with and get help.

Con la última actualización de Shopify, sin advertirnos, nos desconectaron las cuentas a medias y no dan soporte.

They have made the app much harder to deal with, but after taking ages to figure it out, it works fine.

I've spent 2 years sending and uploading every single business entity and tax document we have in our possession and still cannot get the facebook and instagram sales channels linked up. This app doesn't work.

Unable to get shop verified without any reason and no way to get it verified. Only get a general message from support with no help or solution at all. Frustrating!

LA ORIENTACIÓN CORRECTA FUNCIONA. ME FUNCIONA BASTANTE PARA ENCONTRAR EL PÚBLICO DE MI TIENDA POR LA SEGMENTACIÓN DE ESTA MANERA MIS VENTAS HAN AUMENTADO.

I would give zero stars if it's possible. Meta can't connect to my Shopify for months now. And I can't get support if I am not connected to my account. Are you kidding me?

I like the way the app syncs with Facebook and Instagram however I've had multiple issues sorting out the pixel. Facebook meta teams say I need to contact Shopify and Shopify team says I need to contact Facebook, so I am very frustrated at this very point!

being forced to have checkout on FB and Instagram causes loss of sales and adding on warranties, upsells etc. Should put it back to the way i was where checkout was through the site

At first glance it's good, it promises to make it work. But it really underdelivers. You still have to do many things in the meta account, which is terrible, I mean astoundingly terrible. I am new to this but I'm a developer and I still don't understand anything on it. Not shopify's fault, but I really thought the facebook and instagram app would handle all of this nonsense for me. It doesn't. Now I have a semi-connection and I don't know what to do to make it work, neither what it is supposed to do if it can't do that, great.

It is very sad to do business with facebook due to constant rejections despite products being compliant. Also, ads keep getting rejecting and facebook seems to blame their technology. It is total headache to do business with facebook.