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Customer reviews: Easify Product Options Variant

Develop by Easify

Reviews (699)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

csinosan

Dec 06, 2024  on Shopify

the UI is crap, but works... until you realize you can only export your orders with the top plan...

Waycap INC

Nov 03, 2024  on Shopify

I ran into a lot of problems with this app. The cart wouldn't remove variants, and it kept adding the first variant option in the cart when selecting multiple variant, which was frustrating. I set the increment value to 12 units, but some variant didn’t follow this setting and showed wrong quantity in the cart. After struggling to set everything up, I gave up and started looking for another app. There were just too many issues, and I felt like this app needs testing and improvement. Consider different app before installing this one.

Grabvam.bg

Oct 06, 2024  on Shopify

Do NOT BUY! THERE is problem after problem with this app. Its working only in moments when "dev"team is online and do something. Next day is coming onother problem. Once they say that the probkem is my theme, next day say that the prpbkem is the app... as i say " problem after problem" and lose money and time.

Line & Stitch

Sep 26, 2024  on Shopify

BEWARE!!!!! This is the worst app ever, period. I had used it for over 6 months and have lost so many businesses because of it. I have over 100 different option sets so migrating to another app means many many days of precious time and hard work lost to no avail. 1. It's very buggy and slow and hard to use. You literally have to save your work every 10 seconds other wise it may get lost. 2. It's not compatible with the native shopify environment, which means you will get lots of systematic bugs using this app and will lose a lot of customers. 3. It has issue with currency conversion. For example, if I have a customer in Japan and my product is priced in japanese yen for that customer, let's say 15000 yen. when that customer proceeds to checkout, he will be charged $15000 USD instead of $100 USD after conversion. For this reason I have lost a lot of clients. 4. The add on price function doesn't work right, which means the customers wont be charged for the add on prices at checkout. customer service offered to have it fixed for me for all listings in less than 24 hours but it's been three days now and I never heard from them again. 5. the app is too poorly written that it slows your website speed. run a test at pagespeed and you will see what I mean. Final verdict, avoid this app before you make commitment in it.

My Store

Sep 09, 2024  on Shopify

Not so good. Option name is distorted in cart, why "Good" turned into %22Good%22

NYC Bouquet Delivery

Aug 20, 2024  on Shopify

This is the worst app I have ever used in my life. All the time I spent setting up this app feels like a complete waste. So many errors—literally dozens of them. Even the basic functions don’t work. Today, my customer made a payment, but the options I set through this app were not reflected during checkout, so I had to send the product at a loss. I can’t believe such a ridiculous situation is happening! And when I tried to report this critical error, I couldn’t even access the app. This is by far the worst, absolutely the worst service I’ve ever experienced.

Pet Bestie

Jul 12, 2024  on Shopify

I was using paid version of this app. The file upload started injecting a long url link with their app information on my checkout page where the file name should be. Huge privacy issue and confusing for my customers. Their support said it's not their problem to fix, it's Shopifys. Took 3 days of them not understanding English or my problem to tell me they won't fix it. I'm leaving Shopify as support for Shopify apps is terrible and developers in other countries don't understand English or fix their broken apps.

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