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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,983)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Mandyland Magnetic Toppers

Dec 23, 2025  on Shopify

Tracy was so helpful in setting up my store. I had made the decision to create my site myself after 18 months of my website not having all of the different options. Tracy sent me a video that explained everything, step by step. This app was a game changer!

Lollypop Lane

Dec 23, 2025  on Shopify

Many thanks to Mari who explained all the options I have and dealt with my query professionally and with speed. Brilliant and thank you.

Pixel Burn Custom Laser Creations

Dec 20, 2025  on Shopify

Outstanding support and a genuinely great experience with Easify Options. Mari from the Easify Support Team was absolutely fantastic to work with. From the very first message, she was fast, friendly, and incredibly helpful. We explained what we were trying to achieve with keeping our product image and live preview visible while customers personalise their products, and Mari immediately understood the goal and took action. She quickly coordinated with the technical team, gained access, and ensured the solution could be applied across all of our option sets. Communication was clear, turnaround was fast, and the entire process was seamless. Support like this makes a real difference when running a busy Shopify store. Mari genuinely went above and beyond, and it’s clear the Easify team truly cares about improving both their app and the merchant experience. Highly recommended thank you again Mari and the Easify team!

Auto Misel

Dec 19, 2025  on Shopify

Great app and excellent support! Everything works perfectly now. Special thanks to Mari for her quick, kind, and professional help. Highly recommended!

Stem & Stone Floral Company

Dec 18, 2025  on Shopify

So far, it's pretty good! Customer Service is actually pretty great; Tracy was patient and responsive, and gave a clear visual as to what my issue was, and how to fix it.

Lil Mz Bowtique

Dec 18, 2025  on Shopify

I am new to this app but I had an issue with it and Hannie right away helped me solve my issue. Thank you!

Boobie Bracelet

Dec 17, 2025  on Shopify

I swapped to this app from another one specifically for my customers to be able to add engraving details and I'm super happy with it. Not only is it a better service than what I was using before but the assistance I have had by the creators of the app in some very specific issues to our case has been incredibly helpful. Thank you and highly recommend! Thanks Kat

Inudoki

Dec 16, 2025  on Shopify

I would like to sincerely thank Liv, Kat, and Mari from the Easify support team for their outstanding support. Each of them has been incredibly patient, knowledgeable, and helpful throughout my setup process. Kat and Mari went the extra mile by providing Loom video tutorials, which made understanding the setup much easier and saved me a lot of time. Their step-by-step guidance was clear, practical, and extremely effective, especially for the more complex logic conditions. Liv was also very responsive and supportive, ensuring that my questions were addressed. Thanks to their dedication and excellent customer service, I was able to resolve my issues efficiently. I truly appreciate their help and highly recommend the Easify.

Innovaprint MX

Dec 15, 2025  on Shopify

Great app, very useful and easy to use. Tracy was super helpful and helped me resolve my issue quickly. Highly recommended!

Strange Gang

Dec 15, 2025  on Shopify

Pretty easy to use and lots of available features. I needed some help with one of the settings and Mari was great assisting me in getting it done. Thank you!

CaniCréa

Dec 15, 2025  on Shopify

Je recommande cette application, elle est très facile à utiliser et à mettre en place. Il ne m'a fallut que quelques minutes pour la prendre en main. Merci à vous.

Olasita

Dec 15, 2025  on Shopify

great application with various models to choose for your business. The service team are super supportive with fast response. Special thanks to Liv who help us figure out problems quickly.

Pokalbutikken

Dec 14, 2025  on Shopify

Just started using this app. I had a few questions and technical issues. Support answered fast and competently on all my questions. Even though it was in the weekend. 10/10

Prickly Provisions

Dec 11, 2025  on Shopify

Amazingly simple to use - within 5 minutes I had my first Custom Options created and integrated into all of my products I needed them in using condition matching. Looking forward to see what else it can do!

Milkycases

Dec 11, 2025  on Shopify

Tracy is truly amazing. She helped me solve the issue with great care and very quickly. I am really grateful because it did not delay my normal sales. The app is incredibly easy to use and is the best one I have ever tried.

Felix & Grace

Dec 10, 2025  on Shopify

Tracy is the best, We worked together to solve the problems I was having and communicated well with each other. Thank you for your help! I highly recommend this app to everyone!

Zoom Dog Shop

Dec 10, 2025  on Shopify

This app is fantastic. I had no idea how challenging setting up personalization would be, but this app helped bring everything together quickly. I was able to set up parameters, and then add a series of products to the same set of instructions/setup. I'm just getting started, but we are off to a good start. Thanks

Hai Ge Ji Hainanese Chicken Rice

Dec 09, 2025  on Shopify

Easify Custom Product Options is easy to use and really flexible. Big thanks to Anne from support — super helpful and responsive!

Nurtured Noggin

Dec 09, 2025  on Shopify

I am just starting out with this app but so far has been easy to use and customer service has been very available!

Fotomalovánky.cz

Dec 09, 2025  on Shopify

This is the perfect app for setting up custom options for our site, which converts photos to coloring books. It has features like dedication and file uploads, and it's the best app we've tried. The customer care staff, especially Hannie, is extremely helpful, even with our highly specific product needs.

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