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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,718)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

FLICKER CANDLE AND COFFEE

Sep 22, 2025  on Shopify

The customer service is very good. Tracy on the live chat had a quick and helpful response that helped me get started right away with setting up the app on my website.

Aiteilier

Sep 22, 2025  on Shopify

This application is really great. During the usage process, I also encountered some problems. However, the technical support staff Tracy was very patient in helping me solve these issues. This is an extremely excellent team.

Pawz Please

Sep 22, 2025  on Shopify

A bit clunky at first but once you get the hang of it, the features are very useful for every situation. Tracy was a great help to assist in setting things up for me!

Juhlamaailma

Sep 22, 2025  on Shopify

Great app with lots of features. Easy to use and works as promised. Customer service is fast and efficient. I recommend it!

Bendiciónes Candle Co.

Sep 21, 2025  on Shopify

I am having issues with the options my customers are selecting not showing on my product orders. Anne answered quickly and is working to correct the issue , hopefully this can be resolved quickly.

Médecina

Sep 21, 2025  on Shopify

The app is absolutely amazing — it gives so much flexibility to customize products and improve the customer experience. What really makes it stand out is the customer support: Anne helped me a lot, with great patience, professionalism, and fast responses. Honestly one of the best support experiences I’ve had. I highly recommend this app and the team behind it!

Montrose Makers

Sep 20, 2025  on Shopify

Great experience so far with this app and the customer service was excellent - very quick to respond and sorted the problem in minutes for me.

UncommonWares

Sep 19, 2025  on Shopify

Thank you, Lich for the super prompt assistance with a custom setting! So far I am loving the look of the custom product. It's been easy to build and looks so professional. It's testing well and we're excited to launch our new custom ID Label products. Thanks again!

Direct Drainage

Sep 19, 2025  on Shopify

Absolutely amazing app for your store. The amount of time this saves instead of using variants is a game changer. So many features, everything you could think of, and the support team are excellent.

Faye By You

Sep 19, 2025  on Shopify

Excellent app with amazing functionality, allowing personalisation to your product pages. Customer support is amongst the top, Tracy is always such a great help. Would recommend without a doubt.

Sparklygifts

Sep 19, 2025  on Shopify

The customer support team has been awesome! They were very helpful in setting up the add-on product for our listing.

Luna Nox Boutique

Sep 18, 2025  on Shopify

I downloaded this app to streamline my graphic tee bar. Customer service so far has been phenomenal. Clove and Mari were both amazingly helpful. I can't wait to see what this app can do and take the frustration out of trying to figure out listings for my Graphic Tee Bar. This also will help keep inventory numbers straight, which I cannot stress enough how important that is!

BLOODY-STREETS.DE

Sep 18, 2025  on Shopify

I've been searching for a suitable app for a long time that would allow me to combine two products. I tried a few and stuck with the first one. It's user-friendly and easy to use. I created templates and off I went. Support is also first-class. The entire team was there quickly and solved the problem fairly quickly. And the app isn't too expensive, so it's worth every cent. Thanks.

Papierwerkstatt Hamburg

Sep 18, 2025  on Shopify

Very useful functionality and great customer service. Jen was able to help us within minutes on very specific issues with personalised support. can recommend

Half A Lemon

Sep 18, 2025  on Shopify

The Easify App is very versatile and gives you many different options to work with even in the FREE Plan. If you get stuck while setting it up the Customer Service team are amazing. I spoke to Liv on their Chat Service who went above and beyond in answering my questions and providing me with screenshots to walk me through what I needed to do. Fantastic App and an Amazing Team - Def 5

Creative Monument LLC

Sep 17, 2025  on Shopify

I am still in the set up process, but so far I am very happy. I am sure if you are doing something simple like apparel or cards and other printable products, this would be super fast and easy. My set up is a bit more complicated due to the product I have with pretty strict restrictions, but I have tried several different apps and this one is by far both the easiest and the one with the best customer service! Super quick to reply at all hours. I am very happy so far!

Almagor

Sep 15, 2025  on Shopify

Atención impecable y muy muy ágil, la verdad estoy muy satisfecho con la app. La recomiendo al 100%

KLSH Jeans

Sep 15, 2025  on Shopify

Great Ongoing Support from Jen Jen from Easify Options has been incredibly dedicated and proactive. Even though our request is still in progress, she’s doing everything possible to find the best solution. Her commitment and professionalism really stand out. Highly appreciated!

My Store

Sep 15, 2025  on Shopify

They are the best. Im using easify from a very long time and their Support service is so Amazing. Thanks to Liv , Lich & Anne for always helping me out

Glowee Store

Sep 15, 2025  on Shopify

I am very happy, they answer me very fast and even send me videos like tutorial because I am very visual person. thanks my website is glowee.store

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