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Customer reviews: Easify Custom Product Options

Develop by Easify

Easify Product Options is a Shopify app designed to help merchants add customizable product variants and upsell options. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,266)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Easify Product Options Variant" app, appreciating its ability to significantly enhance the customization of product options on Shopify stores. Many users have praised the app's rich feature set and ease of use once acclimated. Moreover, the exceptional customer service seems to be a standout aspect, with support members frequently named and commended for their prompt and effective assistance.

Key Strengths

  • Highly customizable product options and variations
  • Seamless integration with print-on-demand services and compatibility with Shopify
  • Exceptional and responsive customer support with personalized assistance
  • Rich set of features including multilingual support and conditional logic
  • Cost-effective solution with significant functionalities even in the free plan

Common Concerns

  • Initial learning curve for new users; requires time to fully utilize features
  • Occasional bugs or glitches, though generally resolved quickly by support
  • Some features need more refinement and development
  • Issues with settings persisting or displaying variants consistently, particularly with themes
  • Inconsistent experience with notification emails and some display functionalities

Final Thoughts

Overall, "Easify Product Options Variant" is highly regarded as a powerful tool for creating detailed product options and enhancing the customization capabilities of Shopify stores. While some merchants indicate areas for improvement, particularly in feature development and initial usability, the app's comprehensive support system and robust feature set make it an excellent choice for many online retailers seeking to offer diverse product variations. Its positive reception is bolstered by a dedicated support team that is committed to resolving user issues quickly and effectively.

CreativelyKaty

Aug 06, 2025  on Shopify

Anne was so helpful with my problems. She showed videos and was able to assist me when I could not figure out my problem. She was patient and attentive. -Katy

CoTimea

Aug 06, 2025  on Shopify

I’m genuinely impressed with the support team at Easify Custom Product Options. I encountered a slowdown while using the configurator, and their response was both prompt and effective. They quickly identified the issue and recommended turning off preview mode a simple fix that worked instantly. Their fast response time and clear, helpful guidance made the whole experience smooth and stress-free. Highly satisfied!

Kristie Chiles Shop

Aug 06, 2025  on Shopify

Awesome help as a new customer! Clove immediately addressed my questions and created a quick video. Tried out 2 other apps, but this one is the most user-friendly for me as a Baby Boomer and the customer support is so superb that I decided to upgrade to their full premium package which is way less expensive than others and has all the bells and whistles I needed. Thank you, Clove!!!

Biscuit By Design

Aug 05, 2025  on Shopify

Great app to customise your products for bulk orders, custom build your own options and any additional information for made-to-order products. We had one issue with how products and add-ons were displayed at checkout, and Liv from my chat & the support team addressed the issue promptly.

Reve Stationary

Aug 05, 2025  on Shopify

I have two shops and i use this app on both & customer service gave me an exclusive discount on my monthly plans !!! Also this app is very easy to navigate and have all the features you are looking for

Bruijn

Aug 05, 2025  on Shopify

The Easifiy Custom Product Options app has been a breeze to use. What's even better is that I needed quite a few customizations to make the app integrate more seamlessly with my website. The Support team was really helpful and helped me with these customizations very promptly. Could not be happier with the app and the support team. Highly recommend this app to anyone out there looking to add custom product options to their products.

TagtixRFID

Aug 05, 2025  on Shopify

Great support! They are responsive to all my detailed requests on custom css promptly and dev team is quick to fix.

The Line Up

Aug 05, 2025  on Shopify

The Custom Options app has some great features and is very helpful when your products are configurable. While the app does have some interesting quirks, the support has been fantastic and responsive.

Emmc craft Shapes

Aug 04, 2025  on Shopify

Very Happy with Support (Clove). Dealt with Quickly and thoroughly! Lots of features on the app and good value

PIOWNN

Aug 03, 2025  on Shopify

"The Easify Options team demonstrated exceptional technical support capabilities and customer service ethos. When our product page's add-to-cart button malfunctioned due to a conflict with the Kaching Bundles plugin, they responded promptly with a professional solution. The team not only accurately diagnosed the root cause but also proactively facilitated compatibility fixes to ensure seamless integration between both plugins. Their technical expertise, efficient communication, and results-driven approach were truly impressive. We particularly appreciate the real-time preview feature and their ability to swiftly implement personalized customization requests. The software interface is also intuitively user-friendly. A special thanks to Anne, Jen, and other support team members (apologies for not remembering all names) for their tremendous assistance! You are a trustworthy Shopify solutions provider."

DIY Customs

Aug 03, 2025  on Shopify

5 Stars – Excellent App and Support Team Over the past few weeks, I've been going back and forth with the Easify team - Anne, Charles, Violette, Liv, Clove, and Tracy, and I can't speak highly enough of their support and the app itself. Every issue or question I had was handled professionally, politely, and always with a clear understanding of the matter. Their communication has been excellent and their turnaround time is impressive. I would also like to commend their development team for being able to quickly diagnose issues and apply a fix. Before landing on Easify, I tried about half a dozen other product options apps. While they each had their strengths, none of them quite worked for the specific setup I needed. Easify has been the only app that’s allowed me to get as close as I intended for my use case, and I’m genuinely impressed with the flexibility it offers and how feature rich it is. If you're trying to get around the native variant limit, this app is well worth your time. The features are great, and the team behind it, both the developers and the support staff are even better. Highly recommended.

OneAroma

Aug 02, 2025  on Shopify

Seems great so far, waiting on some custom adjustments for my store to make it perfect. But more customizable than other apps I have tried. Anne is super helpful with all my questions, speedy and thorough!

Everly Made

Aug 02, 2025  on Shopify

Liv and Anne have been helping me implement everything smoothly in the store. Their dev's know what they're doing

My Store

Aug 02, 2025  on Shopify

This app adds so much versatility to our shop products and is worth every penny. The support is also amazing. We had a quick question on the best way to implement templates and Tracy had a solution for us faster than we expected.

Frank Bean Market

Aug 01, 2025  on Shopify

Liv and Anne were excellent, asked the right questions to get to the route of my issue and then offered solutions and further Dev help from Anne, who produced a Metafield for me that allows me to better customise my listings and the produce pages so they look and feel the way I wanted. Extremely please with the response and experience. Had a recent experience with a eBay customer service and the difference could not be greater. If I could buy Liv and Anne a beer I would.

MYRKJA

Aug 01, 2025  on Shopify

So far, I'm satisfied with Easify Custom Options - I haven’t tried anything super complex yet, but for what I needed, it worked smoothly. Big shoutout to their customer support (Jen was amazing: quick, helpful, and super friendly). Solid experience.

JLR Design

Aug 01, 2025  on Shopify

This app really helps if you want to customize your product page. You can easily add options, variations, swatches, own pictures for variants, size charts, check boxes etc. The customize options for the costumers are easy implemented. Your costumer can easily see his design with the Live Preview. Additional are there templates available if you need some inspiration. And if is there any question, just ask, Jen from chat support was there for me to guide me through some emerging questions. Can recommend this app - makes many things easier.

My Store

Aug 01, 2025  on Shopify

These guys are super responsive and go above and beyond for their subscribers. I am really impressed by their quality of service and availability. They really set a benchmark for service.

Camden Body Jewellery

Aug 01, 2025  on Shopify

Clove and Anne were the best to assist me with my issues, I had some technical issue with my store, it got resolved within 24 hours. App is gravy, 10/10, would definitely recommend to improve your AoV

MobiAccs

Aug 01, 2025  on Shopify

Thank you so much, Clove, for your help! You were very patient and solved my issue step by step. I really appreciate your support and professionalism.

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