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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,161)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

Didi Cakes

Jul 16, 2025  on Shopify

Great and responsive support, flexible and easy to use app. This app has allowed us to automate product options and data capture across a wide range of applications on our store. It's replaced and consolidated the work of other apps we were using simplifying back office too.

Nuance Lab

Jul 15, 2025  on Shopify

Really happy with the customer support from Easify Custom Product Options. I had an issue with slow response time when using the configurator, and their team quickly helped me resolve it. They advised me to turn off preview mode, which instantly fixed the problem. Quick response and helpful advice, great experience overall!

HM Sports

Jul 15, 2025  on Shopify

really appreciate the support agent Tracy she did a great job fixed my problems and guide me through, this app is very well managed and team behind is very professional highly recommended.

Esmeandfriends

Jul 15, 2025  on Shopify

Super helpful and quick to respond, had to send to device team to investigate but communication was great - thankyou

X Sports&Living

Jul 15, 2025  on Shopify

I’ve had a great experience using Easify Product Options for my store! The app is very intuitive and flexible, making it easy to create custom product options exactly the way I wanted. It works smoothly with my Shopify theme and has saved me so much time. A big thank you to Clove from the support team – they were incredibly helpful, patient, and quick to respond whenever I had questions. It’s rare to find such attentive support these days! Highly recommend this app if you’re looking for a reliable and user-friendly product options solution.

Golazzo Ltd

Jul 15, 2025  on Shopify

I struggled with the app initially because it did not have the desired functionality with exporting data. They were very apologetic and have worked with me to deliver the required exports. Very helpful people!

Sams Engraving and Gifts

Jul 15, 2025  on Shopify

This app is so awesome. We where using a different product option app and ran across this app. It comes with so many options and also has Product Preview! The way the app was created, you can add product Preview to any option set you already created. You don't need to create from scratch. We had a minor problem with the Product preview and jumped on the chat with Anne. She helped me with problem and even escalated it to DEV, problem fix asap. Would recommend this app!! Add-on Review... Just wanted to thank Jen, Anne, Clove, Mari and all the DEV's for all the help. They went above and beyond with all our request. The customer service response is the fastest I've ever seen. They are always available in the online chat. Pricing: A+ App Features: A+ Easy of use: A+ Custom Service: A++

JHopenstand

Jul 14, 2025  on Shopify

Fast and efficient support. Clove and the Easify team solved the problems quickly, they were very helpful !

CocoBella

Jul 14, 2025  on Shopify

They provided support very quickly. I highly recommend them. Even the dev team helped me with my issue right away. Support replied within a minute and assisted me immediately. I truly appreciate their time and support.

l i m a u

Jul 13, 2025  on Shopify

This is just what I needed to offer the flexibility for my customers to curate the gift of their choice! It's easy to use and the support is wonderful - encounter some minor problem and the team replied to my message almost immediately. Definitely recommend small business to try this app.

SubbuteoStadium.com

Jul 13, 2025  on Shopify

Really like the app! Also the free version works very good, delighted with the support staff too! Five star all the way!

AttitudeArchery

Jul 13, 2025  on Shopify

Just started playing with Easify, had some awesome help from Anne with sorting out a few issues I had, the team at Easify came through and nailed it.

Sazha

Jul 12, 2025  on Shopify

The app offers lots of customisation and is very flexible. I'd like to especially highlight the customer support. A person named Clove responded very quickly and professionally helped me to use the customisation feature with screenshots.

Wunderpäckli.ch

Jul 12, 2025  on Shopify

Very good Pick & Mix app. I had a problem and it was solved within minutes by Anne's support. I love this app. It has already brought me a lot of revenue.

BlissGo

Jul 12, 2025  on Shopify

Anne was amazing in helping me resolve the product add-on pricing issue that I was facing. Easify is overall a great product for my store's needs, as it offers great customization options, and is easy to use. Thanks team!

J&K

Jul 12, 2025  on Shopify

Anne has been wonderful each time I have reached out about questions. She responds in a timely manner and has fixed all of my problems!

Insartify

Jul 12, 2025  on Shopify

Very handy app and customer support always available for any problem, thanks to Anne for solving many of my technical problems

Golazzo Ltd

Jul 11, 2025  on Shopify

Not a great experience. If you pay for premium, it is supposed to offer bulk reporting but they are limited to 50 orders per report with no filtering. It is unusable with larger volumes. The following is not true for premium in their documentation: Premium Plan: Unlock the full potential with Premium. You’ll gain access to all analytics, the ability to view the entire order list, and the option to export your orders with Easify options for streamlined bulk management. Also having issues with options on products with bundles. It collects the option data and the customer can see it has been collected through to checkout but the information is missing in the order details and in the poor reporting. After taking a number of orders, we are told the option details are lost. I sent them a video of the issue and not heard anything since yesterday.

Cowart Awards

Jul 11, 2025  on Shopify

New to using it but seems feature rich and easy to use. I've worked with support on a couple of setup issues and they've been wonderful! Jen did a great job walking me through my issues and finding an easy solution. Excited to continue to dive into the features and see what it can do for our store.

Artivana

Jul 11, 2025  on Shopify

Best app I have found for personalising products and the support team behind it are sooooo helpful. I wasted 2 weeks trying to get different apps to work and shopify variants to work but nothing would. Thank goodness I found Easify and the support team - Anne and Clove

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