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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,049)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Wholesale Carabiners

Apr 22, 2025  on Shopify

Great app for adding more options to your Shopify products. Easy to set up and customize the options. Easify customer support is quick and responsive to help resolve any issues you might experience. Their whole team has been a pleasure to work with. Anne helped us fix an issue we were having right away. Highly recommend Easify!

Pa-Kua Europe

Apr 22, 2025  on Shopify

Very easy to use and with many, many options to set your products!...customer service fast and efficient!....highly recommended!

The Ivy Collection | Luxury Wedding Stationery

Apr 22, 2025  on Shopify

A great app easy to use for customised products would definitely recommend. I Had one small issue and Clove fixed it for me straight away. Very happy I found this app

H&R BAKERY

Apr 22, 2025  on Shopify

For someone who is constantly on the chat (or what feels like it!) because I am just not into tech at all, every time has been a really great experience. The query or the things I just haven't been able to figure out someone the other end has been super helpful and solved it every time! Really great app to help streamline options for my customers and great customer service when help needed. Highly recommend.

Red Plate Powersports

Apr 22, 2025  on Shopify

100% Awesome App & Great Customer Service. Some Features Could Be Added, But Still Deserves a 5 Star

Principal Optical

Apr 21, 2025  on Shopify

We have been using Easify for a while now. Seamless and enhances our offering of prescription lenses. The help received by the team, especially Liv is always appreciated. Many thanks!

Tazgo Nutrition

Apr 21, 2025  on Shopify

Easify is a great app for customizing products on my store. It's easy to use and helps me set up options quickly. The support team is very responsive and solved my issue fast. I hope future updates include features like adjusting width for different devices and cropping images within the app. The design could be improved, but since it's a free version, it's understandable. Overall, it's a helpful tool with excellent support.

BIKEPACKING BAGS | Paper Roads Aotearoa

Apr 21, 2025  on Shopify

Got it downloaded and had the first option set, set up in about 2hrs. Incredibly intuitive and easy to use. Just had one minor glitch and Daisy and Clove from the support team jumped on support straight away. It was a matter of going with what the app wants to do and not upset it, by reordering the variants. The app looks good (and cute), with the ability to customise fonts, colours, buttons etc to blend in with your website.

Dawson Knives

Apr 21, 2025  on Shopify

Great app with lots of handy features. Due to Shopify's inventory constraints I needed an outside way to track the inventory of two separate items that go together but that the customer must choose colors for separately and that the inventory must be tracked separately. This app more than covers that need, as well as other features like changing the product photo to match the variant selected. Customer service is very responsive and helpful and they work to quickly solve any issues even if it has to be passed up the tech chain. Shoutout to Lich and Anne in CS for all their help!

Crateawayco

Apr 21, 2025  on Shopify

Customer Service was fantastic! I needed help adding custom CSS and the dev team did it live in less than 5 minutes. I chatted with Liv - very helpful!

Lightning Laser Engraving

Apr 20, 2025  on Shopify

We were very frustrated in the beginning, but Tracy was very helpful in helping us resolve an issue we were having.

Un Chien Heureux

Apr 19, 2025  on Shopify

The team is top, lots of possibilities and always shows with videos or guides where explanations are well explained in detail. Thank you

Lichtmast-24

Apr 19, 2025  on Shopify

Uninstalled this App and still charging?! They were unable to make it compatible to Pagefly Pagebuilder - even after paying for the programming service. It left a mess - so we had to uninstall it. Yet they are still charging the monthly fee?

Sassy N Classy Mini & Me

Apr 18, 2025  on Shopify

Violette was very helpful in getting me set up to hide the new listings created by adding options. Extremely helpful

Noémiah

Apr 18, 2025  on Shopify

Super appli, dont j'utilise la version gratuite, qui est bien plus flexible et riche que bien d'autres du même genre. Merci à Anne, qui m'a aidé rapidement !

MotherCroccer

Apr 18, 2025  on Shopify

Wow is all I can say! Unbelievable service from Easify - they made a custom solution for me in a couple of hours, saving me the hassle and money of having to hire a developer to make custom code for the solution I needed to fit my template. I highly recommend. So pleased with Easify - their customer service is next level! Thanks Daisy, Anne, Lich and Liv

LeiteMelo LLC

Apr 17, 2025  on Shopify

Liv is a great employee. Very collaborative and problem solver. My first impression and experience with Easify was really good mainly driven by his help. Thanks.

Basic Precision

Apr 17, 2025  on Shopify

Exceptional Flexibility and Outstanding Support We installed this program for evaluation purposes, and it has proven to be incredibly flexible — exactly what we needed for our complex technical product. One of the standout features is the ability to dynamically show compatible accessories based on the specific options selected by the customer. This is a game-changer for us. Instead of explaining which accessories work with which configurations, the customer now simply selects their product options and instantly sees only the relevant accessories. It saves us time and prevents confusion — brilliant! As for the support — I’m genuinely impressed. Initially, I wasn’t completely happy with how the cart behaved after selecting options and hitting the "Add to Cart" button. The team immediately understood the logic behind my concern, responded quickly, and proposed a perfect solution. They implemented it right away, and now everything works exactly as it should. If I could give more than 5 stars for the support team, I absolutely would. Outstanding job!

813 Alignment Tools

Apr 17, 2025  on Shopify

英語⇔日本語で使い方の問い合わせをしましたが、チャットでスムーズに解決できました。英語で問い合わせる必要はあるものの、いまどき翻訳アプリはたくさんあるので、使用方法で迷うことは無いかと思います。 I made inquiries regarding the usage in English and Japanese, but I was able to resolve the issue smoothly through chat. I believe there will be no confusion regarding the usage.

Tribe Lacrosse

Apr 16, 2025  on Shopify

"Amazing support! The team was super helpful and resolved my store issue quickly. Highly recommend this app!"

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