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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,049)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Cassel's Sports & Awards

May 23, 2025  on Shopify

Easify Custom Product Options has been vital to our revamped website. On our previous site, but had to resort to some annoying ways to get our pricing close to what we charge in-store. Now that we've moved to Shopify, this app has allowed to charge exactly as we would in-store, making for much better consistency in pricing. Lich and the team have also been very helpful when I've had questions. Great app and great support. The only thing I've noticed that could make it better is the ability to charge per-letter with the text area. Right now, this is only available with the text box option, but I'm hopeful this can be added to both options in the future.

Handcrafted by Bel

May 23, 2025  on Shopify

The customer service is excellent! I have needed them twice now because I am learning and they have helped me each time. Highly recommend this app.

Pininfarina Hybrid Watches

May 23, 2025  on Shopify

5 Stars – Outstanding Customer Service! I've been using the Easify app for my Shopify store and couldn’t be happier with the experience. The app itself is intuitive and works seamlessly, but what really stands out is their top-notch customer service. The support team is incredibly responsive, patient, and goes above and beyond to ensure everything runs smoothly. I had the pleasure of working with Liv, who was incredibly helpful, responsive, and knowledgeable. She took the time to understand my issue and provided clear, effective solutions. It’s rare to find support this good. Whether it was a quick question or a more complex customization request, they handled it with professionalism and care. Highly recommended if you're looking for a reliable app backed by an exceptional support team!

The Village Wick

May 22, 2025  on Shopify

I had a few questions setting up my pricing structure, so I started chatting with Clove from Easify. She sent me a couple videos so I could easily view what I should be doing. It was great! Later, I had issues setting up images to my options.. It was an easy fix after Hannie helped me!

The Stitch Horse

May 22, 2025  on Shopify

This app so far is quite good. I am still trying it out. Tracy helped me with an initial problem (on my part) and helped me figure it out quickly and easily!

KibbleScoop

May 22, 2025  on Shopify

great app! very responsive support team. Tracy helped resolve the issue I came across. Very happy so far!!

FlyingEyesOptics

May 22, 2025  on Shopify

This is a wonderful app! The amount of customization allowed makes it easy for anyone to create product options, and is easy to use by customers. Also, the customer support team is always on it and helpful. I had some questions and Hannie was able to help me find all of the answers within minutes! I would definitely recommend this app to any shopify store who needs some easy customization of products, whether it's upselling extra products or creating bundles for multiple products. I will say you have to be patient with it sometimes if you're creating a complex Option Set, but that doesn't take away from the greatness of this app!

Rosetta Roasting

May 22, 2025  on Shopify

the product and the support team are literally the some of the best i have ever dealt with. Every issue i have had to deal with they have taken care of in short order they are amazing.

packoutcampers.com

May 21, 2025  on Shopify

Liv was very helpful in fixing my issues. The variant selections Easify adds have made my product more customizable.

Hollis

May 21, 2025  on Shopify

Clove is amazing!!! She 100% helped me figure out what I needed even when I didn't know what I needed! Thank you, Clove!

Angelus Direct

May 21, 2025  on Shopify

If you sell custom products with a massive list of options like we do (130+ color choices), Easify is a game-changer. It's hands down the only app we’ve found that actually presents all our options in a clean, intuitive way that looks great for the customer. We use it for mix-and-match, bundling, and full customization and it just works. No clunky layouts, no confusing setup. It's boosted our UX instantly, and I can confidently say our conversion rate is climbing because of it. Bonus: their support team is top-notch. Fast, helpful, and clearly invested in making sure their product helps businesses grow. Highly recommend if you care about giving your customers a better shopping experience and making more money in the process.

Groupe Royalty Portes et Fenêtres

May 21, 2025  on Shopify

Probably the best support you will ever get from a shopify app. Had a guy charging me 900$ for the change they did for free

SLIMJACK

May 21, 2025  on Shopify

Great options and a great support team. They helped me very quick with setting up the app and fix some bugs. Thank you to Liv from the Supportteam! :) I would rate this app 10/10. :)

JoJo Co.

May 21, 2025  on Shopify

The Customer Support at Easify is excellent! They are so helpful and get things resolved really quickly. Thanks Clove for helping me out today with a problem that occurred after we updated our Shopify theme :-)

Magilie

May 21, 2025  on Shopify

Ottima app mi serviva per giungere opzioni alla scheda prodotto, le opzioni sono innumerevoli, la consiglio vivamente!

Designer Little, INC

May 21, 2025  on Shopify

Great customer service. Replied quickly and helped me sort out an issues i had on the spot. Thanks Clove!

My Store

May 20, 2025  on Shopify

Just enquiring at this stage about the functionality and Tracy answered all my questions very swiftly. She even provided supporting documentation. Very happy.

Mirgraph

May 19, 2025  on Shopify

Great support! This app is so far the best and easy to use for custom products. I'll keep using this application.

Morris & Mole

May 19, 2025  on Shopify

Only recently started using this app but it's good so far. Customer service from Jen was very helpful and quickly fixed an issue I was having.

PosterJunkie

May 19, 2025  on Shopify

Anne helped my greatly with my question for some custom work. They did it swiftly and everything works great now.

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