Trash and a scam. Charge you for ads that they REFUSE TO PUT UP. Then they do not tell you what the problem is, but continue to bill you!! They suck

not working at my shopify store...why showing this message: This Facebook account is not eligible for setup We don't offer shop or catalog setup in your region. store url : https://lattau.in and location INDIA please solve this...

I write a bad review because it says this integration will not allow in my region like India. why this? In this settings it cleary written it is popular in India. Why FB didn't allow people to integrate from India?

I have attempted to get the shop button to appear on my facebook page with no luck. there seems to be a disconnect issue.

i would rate this app a minus 5 if i could.. ive tried and tried to link m shop and page, spent 4hrs on the phone, paid someone, nothing..fb uses fake profiles for adds. you add says its been shown 1000 times but when you investigate you can clearly see there showing it to fake profiles to reach the required number of views..i read a reddit forum esterday that was ver lengthy about how we now believe 95% of fb adds are scammers.. that deletes the need to advertise on fb..

Não consigo mais sincronizar os produtos da minha loja para o Meta. E excluir o app do SHOPIFY é impossivel

not good because i cant make sales

I actually have not immersed in the app as yet. I do have one thing to suggest. When calling for the verification, the recording does not give answer time. It gave me first just 3 digits and hung up. Subsequent calls gave me only 2 digits, and then hung up. There was no repetition. After 5 calls I finally received the full number; just barely. This was with me sitting here with my phone in hand waiting for the call and immediately pressing the button to answer. There is definitely room for improvement there.

At first, I was a bit hesitant about the connection process, but Daniel's guidance made all the difference. They were incredibly knowledgeable and walked me through the steps with ease. Any concerns I had were quickly addressed, and the connection was established without any issues. If you're facing any challenges with connecting your store or integrating your platforms, I highly recommend reaching out to Daniel Service. You can contact them at [email protected]. They are true professionals in this domain and will ensure your business is up and running without any hiccups. I'm now proudly showcasing my products on my website, Benknostore.com, thanks to the seamless integration facilitated by Daniel Service. It's been a game-changer for my business, and I'm grateful for their expertise and support. Thank you, Meta, for providing the tools and platforms that enable businesses like mine to thrive online. I'm excited to continue growing my presence and serving my customers with the help of this amazing ecosystem.

Great products, even a better support. I got answers after 2 minutes sending an email out for clarification. Great guys they will have your back. My second order this week. Eric thomson NC

I finally got connected to my correct Facebook business page. Everything was easy to do from that point. Thank you!!!

The integration between Facebook and Instagram is somewhat complicated but starting from scratch if things do not work out is not a bad idea. If anything thank you for this service and we are greatly looking foreword to doing business with Meta and Shopify.

Worked perfectly in the past, however since we activated the cookie banner in the Shopify -> Customer Privacy settings, it is not setting correct data to Meta. It only sends 60% of landing page views. Add to cart events are over-reported by 2x. However, the other pixels (TikTok, Pinterest) face the same issues since the activation of Google Consent Mode V2. So might not be the issue of the app, but Shopify's support is not helping either.

So far I'm not thrilled. Most of my products aren't syncing and it shows my account is still in review. I signed up a month ago. Once that's all straightened out, we will see how smooth it goes, but as of right now I can't sell anything through Facebook or Instagram.

My Facebook page and Instagram account not connected to my Shopify website Just show this app isn't compatible with your store Tu mai kya karu

Meta pide actualizar los Pagos en Facebook e Instagram, pero si estamos en el mercado de México no permite hacerlo. ¿Cómo corregimos eso? Además aunque se aplique la configuración de anuncios a México, ha estado enviando a muchísimos paises los anuncios. Desconozco si sea al único que le está pasando esto.

I have been trying to set it up but it's not working the business portfolio and terms of service are not opening

Really bad. Only some of my products from my Shopify website show up on my Facebook business page, so I can't tag any of my products on my Facebook business page. So boosting or creating an ad on Facebook business is a waste of money. Also I reached out to support several times, and nothing has been done. This has been an ongoing issue since I linked my Shopify website to Facebook business page, total nightmare. Very confusing, repetitive tasks and typing to explain issue, (and again writing about the problem here) No help. Keeps saying it can't link items from my store. Why advertise if they can't sync.

Please give us the option to remove the default URL parameters. The tool adds '?utm_content=Facebook_UA&utm_source=facebook' to all our product links and it causes issues with tracking. (I've tried going to https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram as per your other responses; and it just redirects to the generic Shopify help page 'https://help.shopify.com/en'. Please give me an email address to contact instead.)

Not letting me connect to facebook over and over put in the correct password and email/phone number nothing works