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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,990)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Memora

Oct 02, 2025  on Shopify

Helped me with the Image switcher as there was a bug in the theme. Fixed the issue in few minutes. Thanks team

Macco

Oct 02, 2025  on Shopify

I initially had some problems with the integration, but after escalating my issue the Easify team devoted resources to work on my problem overnight. I woke up with a functional website and a helpful email. Anna did a great job rounding up with me and solving my problems.

Juicy Jigs

Oct 01, 2025  on Shopify

The customer service here is absolutely top notch. I had Clove assisting me and she was phenomenal. She is the gold standard in customer service for sure. Can’t say enough good things just amazing.

Rozanna's Violins

Oct 01, 2025  on Shopify

I'm very impressed with this app and Clove along with her team, were incredibly patient and kind. Bravo!

Maximum Precision Designs

Oct 01, 2025  on Shopify

Easify works great, and their support team is wonderful. I worked with Anne who was able to forward my issue to a developer, they modified their product to work with my theme, verified that the fix worked, and kept me informed all along the way. I’m very happy with with their service.

Kubb

Oct 01, 2025  on Shopify

O Easify é muito eficiente e de fácil utilização. O suporte também merece destaque — a Tracy foi extremamente solícita e atenciosa no atendimento.

DekoArte

Oct 01, 2025  on Shopify

This app works great for the customization I need, and the support is also very attentive and effective!

Kart Wraps

Oct 01, 2025  on Shopify

A great App that allows you to add individual options for your products. We did have a few little tricky issues in the set-up when more than one element was combined, but the development team in the HELP section were fantastic.

Soaring Phoenix Studios

Oct 01, 2025  on Shopify

Support is excellent! Charles was helpful and super-fast with an answer - (I'm betting it's a common question). Any time I've run into a problem, it has taken only a few minutes to get things back on track. It is a longer process than you will think when you first get into it. There is a learning curve even if you've been maintaining your own website for a while. The demo makes things look relatively simple, but it will take you more time than you expect, so plan accordingly. Very happy with the application so far, although we are not yet live.

Golston Jewelry

Oct 01, 2025  on Shopify

A very good app with many functions. Really nice to start up my custom jewelry website and it's really great. Makes customized products a lot easier to sell. Clove always respond quickly and helpful. Strongly recommend.

ScrubbyChic

Sep 30, 2025  on Shopify

Great app! Great customer service! Makes things like embroidery so easy for a shop like ours! Get this one, you wont regret it!

My Momento Box

Sep 30, 2025  on Shopify

Lots of free options for those just getting started. The support team is also very responsive. Thanks for all the help Anne!

TCOgraphics

Sep 30, 2025  on Shopify

The live support is amazing! Tracy was able to get some devs to support me with an issue within a few hours!

Brickhouse Toneworks

Sep 29, 2025  on Shopify

I love this app! It's easy to understand and use. It's a money maker too for optional add-ons that customers can't see (or don't know about it) unless you show it in the options field like this app does for you. Brilliant and the customer service is amazing!

Cocoa Oven

Sep 29, 2025  on Shopify

Very easy to navigate the app and do the installation. I also want to give a shoutout to the customer support - particularly Liv who was very prompt and thorough with her suggestions when I got stuck with a couple of different set up steps. Highly recommed

proposalring

Sep 29, 2025  on Shopify

I’ve tried a few custom product options apps, but Easify has been the best by far. The app is simple to set up, flexible, and works smoothly for my needs. What really stood out was their customer support — when I got stuck during my initial setup, the team responded promptly and patiently walked me through the process. It made the whole experience stress-free. Highly recommend Easify to anyone looking for a reliable and well-supported product options solution on Shopify.

Nolia Jewelry

Sep 27, 2025  on Shopify

I haven't used the app live yet, but the setup so far has been pretty straightforward and anything I'm confused about, Mari has been very quick to respond and help me with! I'm excited to try this app as it allows for far more personalization that I'm used to seeing on these type of apps.

AKS Accessories

Sep 27, 2025  on Shopify

Review For Hannie - Customer Service I recently had the pleasure of interacting with Hannie in customer service, and I couldn't be more impressed! As someone who is new to this app, I found Hannie's approach to be incredibly helpful. She was very patient, taking the time to listen to my concerns and answering all my questions thoroughly. What stood out the most was her ability to provide step-by-step guidance, which made navigating this app much easier for me. Thank you, Hannie, for your outstanding support!

My Adorable Pup

Sep 24, 2025  on Shopify

I'm always having little questions and doubts about certain features using this app and I have always found my answers through their chat system. Liv was helping me today and sent me a few videos that really helped, specially since i am a visual person. I am very happy with this app so far!

Morganics Handcrafted

Sep 24, 2025  on Shopify

I love the easify app. It lives up to its name, as it is very easy to use. It does just what I need it to do, and customer service is outstanding. Mari, Hannie, Anne -- they are always there day or night to answer a question or help me when I'm trying to do something more complicated with the app. Because of them, I'm never frustrated with the app or my purchase of it, because it does what it's supposed to do. Plus I love that they continue to add more features and give me more bang for my buck.

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