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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,049)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Etoile de Fraise

Jun 24, 2025  on Shopify

Bonjour, après un petit problème rencontré j'ai communiqué avec l'équipe de Easy Custom Product Options, mon interlocuteur Charles très à l'écoute m'a beaucoup aidé. Je recommande cette application et son support très réactif. Merci beaucoup à Charles.

20-four

Jun 24, 2025  on Shopify

5-star service! The response time was incredibly fast, and this app is saving me $250 a month on a ring builder. Huge thanks to the entire team for making the process so easy and affordable! If anyone needs wedding rings or custom jewelry, feel free to reach out to me. I’m offering a special discount exclusively for the Easify team—no markup rates. Don’t miss out!

Cash's Nametapes

Jun 24, 2025  on Shopify

We are still trialing this app to make sure it suits our needs. The customer service is top notch. The team reply almost instantly and even go as far as performing video demos to help set products up. Thanks team!

Mildred's

Jun 23, 2025  on Shopify

Already super impressed with this light weight app that carries some heavy functionality punches! Great support from Clove too. Recommended. Thanks team!

Thunder Designs by Lenzy

Jun 23, 2025  on Shopify

So far, this app has been great! There have been a few hiccups, but any questions that i have had, Liv, from customer support, has been very graciously helping me through every step. She has been able to help me figure out a way to post the products on my site exactly how i want them. This app has been very helpful!

Sensalea

Jun 23, 2025  on Shopify

Estoy encantadísima con esta aplicación de personalización de productos. Ofrece una cantidad increíble de opciones: puedes añadir variantes con texto, campos para que el cliente suba archivos, complementos extra... ¡todo lo que necesitaba para mis productos personalizados! Además, el servicio técnico es una maravilla. Siempre que he tenido alguna duda o problema me han contestado rapidísimo —normalmente en el mismo día— y con una atención súper amable y eficaz. Se nota que están pendientes y que les importa ayudarte de verdad. También quiero destacar que tienen muchísimas guías y recursos que explican paso a paso cómo configurar cada parte de la app, lo que hace que todo sea mucho más fácil aunque no tengas muchos conocimientos técnicos. En resumen: una aplicación completísima, con un equipo humano excelente y que ha sido clave para mejorar la experiencia de mis clientes en mi tienda. ¡Muy recomendada!

Propét Australia

Jun 23, 2025  on Shopify

Really easy to configure yourself, but if you have any questions the support is so quick to reply. The options make the store much easier to browse and add cross sell opportunities.

Faithfully Whole

Jun 21, 2025  on Shopify

I’m so impressed with the Easify app and especially with the amazing support I received from Hannie. Today was my first time using the app—I had no idea where to begin. Hannie patiently guided me through every step. She sent me helpful tutorial videos, clearly explained the process, and even submitted a collaborator request to dive in and troubleshoot directly. What really stood out was how she stuck with me until I fully understood how to create an option set and connect it to an existing product on Shopify. That kind of hands-on support is rare, and it made all the difference. I’m truly grateful and now feel confident using Easify thanks to her. Highly recommend this app—and if you get support from Hannie, you’re in great hands!

Hakuna Pets AU

Jun 21, 2025  on Shopify

Very powerful app with out of the box templates & options to refer to. There are also in-app settings & in-app CSS section to fine tune your options look. Very helpful live chat support + documentation too.

andando.mx

Jun 20, 2025  on Shopify

It is sooo easy to use and integrate! I have had the best experience with their support team, they work fast and have a great clear communication and super fast time response! I really recommend this app!

The Maven Mix

Jun 19, 2025  on Shopify

So far I love the app and their customer service exceeded my expectations. I talked with Liv and she was able to help me fast and effectively. Great app, great support, definitely worth checking out!

Zurchers

Jun 19, 2025  on Shopify

Awesome customer support, very smart and nice. I would hire them and give them a raise if I had the option.

Modern Coastal Living

Jun 19, 2025  on Shopify

LIV and Mari have been so very helpful. Thank you both for your patience and time to understand the questions and to deliver the answers. Whilst also managing their workload and customer expectations! :)

Three Fools Coffee

Jun 19, 2025  on Shopify

Support from Liv at easify has been great! Have tried many different apps to find a solution for our site and easify have by far been the best to work with. Would absolutely reccomend.

layoris

Jun 19, 2025  on Shopify

Thanks to Anne and the Easify Product Options team, my needs were responded to and modified immediately, which was great.

mysfragida.gr

Jun 18, 2025  on Shopify

Amazing app with a lot of choices and so easy to use it. Support team is always available for helping you and the price is good. Best choice for product options.

Philip Jones Jewellery

Jun 18, 2025  on Shopify

Great app - has everything we needed it for and more and the support and assistance to get it set up and customised has been fast and excellent.

Afsun & Co.

Jun 18, 2025  on Shopify

I had a small issue with getting my size option to show only when “Stitched” was selected, and Mari from support helped me out quickly. She was super helpful and made sure everything was working the way I needed. The app itself is easy to use and works great for adding custom options without messing with Shopify’s variant limit. Really happy with it!

He-merch.com

Jun 17, 2025  on Shopify

The support is Awesome,many thanks Clove for your great kindness and pro action for the respond of all my questions!!

Wick of Hope

Jun 17, 2025  on Shopify

Excellent customer service by Liv. Their support is very helpful and friendly. Easy to use app, highly recommended if you need customization for your products.

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