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Customer reviews: Easify Product Options Variant

Develop by Easify

Reviews (699)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Rosalita

Feb 21, 2025  on Shopify

Great App - Easy to use and set up. I needed to change my product page layout so I reached out. Violet got me sorted within minutes - Great Service!!

Tip The Tails

Feb 20, 2025  on Shopify

Awesome app! Loving it so far, support is really great and helpful. :) Highly recommend if you are thinking about making the switch.

Ceviches A Tu Gusto

Feb 20, 2025  on Shopify

Excellent application, very powerful and let me set the things I need to my product selection options. Anne was very helpful and kind supporting me setting up my options as I need it.

Heart & Magnet

Feb 20, 2025  on Shopify

Contacted the team for an issue I had locating the customers answer to a question check box. The team responded really quickly. I ended up finding what I needed as they responded so really good customer service. Impressed.

1235 Smokes

Feb 19, 2025  on Shopify

Has worked great so far; support is stellar. Violette was patient and helpful until my issue was solved.

Sesdress

Feb 18, 2025  on Shopify

This plugin is incredibly feature-rich and easy to use. It simplifies everything, making the process so much more efficient. Additionally, Arlo has been really diligent and responsible, always providing prompt and polite responses with detailed explanations. Truly appreciated!

doopsdesigns

Feb 18, 2025  on Shopify

Great app and great help. Highly recommend

Speedy Surprises

Feb 17, 2025  on Shopify

Easify is such an amazing app and the customer service is phenomenal! Highly recommend it for all users!

Cooke Furniture Store

Feb 16, 2025  on Shopify

Anne did a great job helping get the app sorted!

ashleyweber

Feb 15, 2025  on Shopify

This app has been so incredibly helpful for my page and how I sell. I had a small issue when adding some options that took away my add to cart button and I was helped by Hannie. Honestly, I've gotten so used to no one providing or caring about customer service anymore and it's so frustrating, but Hannie was amazing, followed through with that she said she would do, resolved the problem and then reached back out the next day. Have already recommend this app to friends and told them how great the help was. Thanks again, Hannie and Easify!

My Store

Feb 13, 2025  on Shopify

If you use Printify, Printful, or any other print on demand service or your products have a lot of variations then I highly recommend this app. I have a lot of different designs and I wanted my customers to be able to see every design option for a single product all within the same page. This app will allow you to do that and so much more. Anyone who has used print on demand integrations knows that you are limited to the variations that are already pre set within the existing product and you cannot create your own. Easify allows you to customize what and how you want those variations to look like on your website which is a game changer. Customers won't always spend time browsing your website to find the product they want, especially if you offer hundreds of products. Even if you offer something they might buy, the chances of them finding it are low unless they directly come across an ad. By using this app, you can put all of the products you want together and have them on the same page. The app allows you to create links between existing products and connect them. That way customers can see all possible design choices and when they click on the one they want, it will take them to that product page. I will say that this app does take time some time to get used to and understand. I have been using it for over a month now and I still am always reaching out to the support team to ask questions. You will need to give yourself time and patience to understanding how this app works and functions. If you don't then you will get frustrated and feel like the app is not capable of doing what you want when that simply isn't the case. There is a learning curve but it is 100% worth it. Do not let that intimidate or stop you from using this app. The reason I was able to learn as much as I have and figure things out is because of the amazing support team. When I tell you I exchanged so many emails with Easify every single day, sometimes several days in a row. Each time they were attentive, kind and incredibly helpful. Either by fixing the problem for me or walking me through the process until I understood it. One team member, Violette, went as far as creating a video tutorial for me so I would understand how to create my first option set variation. It was super helpful and I used that video whenever I needed to create a similar option set. I'd also like to thank Charles, Hannie, Anne, Lich, and Arlo for all the help in answering my questions. Finding a good app that functions well and does what it is supposed to is important to me. However, I believe that the customer service should be just as good as the app and these guys do an incredible job on both. Give it a try and I mean give it a real try. Really give yourself time to learn this app and see what it can do for you. Reach out to the support team and ask questions. Be patient with yourself but recognize how helpful this app can be to your business and helping you increase sales.

My Store

Feb 12, 2025  on Shopify

The change image feature was not working on my store, contacted support and Anne responded promptly. She looked into the matter and escalated further for me, with the technical team now investigating. I also was unable to upgrade to Pro in order to unlock more features, I mentioned this to Anne and she upgraded me straight away. Currently, I am waiting to hear back from the technical team, but the immediate support and positive attitude from Anne in the chat has been amazing so far.

Java Jargon

Feb 12, 2025  on Shopify

Solved my problem! Awesome customization solution. Very helpful staff... thank you Anne!

PPO

Feb 12, 2025  on Shopify

Easify is a great app that adds a lot of customization options to Shopify. It's easy to work with and has good documentation. The support has also been fantastic--they are quick to respond and help with implementing any changes or troubleshooting issues. Highly recommend!

Bella + Mauve

Feb 11, 2025  on Shopify

Anne was very helpful

Lucine & Bastien

Feb 11, 2025  on Shopify

Great product, i found this product allow us to make all we needed for customisations and pricing addons without problems, it offer a LOT of features, customisation is simple, translation work great too. and the support team if amazing, available and really nice to meet. i recommend this app at 100% !

phybone

Feb 10, 2025  on Shopify

BUNGUBOX

Feb 10, 2025  on Shopify

Rich feature set that is almost overwhelming, but once you figure out all of the features, it is very powerful. I especially like the ability to toggle the option sets so that they can be hidden to take up less space on the page. They also have very good multilingual support, i.e. the ability to display my options in multiple languages. Not many apps support this. Their support team was very quick to respond and was very helpful.

Timber Engraves

Feb 09, 2025  on Shopify

I can't fault this app add-on - it's truly exceptional. With outstanding customer service and a brilliantly designed app, Easify is perfect for anyone looking to add customisation to their store. I've been working with Charles from Easify’s support team to tailor the app to our website’s needs, and he has been incredibly helpful every step of the way. His support has made the process seamless and stress-free. Thank you, Easify!

Eurovista Blinds

Feb 08, 2025  on Shopify

Easy to use. Helpful and very responsive team to answer questions.

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