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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (940)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Umbratec-System

May 28, 2025  on Shopify

Sehr kompetente und schnelle Hilfe. Der Konfigurator passt gut für die Auswahl unserer maßgefertigten Produkte. Special Thanks to Tracy

Prozente Momente®

May 28, 2025  on Shopify

The app is absolutely perfect for offering personalized products! It's user-friendly and offers exactly what I was looking for. Whenever I encountered an issue, the support team responded immediately—especially Clove, who's always there when you need help. She does an outstanding job! Highly recommend!

BloomThis MY

May 27, 2025  on Shopify

Awesome Product with Even Better Support I really like this product, but what makes it stand out the most is the support team. Anytime I run into an issue, they’re super quick to respond and fix things. I also love how they take the time to ask questions and really understand what’s going on before jumping to a solution. It’s clear they actually care, and that makes a huge difference!

Rufford's Country Lifestyle

May 27, 2025  on Shopify

Simple to use and the support was excellent - fast and direct EXACTLY what was needed - The product was easy to implement and works as it should.

Tommy Tomato

May 27, 2025  on Shopify

The App works really well as a solution for a gap in Shopify funcionality. Tracy was really helpful when I hit an issue (my fault) and solved it for me super quick

Electric Pedal Power

May 26, 2025  on Shopify

I was amazed at how quick my questions were understood and responded to from Charles. The support from this app has been great and seems to have all the answers

The Stitch Horse

May 26, 2025  on Shopify

This app so far is quite good. I am still trying it out. Tech support has been great, a few small issues that they helped me iron out. Thank you!

Party Balloon Studio

May 25, 2025  on Shopify

Anne was great and helpful with solving my problem. I love that easify makes its easy for my customers to order balloons from my shop online.

Robumi Lifestyle

May 25, 2025  on Shopify

Am considering using the app after helpful advise from Hannie. It seems as one of the most affordable ways to have product links for swatches and has quite some additional features.

Chéries Apparel

May 25, 2025  on Shopify

Clove was very helpful & fast response in helping me navigate the app functions. The rest of the team including Violette was also very helpful and making sure Easify app is up to date within our shopify store to utilise the helpful function.

Aug Leather

May 24, 2025  on Shopify

I’ve tried many apps, but I chose this one because the support staff were incredibly enthusiastic and available 24/7 to help with the setup.

Cassel's Sports & Awards

May 23, 2025  on Shopify

Easify Custom Product Options has been vital to our revamped website. On our previous site, but had to resort to some annoying ways to get our pricing close to what we charge in-store. Now that we've moved to Shopify, this app has allowed to charge exactly as we would in-store, making for much better consistency in pricing. Lich and the team have also been very helpful when I've had questions. Great app and great support. The only thing I've noticed that could make it better is the ability to charge per-letter with the text area. Right now, this is only available with the text box option, but I'm hopeful this can be added to both options in the future.

Handcrafted by Bel

May 23, 2025  on Shopify

The customer service is excellent! I have needed them twice now because I am learning and they have helped me each time. Highly recommend this app.

Pininfarina Hybrid Watches

May 23, 2025  on Shopify

5 Stars – Outstanding Customer Service! I've been using the Easify app for my Shopify store and couldn’t be happier with the experience. The app itself is intuitive and works seamlessly, but what really stands out is their top-notch customer service. The support team is incredibly responsive, patient, and goes above and beyond to ensure everything runs smoothly. I had the pleasure of working with Liv, who was incredibly helpful, responsive, and knowledgeable. She took the time to understand my issue and provided clear, effective solutions. It’s rare to find support this good. Whether it was a quick question or a more complex customization request, they handled it with professionalism and care. Highly recommended if you're looking for a reliable app backed by an exceptional support team!

The Village Wick

May 22, 2025  on Shopify

I had a few questions setting up my pricing structure, so I started chatting with Clove from Easify. She sent me a couple videos so I could easily view what I should be doing. It was great! Later, I had issues setting up images to my options.. It was an easy fix after Hannie helped me!

The Stitch Horse

May 22, 2025  on Shopify

This app so far is quite good. I am still trying it out. Tracy helped me with an initial problem (on my part) and helped me figure it out quickly and easily!

KibbleScoop

May 22, 2025  on Shopify

great app! very responsive support team. Tracy helped resolve the issue I came across. Very happy so far!!

FlyingEyesOptics

May 22, 2025  on Shopify

This is a wonderful app! The amount of customization allowed makes it easy for anyone to create product options, and is easy to use by customers. Also, the customer support team is always on it and helpful. I had some questions and Hannie was able to help me find all of the answers within minutes! I would definitely recommend this app to any shopify store who needs some easy customization of products, whether it's upselling extra products or creating bundles for multiple products. I will say you have to be patient with it sometimes if you're creating a complex Option Set, but that doesn't take away from the greatness of this app!

Rosetta Roasting

May 22, 2025  on Shopify

the product and the support team are literally the some of the best i have ever dealt with. Every issue i have had to deal with they have taken care of in short order they are amazing.

packoutcampers.com

May 21, 2025  on Shopify

Liv was very helpful in fixing my issues. The variant selections Easify adds have made my product more customizable.

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