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Customer reviews: Easify Custom Product Options

Develop by Shopify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,096)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Henley Spirit

Jan 12, 2026  on Shopify

Tracy on support was amazing, answered all my questions and sorted a custom bit of code out for me, she went above and beyond, can't recommend her enough.

OhMyTiles!

Jan 12, 2026  on Shopify

The app is easy to implement and offers great customer support. Tracy was very diligent in helping me resolve an issue with my store.

Blossom Oils Ltd

Jan 12, 2026  on Shopify

Took longer than it should as switched between people but Mari was helpful in the end and the issue was sorted in the end

Ant Design

Jan 11, 2026  on Shopify

I don’t understand how this app got its rating. Since day one of using it, I’ve run into all kinds of bugs, and it has already cost me **hundreds of dollars**. Even now, the bugs are still happening. There’s one issue that has been “in progress” for **at least four days** and still hasn’t been fixed. Their support is a complete waste of time. If you’re thinking about trying this app, my advice is: **don’t waste your time.**

Amy Lucy

Jan 10, 2026  on Shopify

I have only just installed this app, but contacted customer support with a couple of questions/set up issues. They answered and fixed straight away, I have managed to set up one product and test it so far and it has taken 30 mins from purchasing the app.

Upper Hand Holsters

Jan 09, 2026  on Shopify

This app provides an impressive amount of flexibility once you learn how to use it. The support team is responsive (thank you Mari!) and will help walk you through some of the more complicated bits. There is room for improvement and I hope they keep developing this because its the best we've used so far.

Curious Plant Killer

Jan 08, 2026  on Shopify

Works great! Does exactly what I was looking for, is easy to setup and adjust. Customer support has been very helpful as well (and quick to respond!)

DecorLane

Jan 08, 2026  on Shopify

Tracy at Easify was incredibly helpful and responsive. She took care of all my custom formatting requests quickly and precisely. The experience was smooth from start to finish. Highly recommend both Tracy and the Easify app.

MyStitch GmbH

Jan 08, 2026  on Shopify

Outstanding app – exactly what we needed We’ve tested several product option apps, and Easify Product Options is by far the cleanest and most reliable one. The setup is intuitive, the option logic is powerful, and everything works smoothly without slowing down the store. On top of that, the support team is excellent – fast, competent, and genuinely helpful. You can tell they care about their users. Highly recommended for any store that needs advanced product options without headaches. This app delivers exactly what it promises.

AquagripCT

Jan 07, 2026  on Shopify

Great app, has alot of functionality. Only thing missing are some condition / logic setups for dimensions that they told me they would work on.

PENNY LANE FUDGE CO

Jan 07, 2026  on Shopify

Easify has been a great addition to my Shopify store. I needed to set up different product options that Shopify couldn’t handle on its own, and Easify made this easy and straightforward. The app allowed me to create clean, flexible options that improved both the look and flow of my store. The setup was intuitive, and I didn’t need any advanced technical knowledge to get everything working exactly how I wanted. Overall, Easify helped me create a smoother, more professional shopping experience for my customers. I’d definitely recommend it to anyone who needs more advanced product options than Shopify’s default features allow.

CustomGiftStore.com

Jan 06, 2026  on Shopify

I was having some trouble with the app but Tracy was a great help with troubleshooting it and helping me find a solution.

Camper & Go

Jan 06, 2026  on Shopify

Super App und wirklich guter Support. Ich habe diese App schon länger und ganz am Anfang haben wir Dinge umgesetzt, die inzwischen Standardmäßig in der App sind. Wenn es irgendwo Probleme geben, löst der Support diese sehr schnell und zuverlässig.

Brookes Fluffy Monkey Bums

Jan 05, 2026  on Shopify

app seems to do what i want and the service from the support staff has been very helpful and responsive

Tungsten Affinity

Jan 05, 2026  on Shopify

Very well designed functionality for customizing options & variants. The interface is very easy to use and can get as simple or complex as my needs are. What really puts this app on top is the support! I had some tricky use cases involving multiple product customization options during onboarding that Mari did a fantastic job with providing solutions for & helped set up, all while following up extremely quickly.

Cairngorm Leather

Jan 05, 2026  on Shopify

I wouldn't normally leave a review, but honestly, Hannie, Anne and Charles really did go above and beyond. They were so responsive in resolving an issue for me. Product is great, easy to set up, and really fully featured.

HumBird

Jan 04, 2026  on Shopify

Hannie was a great help. I have to say, every time I have needed help it has been so fast and they really take the time to try to find a solution. The app is not live yet, I am still setting it up, but I am very excited about the possibilities.

FMS Dog Beds

Jan 04, 2026  on Shopify

They have been very, very helpful as I have set up options. They also very quickly got something added that I wanted to see. Mari especially has been great and very responsive!!

3DGifts.nz

Jan 04, 2026  on Shopify

Fantastic app. I started with the free tier, and in 2 minutes had the custom fields I needed on two of my product pages, for customers to personalise their order. Seamless, and just works. I am now working on adding the fields to the packing slip, and Alice was amazing - fast and knowledgeable.

Small Dog Silver

Jan 03, 2026  on Shopify

Perfect for my requirements & support is super helpful. Alice assisted with placement of options and was patient, professional and knowledgeable.

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