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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,049)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

CookiesByDesignProd

May 16, 2025  on Shopify

Daisy was very helpful with helping me find a solution of dynamic options.

MOglie

Apr 28, 2025  on Shopify

Easify Product Options was a game changing app for our business. It allows us to offer highly personalised products, and it also integrates seamlessly with the Theme, so it doesn't look like a bolt-on, which the previous Option app we that used did. There are some small improvements that could be made, which would lift this to a 5 star rating.

BIKEPACKING BAGS | Paper Roads Aotearoa

Apr 21, 2025  on Shopify

Got it downloaded and had the first option set, set up in about 2hrs. Incredibly intuitive and easy to use. Just had one minor glitch and Daisy and Clove from the support team jumped on support straight away. It was a matter of going with what the app wants to do and not upset it, by reordering the variants. The app looks good (and cute), with the ability to customise fonts, colours, buttons etc to blend in with your website.

EKG Designs

Apr 18, 2025  on Shopify

Your customer support staff is fantastic! Violette :)

Juliet's Bakery

Mar 23, 2025  on Shopify

Very Good!!!

ShopGRC

Feb 05, 2025  on Shopify

App is great. There are sometimes where assistance is needed but Support is fantastic! Easily accessible and sticks with you until problems are solved. Hannie was great!!

The Pass Photography Prints

Dec 04, 2024  on Shopify

Best custom variant options app I've seen yet. Compared to others, the aesthetic is more modern and has a feel of usability, there are lots of options and details to choose from and the customer support is quite seamless. Support responds quickly over the online chat and is very helpful, plus available often (24/7 I think). So far I really like the app. Only four stars as there is still some room for development with certain features such as ensuring the options show in the confirmation emails.

goodiemugs

Dec 03, 2024  on Shopify

I became extremely frustrated while working on my Easify template so I reached out to chat. Charles and Anne were a tremendous help. Charles sent me a step by step video to get me on the right track and by allowing Anne permission to manage the app on my end, I was able to stop pulling anymore hair out and proceed to building my empire. ;)

folkhemmet

Nov 19, 2024  on Shopify

Great app, which exactly does what it advertises. There have been some bugs and glitches which unfortunately takes away one star, but the support have been very helpful and they have taken action and responded quickly. Big thanks to Violette, Anne and Lich for their help!

Golazzo

Oct 22, 2024  on Shopify

I have had a few issues with this app such as how add ons are displayed in a cart, how they are displayed at check out and how addons are presented in bundles. The cart issue was fixed very quickly. The checkout is not something they can change but it is not a big deal. We are working on the bundles issue. I have been helped by Ann, Lin, Violette and Lich. They have all been extremely helpful, easy to communicate with and they have addressed all my issues within minutes of them being raised. Superb service!!

Chunky Deli

Aug 07, 2024  on Shopify

Some missing features, but the team is great to work with and has helped figure out solutions throughout the process. Definitely test out your integrations to make sure they are working as expected and data is not being lost.

MyUnique

Jul 27, 2024  on Shopify

Amazing app, just a few limitations when it comes to customizing the appearence of everything which is why I'm not going it a 5star. I had help from Charles seting up and he was an amazing help, super friendly and really helped me solve my problems quickly, thank you!

PopStamp

Jul 11, 2024  on Shopify

As a developer, I need to be able to modify/customize/access certain type of data, from the theme files. Although it is not possible to access everything or I don't have the knowledge to do so, the Easify team was available to help me and my team to deal with our requirements. Would go to 5* if I could do exactly all the things I'd want to, as the customer service is 5* already, but it's still perfectible, respectfully :)

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