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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,990)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Kluttery Sieraden

Oct 10, 2025  on Shopify

The app has many options and does exactly what I wanted it to do on the product page. Although it initially didn't work as it should in the cart, I was helped quickly and very well by the team. Thanks!

マイナビ仙台レディース オンラインショップ

Oct 09, 2025  on Shopify

I'm very happy that using this app has allowed me to set the options I wanted on the site. Also, support representative Clove was very quick to respond, resolving any questions I had right away and even implementing the solution into my email template. Thank you very much.

Rosa Rosae

Oct 09, 2025  on Shopify

Had a problem with custom options not showing in my orders due to a conflict with the theme i am using. Mari promptly solved the issue and now everything works great. If you need custom options there are no better apps than this. highly recommend.

Summit Spa Essentials

Oct 08, 2025  on Shopify

The Easify team is amazing and a pleasure to work with. I had some issues with the formatting of my option sets (because of my theme) and their developers got to work right away and fixed the issues for me so that it worked perfectly with my theme. Thanks to the amazing team and Clove on customer service! I look forward to continuing my relationship working with Easify.

Nobase

Oct 08, 2025  on Shopify

I genuinely cannot express how impressed I am with the support I received from Clove. From the very first message, they were lightning-fast, incredibly polite, and went way beyond what I expected. It honestly felt like I had a personal assistant dedicated just to solving my issue — and not just solving it, but making sure everything was absolutely perfect.

Pieces of Art

Oct 08, 2025  on Shopify

Great app with extensive options for customizing the settings to match your theme. I spent a long time looking for an app that matched my theme, and Easify offers lots of customization options, giving you a lot of freedom in the design. They also provide quick and helpful assistance with questions via chat. Very satisfied!

Genie Promotion

Oct 08, 2025  on Shopify

great customer service, fast response, look like they are always 24/7, unlike any other app, you dont have to wait day by day for a single response

Story Book Cakes

Oct 08, 2025  on Shopify

We recently moved our store to Shopify and explored lots of different apps to help with gift bag customisation. We ended up trialing and liking Easify for our purposes. You can see a live example of this app in use on our site here: https://www.storybookcakes.com.au/collections/christmas-under-20/products/christmas-gift-bag-gold-bows-3-x-cake-in-a-mug We did have some issues with picking slips, cart views and invoices, but went back and forth with Easify support many times and they were able to help us come up with a good solution to our problems. Many of the problems were due to the way Shopify itself is set up, rather than any inherant Easify issues. Originally our component parts of the gift packs were listing separately in the cart and invoices, but they now are grouped together which works much better (and is essential for our team to pick and pack the correct components into the gift packs). We also have a slight issue with our component parts that are $0 or $.50 showing up on our store - we have followed Easify suggestions for hiding them from search, but they were still coming up on recommended product sections. We have now hidden them with code. We also use Easify Inventory Sync as the components of gift bags are also individual products available for sale, and this is going well as well. About half our orders have included a customised gift pack since we went live a month ago, and we have not received any negative comments from customers so everything is going really well.

ZERO9 MX GRAPHICS

Oct 07, 2025  on Shopify

Excellent 24/7 support. All of the team at Easify are very knowledgeable, and resolve any issues very quickly and efficiently.

The Bellinghamsters

Oct 07, 2025  on Shopify

I love this app! The different features allow me to offer a truly customized product for each of my customers creating a special experience for each one! Their customer service is also top notch and has helped me outsource much. I highly recommend this app.

Jakarta Rugs & Carpets

Oct 07, 2025  on Shopify

Tried different options app but this one is by far the best for our needs. Support is quick and reliable. Highly customizable and highly recommended!

GLEAMARTS

Oct 07, 2025  on Shopify

客服Tracy非常及时解决了我的困惑,她回复和解决问题非常迅速,非常专业!!

Hakuna Pets US

Oct 06, 2025  on Shopify

Great app with extensive features, rules that work with variants, drag-n-drop builder, customisations, CSS. Support team is responsive & actually helps you resolve issues quickly.

Images of Ink

Oct 06, 2025  on Shopify

Had an issue with the custom selections not showing up on the order page. I reached out for support and was told they had to look deeper into the issue and would get back to me within 48 hours. Well a few days went by and it honestly slipped my mind but I went back to the email thread and picked up the conversation. After a few moments the issue was resolved (even placed a test order to confirm). They even provided me with documentation on how to get the customizations to print on my packing slips as well. Even with the lag in response initial, they were able to see our conversation history and get everything squared away.

Infy Distribution Ltd

Oct 06, 2025  on Shopify

It so good to work when you chat with someone who really gets to know what you want. Clove guided me through the whole process and even created a short video to use whilst I build the store up. Really appreciate the fact that I knew nothing but guided me through. Thank you and highly recommend it.

Rain Co Designs LLC

Oct 06, 2025  on Shopify

I love how easy it is to create option sets and the price for such a variety of options is amazing in itself. I have had other option apps that were more expensive and didn't do nearly half of the stuff I can do in this app. It's easy to navigate and the customer service is the cherry on top. I've had to ask for help on a few things and someone always gets back to me and is so helpful. I love this app and tell all my friends who have a business like mine to get it!

CSA Creations

Oct 05, 2025  on Shopify

So far so good. The app is easy to use I'm learning as I go because I am new to this but I must say they have a lot of built in examples that you can customize and that really helps a lot and save so much time. Thank you for your quick response when I had a question.

10/twelve DESIGNS

Oct 03, 2025  on Shopify

Mari was great in helping me figure out how to add conditional logic so I can have customers personalize tumblers.

Ola Jewelry

Oct 03, 2025  on Shopify

Tracy, I love your service!!I Thanks!! I really enjoyed the support with all my questions, always attentive and always helping me, and it is truly an app that is fun for customizing the necklaces for my brand.

Moonlight Makers Retail

Oct 02, 2025  on Shopify

Support was extremely helpful with an issue I had. love this app! Does everything I need and more :)

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