I initially left a positive review because of Clove’s amazing help on a previous ticket. However, my overall experience with the app’s support has gone downhill. The general support is extremely slow, and most agents seem to know less about the app than I do. They often say something isn’t possible when I know it is, and I’ve ended up solving most issues completely on my own. The main problem is that serious bugs in my sets take days to be fixed. It’s now been 2 full days plus the weekend 4 days in total and nothing has been resolved. I can’t make my sets live, which makes the app completely useless at the moment.

Hannie is so helpful and answered all my questions. Looking forward to working with everyone at Easify in the future.

Customer service is excellent! Celine took care of our issue (and even added a little extra for us)and it was fixed very quickly.

Ich bekam eine schnelle und kompetente Hilfe. Sehr netter Service. Kann die App und den Service nur empfehlen. Herzlichen Dank!

GUTE APP SUPPORT AUCH SEHR NETT TOP:) MARI BESTE Mitarbeitern hat mir in paar sekunden geholfen. super nett auch ich empfehle sie weiter toppp toppp.

Powerful app with Customer Support that is nothing short of amazing. Responsive and patient, in particular Tracy was extra helpful.

the developers fixed my shit within 12 hours, i was surprised! Thanks to Kat, Anne and Tracy from the support team

Just downloaded this app to help out with product options and extra add ons. So far, I'm absolutely loving it! I have a laser engraving machine as well as over 100+ variants on the leather products I make currently. This up will allow me to expand and grow my business the way I had envisioned. The image upload will be game changer. No more chasing customers and waiting for their replies. Quicker dispatch and a professional addition we can customise, to our website theme. Anne was also great to speak to, she was able to collaborate with us while were still in production of the new website.

The support I received was outstanding! The team was very helpful, professional, and responsive. I truly appreciate their excellent assistance and would highly recommend their service

I just want to say that this app is phenomenal! It helps tremendously with helping setting up your products by swatches, color, etc., and I can't say enough about the support you receive if you're ever in need of anything in how to use this app. Anne is awesome, no hesitation whatsoever in knowing what she is doing when it comes to helping you maneuver around this app. The support is always there, in some way, shape or form. I can't say enough about this app or the support/people who operate it. If I could, I would give this a 10 star. Thank you Anne!